Computer will only open in safe mode

View previous topic View next topic Go down

Computer will only open in safe mode

Post by Effsy on Wed Oct 13, 2010 11:21 pm

Hello,

Since last night, everytime I start my computer in normal mode, it freezes.

I can open it in safe mode networking. However, there are important programs that I cannot open in safe mode.

I already scanned with malware.

Please - can you help me.

thanks - Effsy

Effsy
Novice
Novice

Posts Posts : 25
Joined Joined : 2010-08-18
OS OS : vista
Points Points : 23314
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Dr Jay on Thu Oct 14, 2010 1:08 am

Hello. Glad to have you here at GeekPolice.

Please wait here, while I refer you to an excellent Tech Advisor or other staff.

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 13714
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Protection Protection : Bitdefender Total Security
Points Points : 302072
# Likes # Likes : 10

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Capt.Jack Sparrow on Thu Oct 14, 2010 7:19 pm

Hello,

Since you can open the Safe Mode with Networking try create a new User Account and see if you can access that User account


Regards,
Captain MVP


It is considered
courteous to  post a reply if you have been able to resolve your problem, or received  an answer to your question.

Capt.Jack Sparrow
Senior
Senior

Posts Posts : 321
Joined Joined : 2010-09-27
Gender Gender : Male
OS OS : Windows 7 Ultimate, Ubuntu 10.04
Protection Protection : Avast, WinPatrol, Malwarebytes, Windows Firewall
Points Points : 26928
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Effsy on Thu Oct 14, 2010 8:52 pm

Hello,

I created a new user account but after I type in the password, it appears to load the windows welcome page but it will just continue "loading" for hours.

I also tried my old account, but it will just freeze after trying to load the windows desktop.

Please help - thanks - effsy

Effsy
Novice
Novice

Posts Posts : 25
Joined Joined : 2010-08-18
OS OS : vista
Points Points : 23314
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Capt.Jack Sparrow on Thu Oct 14, 2010 9:45 pm

Hello,

What security software are you using ?


Regards,
Captain MVP


It is considered
courteous to  post a reply if you have been able to resolve your problem, or received  an answer to your question.

Capt.Jack Sparrow
Senior
Senior

Posts Posts : 321
Joined Joined : 2010-09-27
Gender Gender : Male
OS OS : Windows 7 Ultimate, Ubuntu 10.04
Protection Protection : Avast, WinPatrol, Malwarebytes, Windows Firewall
Points Points : 26928
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Effsy on Mon Oct 18, 2010 12:33 am

I use ESET smart security. I do not know what is wrong with it but the other day when I ran a computer scan, it took a day. Do you know why?

thanks - effsy

Effsy
Novice
Novice

Posts Posts : 25
Joined Joined : 2010-08-18
OS OS : vista
Points Points : 23314
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Capt.Jack Sparrow on Mon Oct 18, 2010 4:00 am

Hello,

Maybe something might be wrong with the Program. Go to Safe Mode and uninstall ESET and use this guide http://hubpages.com/hub/How-to-uninstall-or-remove-ESET-Nod32-antivirus-totally

Hope this helps,
Captain


Regards,
Captain MVP


It is considered
courteous to  post a reply if you have been able to resolve your problem, or received  an answer to your question.

Capt.Jack Sparrow
Senior
Senior

Posts Posts : 321
Joined Joined : 2010-09-27
Gender Gender : Male
OS OS : Windows 7 Ultimate, Ubuntu 10.04
Protection Protection : Avast, WinPatrol, Malwarebytes, Windows Firewall
Points Points : 26928
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Effsy on Mon Oct 18, 2010 10:09 pm

Hello,

will I be able to install it again or do I have to buy a new anti-virus?

thanks, effsy

Effsy
Novice
Novice

Posts Posts : 25
Joined Joined : 2010-08-18
OS OS : vista
Points Points : 23314
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Capt.Jack Sparrow on Tue Oct 19, 2010 12:04 am

@Effsy wrote:Hello,

will I be able to install it again or do I have to buy a new anti-virus?

thanks, effsy

If that works we can create a restore point and try to reinstall ESET again.

- Captain


Regards,
Captain MVP


It is considered
courteous to  post a reply if you have been able to resolve your problem, or received  an answer to your question.

Capt.Jack Sparrow
Senior
Senior

Posts Posts : 321
Joined Joined : 2010-09-27
Gender Gender : Male
OS OS : Windows 7 Ultimate, Ubuntu 10.04
Protection Protection : Avast, WinPatrol, Malwarebytes, Windows Firewall
Points Points : 26928
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Effsy on Tue Oct 19, 2010 10:54 pm

hello,

iI am able to start my computer in normal mode without uninstalling ESET.

However,

1 - I get this report in one of the games: "the game is running in software rendering mode. hardware acceleration is either disabled or not supported by your video card driver, which could slow game performance. make sure you have the latest video card driver installed and that hardware acceleration is turned on."

2 - And in speech recognition, this message: "the wizard could not start. make sure your audio hardware is working properly and check your audio configuration in the audio devices and sound themes control panel."

3 - I did a manual scan with ESET and it took the whole day that I just cancelled it.

4 - And the computer is running really very, very slow.

5 - And finally, the computer screen is very big.

I hope this makes sense. It is really puzzling and frustrating.

Thanks - Effsy

Effsy
Novice
Novice

Posts Posts : 25
Joined Joined : 2010-08-18
OS OS : vista
Points Points : 23314
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by mendmycomputer on Wed Oct 20, 2010 2:09 pm

Well, its a good thing you can atleast get into safemode with networking... I would suggest running a hijackthis and upload the log either here or to the analyzer website... If you can remove the root of the problem it may help... I wouldnt stick to just 1 av to scan, use malware bytes and spybot also...

~Link Removed~

mendmycomputer
Novice
Novice

Posts Posts : 7
Joined Joined : 2010-05-09
Gender Gender : Male
OS OS : windows
Points Points : 24090
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Capt.Jack Sparrow on Wed Oct 20, 2010 5:37 pm

Hello,

Seems like the Display drivers might have messed up. because

"the game is running in software rendering mode. hardware acceleration is either disabled or not supported by your video card driver, which could slow game performance. make sure you have the latest video card driver installed and that hardware acceleration is turned on." "And finally, the computer screen is very big."

Download the Latest version of Display drivers and install it and see if that works fine.

- Captain


Regards,
Captain MVP


It is considered
courteous to  post a reply if you have been able to resolve your problem, or received  an answer to your question.

Capt.Jack Sparrow
Senior
Senior

Posts Posts : 321
Joined Joined : 2010-09-27
Gender Gender : Male
OS OS : Windows 7 Ultimate, Ubuntu 10.04
Protection Protection : Avast, WinPatrol, Malwarebytes, Windows Firewall
Points Points : 26928
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by Effsy on Sat Oct 23, 2010 2:09 am

Hello,

where do i download the latest version of display drivers?

thanks - effsy

Effsy
Novice
Novice

Posts Posts : 25
Joined Joined : 2010-08-18
OS OS : vista
Points Points : 23314
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer will only open in safe mode

Post by raymondo101 on Mon Oct 25, 2010 10:02 pm

Try starting your comp with vista disk. If sucessful try to restore computer to at least ten days previously.

raymondo101
Novice
Novice

Posts Posts : 5
Joined Joined : 2010-05-07
OS OS : vista home basic 32bit
Points Points : 24083
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum