think point virus

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think point virus

Post by summershade on Mon 18 Oct 2010, 9:54 am

not really sure what Im doing here never messed with forums before...i am trying to help my sister she has window vista and she got the thinkpoint virus today and cant get online so i am here trying to help her out...i need to know how to remove it for her it wont let her do anything not even in safe mode please help thanks for any help you can give me on this matter..
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Re: think point virus

Post by Belahzur on Mon 18 Oct 2010, 10:02 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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