Security Tool removal failed

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Security Tool removal failed

Post by Kirstykane on Thu Oct 07, 2010 3:48 pm

I have been trying to remove this for 3 days I am lost, I have read the instructions and every time I end up at a dead end. Almost every program is infected I have made it through to the re boot once but it didnt remove virus. I am having a hard time stay on the internet for more then 5 mins to try and get feedback back back without getting shut down to blue screenand then it restarts. I need some advice.

Kirstykane
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Re: Security Tool removal failed

Post by Belahzur on Thu Oct 07, 2010 6:24 pm

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: Security Tool removal failed

Post by Kirstykane on Thu Oct 07, 2010 8:47 pm

Hi. Thank u for reponding! I downloaded OLt. after I double clicked it says
open file- Security warning publisher not verified....... I clicked run. Security Tool- olt.exe is infected with Exploit.HTML.Ascii.p. Now what?

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Re: Security Tool removal failed

Post by Belahzur on Fri Oct 08, 2010 4:37 pm

Hello.

We need to use the RKill Tool by Grinler

[You must be registered and logged in to see this link.]

  • Please Download Rkill.com. Save it to your Desktop.
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this [You must be registered and logged in to see this link.] if you are not sure how.

  • NOTE: If you are unable to connect to the site to download rkill, then you should download it to a clean computer and copy it to the infected one via a USB flash drive or CDROM.

  • Once it is downloaded, double-click on the rkill.com in order to automatically attempt to stop any processes associated with Rogue programs.
  • Please be patient while the program looks for various malware programs and ends them.
  • When it has finished, the black window will automatically close and you can continue with the next step.
NOTE: If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the rogue program, when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the rogue program. So, please try running Rkill until the malware is no longer running. You will then be able to proceed with the rest of the steps.

If you continue having problems running rkill.com, you can download:
[You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.]
which are renamed copies of rkill.com, and try them instead.

Try OTL now.


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