Resident Shield Alert virus

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Resident Shield Alert virus

Post by Omoo on 30th September 2010, 12:09 am

I have ran Spybot Search & Destroy and also MalwareBytes (ran in safe mode), yet the two pop-ups warning me of false viruses keep appearing. I can't remember what to do next, (maybe a scan like HijackThis?) but I would like to know for sure. Thanks!!

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Re: Resident Shield Alert virus

Post by Belahzur on 30th September 2010, 11:29 pm

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Resident Shield Alert virus

Post by Omoo on 13th November 2010, 2:38 am

Thanks for your help, but when I turned my computer off that day, it would not turn on the next. It was an endless loop of startup pages. I took it to a tech repair place and they only know that something was wrong with the motherboard. Got a refurbished computer and hopefully it will work fine.

Omoo
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