Removed Antivirus Action, now No Internet

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Removed Antivirus Action, now No Internet

Post by patdg on Sat 16 Oct 2010, 3:07 pm

First topic message reminder :

Hi,
I removed antivirus action from my PC using this link:
[You must be registered and logged in to see this link.]
Now the computer doesn't connect to Internet. It just gives me a white screen.

Internet connection is Ok because laptops connected to via router is able to connect to Internet. Please help me how can I get Internet back on the PC.

patdg

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Re: Removed Antivirus Action, now No Internet

Post by Kenny94 on Fri 22 Oct 2010, 7:32 am

Anything to worry about?
Nope.



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Re: Removed Antivirus Action, now No Internet

Post by patdg on Fri 22 Oct 2010, 8:54 am

I removed combofix, and was checking Windows Update. My PC was set to check updates automatically. But when I clicked on the little 'flag' incon on bottom right of taskbar, and clicked on Windows update on the left pane, I saw the last update was done on 15th, that's when I had the virus attack. When I clicked to check for updates, I am not able to do it. I get his message:
An error occured when checking for new updates.
Code 80072EFE

So I clicked on the [You must be registered and logged in to see this link.] update link above and got the white error page:
IE cann't display the webpage.

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Re: Removed Antivirus Action, now No Internet

Post by Kenny94 on Fri 22 Oct 2010, 9:30 am

Might let Kaspersky know to access microsoft or use troubleshooter:

[You must be registered and logged in to see this link.]

1.Open the Kaspersky application Settings window
2.select Firewall under Protection.
3.Click on Settings under Filtration System.
4.In the Settings: Firewall window, select the Rules for Applications tab for MS udates.




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Re: Removed Antivirus Action, now No Internet

Post by patdg on Fri 22 Oct 2010, 11:11 am

I think I need more directions here. I have Kasperksy 2010.
I went to Protections\Firewall
On the right side are two options:
Setting- Click Settings button to configure allowing and blocking rules for data transferring according to direction, protocol,port and distinations address.
Rules for Application Statuses-Configure Rules.

When I clicked on Setting there are 3 tabs:
Filtering Rules, Networks, Resources

There is no Rules for Application tab for MS updates.

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Re: Removed Antivirus Action, now No Internet

Post by Kenny94 on Fri 22 Oct 2010, 10:33 pm

Disable Kaspersky Firewall and see if you can update windows. See site below:

[You must be registered and logged in to see this link.]

Be sure to set it back when you are done.



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Re: Removed Antivirus Action, now No Internet

Post by patdg on Sat 23 Oct 2010, 7:07 am

I disabled Kaspersky fireweall and it still didn't work.
Anything else I can do?
Also my PC in general has gotten slower at times. Other times it works fine. But at times it "thinks" too much, even when I am not on the Internet. During those slow times it 'blinks" one or two times before returning to normalcy. Could it be due to the installation of different programs trying to get clean my PC?
I also have Kaspersky on my laptop and I have no performance issue.

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Re: Removed Antivirus Action, now No Internet

Post by Kenny94 on Sat 23 Oct 2010, 7:50 am

A fragmented drive causes a slow system.
Easy steps to defragment your drive:


1. open My Computer.
2. Rightclick on the drive you want to defragment and select "Properties".
3. Click on the Tools tab.
4. Select Defragment Now....

As for Windows updates:

Please visit the links HERE and HERE first to read about this new Microsoft tool!

Then you can download and use: Microsoft Fix it Center Online
Microsoft Fix it Center Client contains troubleshooters that help detect issues on target PCs and solve them on demand or proactively before you even know they exist!
It finds and fixes many common PC and device problems automatically. It also helps prevent new problems by proactively checking for known issues and installing updates. Fix it Center helps to consolidate the many steps of diagnosing and repairing a problem into an automated tool that does the work for you.

Microsoft Fix it Center makes getting support easier than ever, with tools that help solve the issues you have now and prevent new ones.



  • Easy to Install and Run: Easy-to-use wizards will guide you through the set-up process and help you anytime you need support.

  • Automated: With automated troubleshooters, Fix it Center helps solve issues with your PC, even if you're not sure what the exact problem is. Fix It Center scans your device to diagnose and repair problems, then gives you the option to "Find and fix" or to "Find and report.

  • Preventive Care: By helping you find and fix issues before they become real problems, Fix it Center helps keep your PC running smoothly and automatically downloading the latest solutions.


Let me know after you had run all the troubleshooters on your pc if it corrected your problem.





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Re: Removed Antivirus Action, now No Internet

Post by patdg on Mon 25 Oct 2010, 6:48 am

Hi,
PC has gotten a bit faster, still testing it out. But Fix It did not work when I tried to run it both from the website and by saving on my desktop.
Error Message:
Fix It Center Setup encountered an error.
An unexpected error has occured. Please close and try to run setup again later.

I will try at a later time, hoping it would work.
Thanks

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Re: Removed Antivirus Action, now No Internet

Post by patdg on Tue 26 Oct 2010, 7:07 am

Sorry to say still slow, at times freezes and I have to do a force shutdown.
Still can't update windows or run fixit.

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Re: Removed Antivirus Action, now No Internet

Post by patdg on Fri 29 Oct 2010, 1:45 pm

Still the same issue as above, on top of it have search engine redirect error.
I have been using yahoo, when search for something, the list of result is displayed. But clicking on any result, redirects me to a different website, very annoying, so using google now, so far works.
I will run full scan tomorrow for malwarebytes, maybe it will pick up the search engine errror as it did before.

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Re: Removed Antivirus Action, now No Internet

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