How to ask Help for Blue Screen of Death !

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How to ask Help for Blue Screen of Death !

Post by Capt.Jack Sparrow on Fri 08 Oct 2010, 9:38 am

If you wish someone to assist you with BSOD there is the procedure:

Go to C:\Windows\Minidump folder under that folder you could find some files with "DMP" extension. Create a Temporary folder on your Desktop and Copy those files over to that folder and Zip it. Upload it to Windows Sky Drive. Start your Own Thread post the Download Link to the Dump file someone should attend you shortly.

In case you find any problems with permissions especially on Windows Vista / 7 the you might need to Take Ownership of the whole folder and the files inside it. Follow this document if your not sure how to do that. Take Ownership

Once you post the file just describe briefly about you problem or what exactly happen do you think it caused.

If you don't find any .dmp files follow the below steps.

  1. Go to Start and type in sysdm.cpl and press Enter
    Click on the Advanced tab
    Click on the Startup and Recovery Settings button
    Ensure that Automatically restart is unchecked
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be found later
    Click OK twice to exit the dialogs, then reboot for the changes to take effect.


For Window 7 Computer follow this link and Download the software and follow the instructions SF Diagnostic Tool

Please don't post your request under this thread


Regards,
Captain MVP
Tech Advisor - GP




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Re: How to ask Help for Blue Screen of Death !

Post by RSguideMaker on Wed 18 Apr 2012, 6:00 am

Nice tutorial. Will come straight to this if I ever encounter the Blue Screen of Death.

Nice one


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