THINK POINT on my computer

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THINK POINT on my computer

Post by mokaz2 on Thu 21 Oct 2010, 11:12 am

I am using my laptop right because my vista desktop has this virus, it happend a couple hours ago it restarted my computer, and i see this think point program. I clicked the free scan button and think quickly shut the computer off. I have gone through several google links and youtube videos where they show you a step where you do alt ctrl delete to open task manager and remove hotfix, I was able to do that but the next step to open explorer.exe woudlnt work a message saying i do not have permission to open it would come up. I cant access anything on my desktop. Please please help i have alot of important files that i cannot lose. Thanks.

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Re: THINK POINT on my computer

Post by Belahzur on Fri 22 Oct 2010, 11:03 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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