computer shuts down while playing a game

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computer shuts down while playing a game

Post by hetenteen on Sun Sep 26, 2010 9:09 pm

hi , I've never had this problem before , but now I recently installed Civilization V on my laptop and it keeps shutting down my laptop , without a warning or anything , sometimes it's when I'm playing 5 minutes , but sometimes it only shuts down after playing an hour.
can anyone tell me what might be the problem ?

thanks in advance!

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Re: computer shuts down while playing a game

Post by hetenteen on Sun Sep 26, 2010 10:59 pm

btw I have an Nvidia GeForce 130m
processor is Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00Ghz 2.00Ghz
Ram 4,00 Gb
Acer Aspire 7738

dunno if this could be helpful?

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Re: computer shuts down while playing a game

Post by hetenteen on Tue Sep 28, 2010 1:52 am

is this even the right section to post this ?

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Re: computer shuts down while playing a game

Post by Capt.Jack Sparrow on Tue Sep 28, 2010 2:29 am

Hello,

Sorry that noone responded. Ok few questions. Do you get a Bluescreen or it just shuts down ? Or it just turn off like you do a Hard shut down. Anyways follow this article and upload the logs here http://jcgriff2.com/BSODpostinstructions.html i'll take and look and see what is happening.



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Re: computer shuts down while playing a game

Post by hetenteen on Tue Sep 28, 2010 10:29 am

hi captain , thanks for responding ! Smile
well it just shuts down , just like when you hold the power button for a few seconds , I get no blue screen or anything.

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Re: computer shuts down while playing a game

Post by Capt.Jack Sparrow on Tue Sep 28, 2010 5:11 pm

OK .... Before you start playing open Speedfan (http://www.almico.com/speedfan.php) and check the Temps. I think it should be Over Heat causing the Machine to shutdown. Post the result here.


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Re: computer shuts down while playing a game

Post by hetenteen on Thu Sep 30, 2010 9:18 pm

ok installed the program and a few moments before it's shutting down it said
CPU : 81
core 0 : 71
core 1 : 70

I checked the temperature every 2 minutes and this was the last one I saw right before it shutted down.

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Re: computer shuts down while playing a game

Post by Capt.Jack Sparrow on Thu Sep 30, 2010 9:25 pm

Man .. That's hot .. No wonder it's shutting down. Did you service your laptop in a while ? Like dusting it inside ? If not take it to a PC repair store and dust it inside. Look for a Cooling Pad Cooling Pad searches


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Re: computer shuts down while playing a game

Post by hetenteen on Thu Sep 30, 2010 9:34 pm

oh really ? :p well I have a cooling pad ( one like this http://www.slipperybrick.com/wp-content/uploads/2007/01/belkin-laptop-cooling-stand.jpg )
but it keeps shutting down , I cleaned that fan with a vacuum cleaner but it doesn't work , would it work if I opened the laptop and cleaned it out ?

btw , what's the maximum heat allowed?

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Re: computer shuts down while playing a game

Post by Capt.Jack Sparrow on Thu Sep 30, 2010 9:59 pm

I believe it should be around 45 to 60 on CPU Temps.


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Re: computer shuts down while playing a game

Post by Capt.Jack Sparrow on Thu Sep 30, 2010 10:08 pm

Since it's a Laptop i think it's best to have a professional open it for you.


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Re: computer shuts down while playing a game

Post by hetenteen on Thu Sep 30, 2010 10:10 pm

oh ok , I'll go to a store tomorrow then Smile
thanks a lot for your help !!
cheers

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Re: computer shuts down while playing a game

Post by Capt.Jack Sparrow on Thu Sep 30, 2010 10:13 pm

@hetenteen wrote:oh ok , I'll go to a store tomorrow then Smile
thanks a lot for your help !!
cheers

No problem ! Glad i could help Cheers Mate


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Re: computer shuts down while playing a game

Post by hetenteen on Fri Oct 01, 2010 5:25 pm

hm , went to a store ,he cleaned everything but I still have the problem , really weird.

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Re: computer shuts down while playing a game

Post by Capt.Jack Sparrow on Fri Oct 01, 2010 6:10 pm

@hetenteen wrote:hm , went to a store ,he cleaned everything but I still have the problem , really weird.

Sorry to hear that. How the Temps now ?


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Re: computer shuts down while playing a game

Post by hetenteen on Fri Oct 01, 2010 7:58 pm

well it's still the same , after a while it heats up to 75-80 and then eventually shuts down.
I'm thinking about buying a pc instead of a laptop to play games on.
really don't see what could be the problem, any thoughts?

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Re: computer shuts down while playing a game

Post by Capt.Jack Sparrow on Fri Oct 01, 2010 8:27 pm

Well, Lets check other Hardware. I have written a series of Hardware tests here is the link .. Follow this http://captaindebugger.wordpress.com/hardware-diagnostic/


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Re: computer shuts down while playing a game

Post by hetenteen on Fri Oct 01, 2010 9:37 pm

not quite sure what I'm supposed to do now , sorry but the link you gave me is chinese for me Goofy.

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Re: computer shuts down while playing a game

Post by Capt.Jack Sparrow on Fri Oct 01, 2010 10:19 pm

Na.. It's easy .. You going to run RAM and hard drive diagnostic ... For RAM you would download MemTest86+ ISO Image and burn it to a disk and run the diagnostic up to 7 passes.


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Re: computer shuts down while playing a game

Post by hetenteen on Sun Oct 03, 2010 6:54 pm

@Capt.Jack Sparrow wrote:Na.. It's easy .. You going to run RAM and hard drive diagnostic ... For RAM you would download MemTest86+ ISO Image and burn it to a disk and run the diagnostic up to 7 passes.
sorry for being a pain in the ass , but is it possible to tell me step by step what I need to do for that ?
once again sorry !

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Re: computer shuts down while playing a game

Post by hetenteen on Sat Oct 09, 2010 12:19 pm

anyone here ? Smile

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