Windows 7 won't start up

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Windows 7 won't start up

Post by FaithCassita on Wed 06 Oct 2010, 1:02 pm

Hi,

My computer was running slow and playing videos really choppy so I restarted it. I forgot that I had an iPod touch charging and while it was restarting it just froze. I left it like that for about 10 minutes then unplugged the itouch. It still was frozen, windows wouldn't start up so I hit the power button to restart it. Si it took me to a screen that said to launch startup repair (recommended) or start windows normally. I choose the repair option but it just said it was loading files then went to a blank screen with a white pointer. It did nothing after that. So I restarted it again and tried to run it in safemode, it took me to a blank screen again and never loaded. I then tried to choose the option that says to go back to last good configuration, it did the same thing with the blank screen and never loaded. I felt I had no option but to reinstall windows, so I rebooted with the windows 7 dvd, hit F12 and choose the cd/dvd drive to load. It said windows loading, then took me to the blank screen and nothing ever loaded up. I have no idea what to do next. Please help.

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Re: Windows 7 won't start up

Post by Capt.Jack Sparrow on Wed 06 Oct 2010, 2:21 pm

Hello and Welcome !

Follow this article and run a Start up Repair using Windows 7 disk atleast 5 to 6 times http://www.sevenforums.com/tutorials/681-startup-repair.html


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Re: Windows 7 won't start up

Post by FaithCassita on Thu 07 Oct 2010, 12:43 am

Do I do that 6 times even if it just takes me to a blank screen? I follow the instructions on that page and choose the startup repair option and it just takes me to a blank screen with the white mouse pointer. How long do I let it stay on the blank screen? It never takes me to anykind of menu or anything.

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Re: Windows 7 won't start up

Post by Capt.Jack Sparrow on Thu 07 Oct 2010, 2:49 am

Hello,

Try doing a System Restore. Follow the Method 2 in the article http://www.sevenforums.com/tutorials/700-system-restore.html


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Re: Windows 7 won't start up

Post by FaithCassita on Thu 07 Oct 2010, 3:31 am

Ok, I tried doing a system restore and it's taking forever to load or do anything. The only option I had any luck with was inserting the Windows 7 dvd and running that. I got as far as step 5, where it wants you to select which operating system you want to restore and the click on Next, but it never loads an operating system in the box or allow me to select next. It just has that blue circle with the light spinning around it, like it's loading something but it never loads or lets me click next.

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Re: Windows 7 won't start up

Post by Capt.Jack Sparrow on Thu 07 Oct 2010, 4:04 am

One last try with this article http://www.sevenforums.com/tutorials/20864-mbr-restore-windows-7-master-boot-record.html if that fails i'm afraid you might need to do a Clean Install.


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Re: Windows 7 won't start up

Post by FaithCassita on Thu 07 Oct 2010, 4:12 am

I'll try that last article and report back if it works or not. What is a clean install? If nothing works am I looking at a hard drive problem or something. That's my best guess.

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Re: Windows 7 won't start up

Post by FaithCassita on Thu 07 Oct 2010, 4:33 am

Ok, it didn't work. After I selected install now it's stalled on the setup is starting screen. I'm beginning to think it's a hardware issue, either the hard disk drive or the motherboard. This sucks.

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Re: Windows 7 won't start up

Post by Capt.Jack Sparrow on Thu 07 Oct 2010, 4:40 am

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions http://captaindebugger.wordpress.com/hardware-diagnostic/


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Re: Windows 7 won't start up

Post by Nazzgull on Thu 07 Oct 2010, 6:39 am

Hi, this problem is common in the computer world.

If you have time, try to unplug your Hard Drive and visit your friends. Ask them if they can plug your hard drive in their computer and check if it works. After that step, use friend's PC to check your hard drive for Errors (Right click on partition > Properties > Tools > Error Checking and lick Check Now..) and perform Disc CleanUp! If you don't have some important things on your HDD, just perform Format.

Also, i suggest you to reset BIOS configurations to Default by choosing Load Optimized Defaults in your BIOS screen.



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Re: Windows 7 won't start up

Post by FaithCassita on Thu 07 Oct 2010, 9:32 am

Thanks.

I ran a memory diagnostic program that I burned to a cd, memtest86, no problems with that. However I'm having a hard time successfully running a hard drive diagnostic program, I tried ESTool and ESTEST and neither of them ran successfully. Any suggestions?

Nazzgull,

Thanks for the suggestion. Unfortunately I don't know anyone that would be comfortable enough with computers to allow me to put my hard drive into theirs. I do have a desktop pc, could I do the same with that one, if so how? Or is there a program I could download and burn that would allow me to do the disc cleanup or format the hard drive. BTW it's my laptop that is having problems if that helps any, Thanks.

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Re: Windows 7 won't start up

Post by Capt.Jack Sparrow on Thu 07 Oct 2010, 9:55 am

FaithCassita wrote:Thanks.

I ran a memory diagnostic program that I burned to a cd, memtest86, no problems with that. However I'm having a hard time successfully running a hard drive diagnostic program, I tried ESTool and ESTEST and neither of them ran successfully. Any suggestions?
.

What is the error ? What is happening ?


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Re: Windows 7 won't start up

Post by FaithCassita on Thu 07 Oct 2010, 10:21 am

Yeah, sorry I forgot to write it down earlier but I tried running it again. For both it sait can't open CD driver, your RAM drive is loaded at C: Out of memory error Bad command or file name.

I just found out I have a Hitachi hard drive and I'm going to try the one listed under Hitachi on that article you provided.

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Re: Windows 7 won't start up

Post by FaithCassita on Thu 07 Oct 2010, 10:55 am

Ok, I downloaded DriveTest and burned to a cd but it's giving me 4 options to choose: 1- for Adaptec 2- for LSI 320 Controller 3- for Tekram & Sybios Controllers 4- for ATTO 320 Controller. I'm not sure which option to choose. My hard drive is a Hitachi HTS543216L9SA00

Thanks again.

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Re: Windows 7 won't start up

Post by Capt.Jack Sparrow on Thu 07 Oct 2010, 11:02 am

I believe it's the 3rd one Tekram & Sybios Controllers.


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Re: Windows 7 won't start up

Post by FaithCassita on Thu 07 Oct 2010, 11:03 am

I'll try that one, thanks.

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Re: Windows 7 won't start up

Post by FaithCassita on Thu 07 Oct 2010, 11:24 am

It has stalled on me again. It is stuck at the part that says loading DFT. So it hasn't even loaded the program fully. It's been like that for about 20 minutes now. Is it safe to now say that my hard drive is faulty? I'm really just want to do a successful diagnostics so I can know where to go from here. Do you know of any other options? Thanks.

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Re: Windows 7 won't start up

Post by Nazzgull on Fri 08 Oct 2010, 12:18 am

Thanks for the suggestion. Unfortunately I don't know anyone that would be comfortable enough with computers to allow me to put my hard drive into theirs. I do have a desktop pc, could I do the same with that one, if so how? Or is there a program I could download and burn that would allow me to do the disc cleanup or format the hard drive. BTW it's my laptop that is having problems if that helps any, Thanks.

You can not attach laptop HDD to desktop. I know HDD Regenerator but it's not free, that software could fix your damaged HDD without problems.
I'm sure you have HDD problems. If you have some money, you should by new one and stop thinking about problems and crashes.




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Re: Windows 7 won't start up

Post by FaithCassita on Fri 08 Oct 2010, 12:48 am

Yeah, that's what I thought. Thanks so much guys. I have plans to buy a new hard drive this weekend and we'll see how that goes. Thanks for all the help!

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Re: Windows 7 won't start up

Post by Capt.Jack Sparrow on Fri 08 Oct 2010, 2:30 am

Your most Welcome ! Glad I could help


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Re: Windows 7 won't start up

Post by FaithCassita on Tue 12 Oct 2010, 9:01 am

Ok, I am in need of help again please.

So I remembered I had a broken laptop laying around, the ac power jack was broken but the hard drive was fine. So I installed that hard drive into my newer laptop and proceeded to install Windows 7 on it. I think I forgot to delete the old version of windows xp off of it, or delete that partition. I just started to use the laptop with windows 7 abd installed the browsers I use, antivirus, spyware detection programs, all that good stuff. And it's saying i only have 10 gb of space left. So my question is how can I delete that older version of windows and partition without causing any damage. Thanks

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Re: Windows 7 won't start up

Post by Capt.Jack Sparrow on Tue 12 Oct 2010, 9:24 am

Hello,

Is the XP on a different Partition i.e.C drive and D Drive ? Or one the same Partition ?

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Re: Windows 7 won't start up

Post by FaithCassita on Tue 12 Oct 2010, 9:32 am

Oh, it looks like it's on the same one

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Re: Windows 7 won't start up

Post by Capt.Jack Sparrow on Tue 12 Oct 2010, 9:44 am

Whoa ! That would be a problem. Well to be honest it's best to clean everything then install Windows 7 again. Because it might be a big mess to remove them separately. Also if we remove the wrong file it might stop windows from booting again.


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Re: Windows 7 won't start up

Post by FaithCassita on Tue 12 Oct 2010, 9:50 am

ok, I'd be ok with cleaning everything and reinstalling it. Do I just do that with the Windows 7 DVD or how is the best way to clean everything?

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Re: Windows 7 won't start up

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