Think Point and Microsoft Security Essentials alert

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Think Point and Microsoft Security Essentials alert

Post by tenni321 on 20th October 2010, 6:19 pm

Not even sure where to start.

Have two users on the computer. My wife's display keeps coming up with the Microsoft Security Essentials Alert. I was able to run the
Malwarebytes and it came up with 767 infections. First one was a trojon. I removed them and rebooted. No luck they came back. Also task Manager is unavailable. Also transfered RKILL from flash drive and tried to run it but it comes up with Pev.rk.exe has encountered a problem and needs to close. I tried all three verisons of these and got the same thing. I am unable to access safemode under my wife since she is set to limit on he account.

My account is the main one but when I try to boot up on mine i get the ThinkPoint program. This also comes up in safemode and can do nothing about it. Tried to get taskmanager but no luck in normal or safemode.

The other thing i read is about logging on in safe mode using Adminastrator but problem is that I forgot password.

So that is where I am at and need your help if you can provide.

Thanks Ron

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Re: Think Point and Microsoft Security Essentials alert

Post by tenni321 on 20th October 2010, 7:15 pm

OK was able to get the password for Adminstrator and boot up in safe mode. Reran RKill under Adminstrator. Updated Malwarebytes and in the process of scanning the computer.

Task Manager works under the admin login. Not sure where to go from here.

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Re: Think Point and Microsoft Security Essentials alert

Post by tenni321 on 20th October 2010, 8:59 pm

So the scan helped with the RKILL in safemode. Just ran combo fix and it took care of a few more Spamware. Looks like i am almost back to normal

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Re: Think Point and Microsoft Security Essentials alert

Post by Belahzur on 20th October 2010, 11:21 pm

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Think Point and Microsoft Security Essentials alert

Post by zeeshan11534 on 6th June 2012, 2:26 pm

RelevantKnowledge is a research software installed with the user's permission. RelevantKnowledge is part of an online market research community with over 2 million members worldwide. By participating in periodic surveys, users can receive free select software sponsored by RelevantKnowledge. If a user decides to uninstall the program for any reason, they can do so through control panel. We provide instruction for uninstalling RelevantKnoweldge in the FAQ section of our website: [You must be registered and logged in to see this link.] If you have any questions, feel free to contact us at [You must be registered and logged in to see this link.] Thank you, Relevant Knowledge Support Team

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