Remove Keylogger

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Remove Keylogger

Post by Mary gardener on Fri 24 Sep 2010, 3:20 pm

My Facebook account was hacked and I just recently got it back.

I have recently purchased Kaspersky and it runs daily. It comes up with one object and reads: "legal software that can be used by criminals for damaging your computer or personal data PDM.keylogger"

I'm not sure how to proceed. I do use an on screen keyboard when entering passwords.

Mary gardener

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Re: Remove Keylogger

Post by Belahzur on Sat 25 Sep 2010, 8:27 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Remove Keylogger

Post by Mary gardener on Sat 25 Sep 2010, 10:56 am

OTL.txt
OTL logfile created on: 9/24/2010 6:16:21 PM - Run 1
OTL by OldTimer - Version 3.2.14.1 Folder = C:\Users\Mary Lokken\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 65.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 80.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 58.59 Gb Total Space | 25.57 Gb Free Space | 43.64% Space Free | Partition Type: NTFS
Drive D: | 397.30 Gb Total Space | 397.20 Gb Free Space | 99.97% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MARYLOKKEN-PC
Current User Name: Mary Lokken
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/09/24 18:14:09 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Users\Mary Lokken\Downloads\OTL.exe
PRC - [2010/09/14 20:39:30 | 000,352,976 | ---- | M] (Kaspersky Lab ZAO) -- C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
PRC - [2010/08/13 12:58:56 | 000,144,672 | ---- | M] (Apple Inc.) -- C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
PRC - [2010/02/12 11:02:08 | 000,240,992 | ---- | M] (Microsoft Corp.) -- C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\mswinext.exe
PRC - [2009/12/29 16:35:38 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/11/13 16:15:00 | 001,807,600 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/10/15 03:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/09/30 07:01:32 | 002,320,920 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
PRC - [2009/09/30 07:01:30 | 000,268,824 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
PRC - [2009/08/07 17:15:06 | 000,311,152 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
PRC - [2009/08/07 17:15:06 | 000,242,048 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
PRC - [2009/06/24 16:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/06/09 09:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe


========== Modules (SafeList) ==========

MOD - [2010/09/24 18:14:09 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Users\Mary Lokken\Downloads\OTL.exe
MOD - [2009/07/13 20:16:17 | 000,561,664 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\UIAutomationCore.dll
MOD - [2009/07/13 20:14:10 | 000,095,232 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\msscript.ocx
MOD - [2009/07/13 20:03:50 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2009/11/17 20:14:26 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2009/08/18 12:48:02 | 002,291,568 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE -- (wlidsvc)
SRV:64bit: - [2009/07/17 11:06:00 | 000,033,280 | ---- | M] () [Auto | Running] -- C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE -- (wltrysvc)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/06/09 09:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2010/09/14 20:39:30 | 000,352,976 | ---- | M] (Kaspersky Lab ZAO) [Auto | Running] -- C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe -- (AVP)
SRV - [2010/08/13 12:58:56 | 000,144,672 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/05/13 14:07:59 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2010/03/18 14:27:14 | 000,138,576 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_64)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/09/30 07:01:32 | 002,320,920 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe -- (UNS) Intel(R)
SRV - [2009/09/30 07:01:30 | 000,268,824 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe -- (LMS) Intel(R)
SRV - [2009/08/07 17:15:06 | 000,242,048 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe -- (SeaPort)
SRV - [2009/06/05 19:07:28 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2010/09/14 20:39:30 | 000,556,120 | ---- | M] (Kaspersky Lab) [File_System | System | Running] -- C:\Windows\SysNative\drivers\klif.sys -- (KLIF)
DRV:64bit: - [2010/09/09 19:45:56 | 000,019,528 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hitmanpro35.sys -- (hitmanpro35)
DRV:64bit: - [2010/06/09 17:44:00 | 000,011,864 | ---- | M] (Kaspersky Lab ZAO) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\kl2.sys -- (kl2)
DRV:64bit: - [2010/06/09 17:43:56 | 000,460,888 | ---- | M] (Kaspersky Lab ZAO) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\kl1.sys -- (KL1)
DRV:64bit: - [2010/04/22 19:07:36 | 000,027,736 | ---- | M] (Kaspersky Lab ZAO) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\klim6.sys -- (KLIM6)
DRV:64bit: - [2010/04/19 20:47:42 | 000,050,688 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/02/17 16:52:42 | 000,049,480 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mfesmfk.sys -- (mfesmfk)
DRV:64bit: - [2010/02/17 16:45:32 | 000,040,904 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mferkdk.sys -- (mferkdk)
DRV:64bit: - [2010/01/22 18:38:52 | 000,284,720 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Apfiltr.sys -- (ApfiltrService)
DRV:64bit: - [2009/11/02 20:27:10 | 000,022,544 | ---- | M] (Kaspersky Lab) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\klmouflt.sys -- (klmouflt)
DRV:64bit: - [2009/10/30 14:23:16 | 007,770,048 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/10/26 15:39:44 | 000,151,936 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2009/09/26 09:42:58 | 000,233,984 | ---- | M] (Intel(R) Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel(R)
DRV:64bit: - [2009/09/17 14:54:00 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel(R)
DRV:64bit: - [2009/08/20 11:05:00 | 000,239,616 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/07/17 11:06:00 | 002,769,400 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/07/17 11:06:00 | 000,022,520 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bcm42rly.sys -- (BCM42RLY)
DRV:64bit: - [2009/07/16 22:14:00 | 000,220,672 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/07/13 20:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/07/13 20:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/09 03:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/15 13:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 15:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Secure Search"
FF - prefs.js..browser.search.selectedEngine: "Google"
FF - prefs.js..browser.startup.homepage: "http://www.google.com"
FF - prefs.js..extensions.enabledItems: {27182e60-b5f3-411c-b545-b44205977502}:1.0
FF - prefs.js..extensions.enabledItems: [You must be registered and logged in to see this link.]:11.0.1.400
FF - prefs.js..extensions.enabledItems: [You must be registered and logged in to see this link.]:11.0.1.400
FF - prefs.js..keyword.URL: "http://search.yahoo.com/search?fr=mcafee&p="
FF - prefs.js..network.proxy.no_proxies_on: "*.local"
FF - prefs.js..network.proxy.type: 0

FF - HKLM\software\mozilla\Firefox\Extensions\\{27182e60-b5f3-411c-b545-b44205977502}: C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\firefoxextension\SearchHelperExtension\ [2010/05/26 06:33:20 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.10\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2010/09/19 20:06:02 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.10\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2010/09/19 20:06:01 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Thunderbird 3.1.4\extensions\\Components: C:\Program Files (x86)\Mozilla Thunderbird\components [2010/09/19 20:06:02 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Thunderbird 3.1.4\extensions\\Plugins: C:\Program Files (x86)\Mozilla Thunderbird\plugins
FF - HKLM\software\mozilla\Thunderbird\Extensions\\{eea12ec4-729d-4703-bc37-106ce9879ce2}: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\THBExt [2010/09/09 21:46:15 | 000,000,000 | ---D | M]

[2010/08/28 20:30:28 | 000,000,000 | ---D | M] -- C:\Users\Mary Lokken\AppData\Roaming\Mozilla\Extensions
[2010/05/19 19:26:13 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Mary Lokken\AppData\Roaming\Mozilla\Extensions\{3550f703-e582-4d05-9a08-453d09bdfdc6}
[2010/08/28 20:30:28 | 000,000,000 | ---D | M] -- C:\Users\Mary Lokken\AppData\Roaming\Mozilla\Firefox\Profiles\d759fqe7.default\extensions
[2010/09/09 21:47:08 | 000,000,000 | ---D | M] -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2010/09/09 21:47:08 | 000,000,000 | ---D | M] -- C:\Program Files (x86)\Mozilla Firefox\extensions\KavAntiBanner@Kaspersky.ru
[2010/09/09 21:47:06 | 000,000,000 | ---D | M] -- C:\Program Files (x86)\Mozilla Firefox\extensions\linkfilter@kaspersky.ru
[2010/08/28 20:31:20 | 000,002,024 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\searchplugins\McSiteAdvisor.xml

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\x64\ievkbd.dll (Kaspersky Lab ZAO)
O2:64bit: - BHO: (Windows Live ID Sign-in Helper) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
O2:64bit: - BHO: (FilterBHO Class) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\x64\klwtbbho.dll (Kaspersky Lab ZAO)
O2 - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\ievkbd.dll (Kaspersky Lab ZAO)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
O2 - BHO: (MSN Toolbar BHO) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\npwinext.dll (Microsoft Corporation)
O2 - BHO: (Windows Live Toolbar Helper) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O2 - BHO: (FilterBHO Class) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll (Kaspersky Lab ZAO)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (MSN Toolbar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\npwinext.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4:64bit: - HKLM..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Dell Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe (Apple Inc.)
O4 - HKLM..\Run: [AVP] C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe (Kaspersky Lab ZAO)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [Microsoft Default Manager] C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe (Microsoft Corporation)
O4 - HKLM..\Run: [MSN Toolbar] c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\mswinext.exe (Microsoft Corp.)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - Startup: C:\Users\Mary Lokken\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = C:\Program Files (x86)\Dell\DellDock\DellDock.exe File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm ()
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm ()
O9:64bit: - Extra Button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\x64\klwtbbho.dll (Kaspersky Lab ZAO)
O9:64bit: - Extra Button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\x64\klwtbbho.dll (Kaspersky Lab ZAO)
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll (Kaspersky Lab ZAO)
O9 - Extra Button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll (Kaspersky Lab ZAO)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - c:\Program Files (x86)\Common Files\microsoft shared\Windows Live\WLIDNSP.DLL (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - c:\Program Files (x86)\Common Files\microsoft shared\Windows Live\WLIDNSP.DLL (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - c:\Program Files (x86)\Common Files\microsoft shared\Windows Live\WLIDNSP.DLL (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - c:\Program Files (x86)\Common Files\microsoft shared\Windows Live\WLIDNSP.DLL (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_18)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_21)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 64.33.128.10 209.143.0.10
O18:64bit: - Protocol\Handler\cozi {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\cozi {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\KASPER~1\KASPER~1\x64\kloehk.dll) - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\x64\kloehk.dll (Kaspersky Lab ZAO)
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\KASPER~1\KASPER~1\x64\sbhook64.dll) - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\x64\sbhook64.dll (Kaspersky Lab ZAO)
O20 - AppInit_DLLs: (C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll) - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\mzvkbd3.dll (Kaspersky Lab ZAO)
O20 - AppInit_DLLs: (C:\PROGRA~2\KASPER~1\KASPER~1\sbhook.dll) - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\sbhook.dll (Kaspersky Lab ZAO)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysWow64\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O20:64bit: - Winlogon\Notify\klogon: DllName - Reg Error: Key error. - C:\Windows\SysNative\klogon.dll (Kaspersky Lab ZAO)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O30:64bit: - LSA: Security Packages - (livessp) - C:\Windows\SysNative\livessp.dll (Microsoft Corporation)
O30 - LSA: Security Packages - (livessp) - C:\Windows\SysWow64\livessp.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/09/19 20:05:29 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\QuickTime
[2010/09/19 20:05:05 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2010/09/18 23:12:07 | 000,000,000 | ---D | C] -- C:\Users\Mary Lokken\Desktop\Photos
[2010/09/14 22:26:54 | 002,441,216 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iertutil.dll
[2010/09/14 19:59:19 | 000,000,000 | ---D | C] -- C:\Users\Mary Lokken\AppData\Local\ElevatedDiagnostics
[2010/09/09 21:46:00 | 000,000,000 | ---D | C] -- C:\ProgramData\Kaspersky Lab
[2010/09/09 21:46:00 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Kaspersky Lab
[2010/09/09 21:45:51 | 000,556,120 | ---- | C] (Kaspersky Lab) -- C:\Windows\SysNative\drivers\klif.sys
[2010/09/09 20:59:06 | 000,000,000 | ---D | C] -- C:\ProgramData\Kaspersky Lab Setup Files
[2010/09/08 11:17:46 | 000,094,208 | ---- | C] (Apple Inc.) -- C:\Windows\SysWow64\QuickTimeVR.qtx
[2010/09/08 11:17:46 | 000,069,632 | ---- | C] (Apple Inc.) -- C:\Windows\SysWow64\QuickTime.qts
[2010/09/07 19:57:10 | 000,000,000 | ---D | C] -- C:\ProgramData\PopCap Games
[2010/09/07 19:57:10 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\PopCap Games
[2010/09/04 12:49:23 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2010/09/04 12:49:22 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2010/09/01 20:29:39 | 000,000,000 | ---D | C] -- C:\ProgramData\Hitman Pro
[2010/09/01 20:29:36 | 000,000,000 | ---D | C] -- C:\Program Files\Hitman Pro 3.5
[2010/08/28 20:29:47 | 000,000,000 | ---D | C] -- C:\Users\Mary Lokken\AppData\Local\Mozilla
[2010/08/28 20:29:23 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[2010/08/25 19:34:01 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MSN Toolbar

========== Files - Modified Within 30 Days ==========

[2010/09/24 18:40:08 | 001,310,720 | -HS- | M] () -- C:\Users\Mary Lokken\ntuser.dat
[2010/09/24 18:16:01 | 000,012,124 | ---- | M] () -- C:\Users\Mary Lokken\Desktop\Hello.docx
[2010/09/24 18:08:20 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2010/09/24 18:08:20 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2010/09/24 18:00:50 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/09/24 18:00:47 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/09/24 18:00:42 | 3061,215,232 | -HS- | M] () -- C:\hiberfil.sys
[2010/09/23 23:37:55 | 001,242,068 | -H-- | M] () -- C:\Users\Mary Lokken\AppData\Local\IconCache.db
[2010/09/22 20:56:10 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2010/09/22 20:56:10 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2010/09/22 20:56:10 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2010/09/19 20:05:38 | 000,001,847 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2010/09/19 11:12:12 | 000,002,016 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2010/09/18 14:00:50 | 000,009,989 | ---- | M] () -- C:\Users\Mary Lokken\Desktop\happiness quote.docx
[2010/09/14 20:39:30 | 000,556,120 | ---- | M] (Kaspersky Lab) -- C:\Windows\SysNative\drivers\klif.sys
[2010/09/12 18:59:38 | 000,002,515 | ---- | M] () -- C:\Users\Mary Lokken\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2010/09/12 18:59:38 | 000,002,491 | ---- | M] () -- C:\Users\Public\Desktop\Safari.lnk
[2010/09/12 18:58:42 | 000,000,629 | ---- | M] () -- C:\Windows\SysNative\mapisvc.inf
[2010/09/12 14:17:55 | 000,143,360 | ---- | M] () -- C:\Users\Mary Lokken\Desktop\invite.doc
[2010/09/12 01:20:37 | 000,524,288 | -HS- | M] () -- C:\Users\Mary Lokken\ntuser.dat{2d8fa654-bdc5-11df-93ef-c24a3ef2056e}.TMContainer00000000000000000002.regtrans-ms
[2010/09/12 01:20:37 | 000,524,288 | -HS- | M] () -- C:\Users\Mary Lokken\ntuser.dat{2d8fa654-bdc5-11df-93ef-c24a3ef2056e}.TMContainer00000000000000000001.regtrans-ms
[2010/09/12 01:20:37 | 000,065,536 | -HS- | M] () -- C:\Users\Mary Lokken\ntuser.dat{2d8fa654-bdc5-11df-93ef-c24a3ef2056e}.TM.blf
[2010/09/09 22:00:38 | 000,002,429 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2010/09/09 21:46:56 | 000,149,773 | ---- | M] () -- C:\Windows\SysNative\drivers\klin.dat
[2010/09/09 21:46:56 | 000,106,765 | ---- | M] () -- C:\Windows\SysNative\drivers\klick.dat
[2010/09/09 19:45:56 | 000,019,528 | ---- | M] () -- C:\Windows\SysNative\drivers\hitmanpro35.sys
[2010/09/08 11:17:46 | 000,094,208 | ---- | M] (Apple Inc.) -- C:\Windows\SysWow64\QuickTimeVR.qtx
[2010/09/08 11:17:46 | 000,069,632 | ---- | M] (Apple Inc.) -- C:\Windows\SysWow64\QuickTime.qts
[2010/09/07 19:57:21 | 000,001,253 | ---- | M] () -- C:\Users\Public\Desktop\Bejeweled Blitz.lnk
[2010/09/07 19:57:21 | 000,000,200 | ---- | M] () -- C:\Users\Public\Desktop\Play More Great Games!.url
[2010/09/06 11:24:40 | 000,009,932 | ---- | M] () -- C:\Users\Mary Lokken\Documents\And in the end the love you take is equal to the love you make.docx
[2010/09/03 19:15:03 | 000,101,888 | ---- | M] () -- C:\Users\Mary Lokken\Desktop\spokeo - ghost buster.doc
[2010/09/02 22:25:02 | 000,726,528 | ---- | M] () -- C:\Users\Mary Lokken\Desktop\Facebook posts.doc
[2010/09/02 21:25:40 | 000,116,736 | ---- | M] () -- C:\Users\Mary Lokken\Desktop\Spokeo.doc
[2010/08/31 00:19:12 | 002,441,216 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\iertutil.dll
[2010/08/28 20:29:32 | 000,001,969 | ---- | M] () -- C:\Users\Mary Lokken\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2010/08/28 20:29:32 | 000,001,945 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk

========== Files Created - No Company Name ==========

[2010/09/24 18:16:00 | 000,012,124 | ---- | C] () -- C:\Users\Mary Lokken\Desktop\Hello.docx
[2010/09/19 20:05:38 | 000,001,847 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2010/09/19 11:12:12 | 000,002,016 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2010/09/18 14:00:49 | 000,009,989 | ---- | C] () -- C:\Users\Mary Lokken\Desktop\happiness quote.docx
[2010/09/12 14:17:54 | 000,143,360 | ---- | C] () -- C:\Users\Mary Lokken\Desktop\invite.doc
[2010/09/11 11:58:14 | 000,524,288 | -HS- | C] () -- C:\Users\Mary Lokken\ntuser.dat{2d8fa654-bdc5-11df-93ef-c24a3ef2056e}.TMContainer00000000000000000002.regtrans-ms
[2010/09/11 11:58:14 | 000,524,288 | -HS- | C] () -- C:\Users\Mary Lokken\ntuser.dat{2d8fa654-bdc5-11df-93ef-c24a3ef2056e}.TMContainer00000000000000000001.regtrans-ms
[2010/09/11 11:58:14 | 000,065,536 | -HS- | C] () -- C:\Users\Mary Lokken\ntuser.dat{2d8fa654-bdc5-11df-93ef-c24a3ef2056e}.TM.blf
[2010/09/09 21:46:56 | 000,149,773 | ---- | C] () -- C:\Windows\SysNative\drivers\klin.dat
[2010/09/09 21:46:56 | 000,106,765 | ---- | C] () -- C:\Windows\SysNative\drivers\klick.dat
[2010/09/07 19:57:21 | 000,001,253 | ---- | C] () -- C:\Users\Public\Desktop\Bejeweled Blitz.lnk
[2010/09/07 19:57:21 | 000,000,200 | ---- | C] () -- C:\Users\Public\Desktop\Play More Great Games!.url
[2010/09/06 11:24:39 | 000,009,932 | ---- | C] () -- C:\Users\Mary Lokken\Documents\And in the end the love you take is equal to the love you make.docx
[2010/09/04 12:50:12 | 000,002,429 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2010/09/03 19:15:02 | 000,101,888 | ---- | C] () -- C:\Users\Mary Lokken\Desktop\spokeo - ghost buster.doc
[2010/09/02 21:25:37 | 000,116,736 | ---- | C] () -- C:\Users\Mary Lokken\Desktop\Spokeo.doc
[2010/09/02 20:01:56 | 000,726,528 | ---- | C] () -- C:\Users\Mary Lokken\Desktop\Facebook posts.doc
[2010/09/01 20:31:19 | 000,019,528 | ---- | C] () -- C:\Windows\SysNative\drivers\hitmanpro35.sys
[2010/08/28 20:29:32 | 000,001,969 | ---- | C] () -- C:\Users\Mary Lokken\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2010/08/28 20:29:32 | 000,001,945 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2009/10/30 13:06:24 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2009/10/30 13:06:24 | 000,147,456 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
< End of report >

Mary gardener

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2010-09-02
Operating System : 7

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Re: Remove Keylogger

Post by Mary gardener on Sat 25 Sep 2010, 10:58 am

Extras.txt
OTL Extras logfile created on: 9/24/2010 6:16:21 PM - Run 1
OTL by OldTimer - Version 3.2.14.1 Folder = C:\Users\Mary Lokken\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 65.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 80.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 58.59 Gb Total Space | 25.57 Gb Free Space | 43.64% Space Free | Partition Type: NTFS
Drive D: | 397.30 Gb Total Space | 397.20 Gb Free Space | 99.97% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MARYLOKKEN-PC
Current User Name: Mary Lokken
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] -- C:\PROGRA~2\MIF5BA~1\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] -- C:\PROGRA~2\MIF5BA~1\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{26A24AE4-039D-4CA4-87B4-2F86416018FF}" = Java(TM) 6 Update 18 (64-bit)
"{27BAA191-CEB0-4F17-95FA-B44DD128375E}" = MobileMe Control Panel
"{33EB1061-ABF1-4470-A540-32E97A610536}" = Apple Mobile Device Support
"{5F02C14D-A630-4771-8409-0BA89FCCA8D6}" = iTunes
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9B48B0AC-C813-4174-9042-476A887592C7}" = Windows Live ID Sign-in Assistant
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{B91110FB-33B4-468B-90C2-4D5E8AE3FAE1}" = Bonjour
"{C73A3942-84C8-4597-9F9B-EE227DCBA758}" = Dell Dock
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"Dell Wireless WLAN Card Utility" = Dell Wireless WLAN Card Utility
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{08234a0d-cf39-4dca-99f0-0c5cb496da81}" = MSN Toolbar
"{0ECFCB07-9BFE-4970-ACA1-D568D982760B}" = Complete Care Business Service Agreement
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{20ACB2F8-3BCA-45A8-80A2-9D3CB5C25F43}" = Safari
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2656D0AB-9EA4-4C58-A117-635F3CED8B93}" = Microsoft UI Engine
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java(TM) 6 Update 21
"{2DA5F129-11AC-4F11-8188-B2F07EAAC20A}" = Cozi
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{3D5044A5-97B8-45C0-B956-BB2376569188}" = Windows Live Movie Maker
"{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{61BEA823-ECAF-49F1-8378-A59B3B8AD247}" = Microsoft Default Manager
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel(R) Management Engine Components
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{66468F4D-BC4E-470C-9093-B3B6A1BB378C}" = MSN Toolbar Platform
"{66F1F013-008F-4875-B283-5A814B820347}" = Kaspersky Internet Security 2011
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{903679E8-44C8-4C07-9600-05C92654FC50}" = QualxServ Service Agreement
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{995F1E2E-F542-4310-8E1D-9926F5A279B3}" = Windows Live Toolbar
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn
"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
"{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}" = Dell Home Systems Service Agreement
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.4
"{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{C33AA6D6-F5EC-48F3-AFDC-8141345D473A}" = Premium Service Agreement
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery
"{DAEAFD68-BB4A-4507-A241-C8804D2EA66D}" = Apple Application Support
"{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{E7004147-2CCA-431C-AA05-2AB166B9785D}" = QuickTime
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}" = Accidental Damage Services Agreement
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Graphics Media Accelerator Driver
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"{F8A3C1B6-D2E0-4CE1-80A2-555D6F71C639}" = Microsoft Search Enhancement Pack
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"Bejeweled Blitz" = Bejeweled Blitz
"Dell Dock" = Dell Dock
"Dell Webcam Central" = Dell Webcam Central
"GoToAssist" = GoToAssist 8.0.0.514
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallWIX_{66F1F013-008F-4875-B283-5A814B820347}" = Kaspersky Internet Security 2011
"Mozilla Firefox (3.6.10)" = Mozilla Firefox (3.6.10)
"Mozilla Thunderbird (3.1.4)" = Mozilla Thunderbird (3.1.4)
"Snood 4_is1" = Snood 4
"WildTangent dell Master Uninstall" = WildTangent Games
"WinLiveSuite_Wave3" = Windows Live Essentials

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 9/11/2010 2:54:56 PM | Computer Name = MaryLokken-PC | Source = Bonjour Service | ID = 100
Description = 372: ERROR: read_msg errno 10054 (An existing connection was forcibly
closed by the remote host.)

Error - 9/11/2010 2:54:56 PM | Computer Name = MaryLokken-PC | Source = Bonjour Service | ID = 100
Description = 504: ERROR: read_msg errno 10054 (An existing connection was forcibly
closed by the remote host.)

Error - 9/11/2010 7:04:45 PM | Computer Name = MaryLokken-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 9/11/2010 7:04:45 PM | Computer Name = MaryLokken-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 1185

Error - 9/11/2010 7:04:45 PM | Computer Name = MaryLokken-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 1185

Error - 9/11/2010 9:04:50 PM | Computer Name = MaryLokken-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 9/11/2010 9:04:50 PM | Computer Name = MaryLokken-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 1154

Error - 9/11/2010 9:04:50 PM | Computer Name = MaryLokken-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 1154

Error - 9/12/2010 2:20:24 AM | Computer Name = MaryLokken-PC | Source = EventSystem | ID = 4621
Description =

Error - 9/12/2010 11:41:27 PM | Computer Name = MaryLokken-PC | Source = EventSystem | ID = 4622
Description =

[ Media Center Events ]
Error - 9/17/2010 7:46:53 PM | Computer Name = MaryLokken-PC | Source = MCUpdate | ID = 0
Description = 6:46:47 PM - Error connecting to the internet. 6:46:47 PM - Unable
to contact server..

Error - 9/17/2010 8:46:59 PM | Computer Name = MaryLokken-PC | Source = MCUpdate | ID = 0
Description = 7:46:57 PM - Error connecting to the internet. 7:46:57 PM - Unable
to contact server..

Error - 9/17/2010 9:47:06 PM | Computer Name = MaryLokken-PC | Source = MCUpdate | ID = 0
Description = 8:47:04 PM - Error connecting to the internet. 8:47:04 PM - Unable
to contact server..

Error - 9/17/2010 10:47:12 PM | Computer Name = MaryLokken-PC | Source = MCUpdate | ID = 0
Description = 9:47:11 PM - Error connecting to the internet. 9:47:11 PM - Unable
to contact server..

[ System Events ]
Error - 9/15/2010 11:35:54 PM | Computer Name = MaryLokken-PC | Source = DCOM | ID = 10010
Description =

Error - 9/16/2010 8:35:08 PM | Computer Name = MaryLokken-PC | Source = EventLog | ID = 6008
Description = The previous system shutdown at 7:34:08 PM on ?9/?16/?2010 was unexpected.

Error - 9/17/2010 12:39:01 AM | Computer Name = MaryLokken-PC | Source = DCOM | ID = 10010
Description =

Error - 9/17/2010 12:39:06 AM | Computer Name = MaryLokken-PC | Source = DCOM | ID = 10005
Description =

Error - 9/17/2010 12:39:06 AM | Computer Name = MaryLokken-PC | Source = Service Control Manager | ID = 7038
Description = The upnphost service was unable to log on as NT AUTHORITY\LocalService
with the currently configured password due to the following error: %%1352 To ensure
that the service is configured properly, use the Services snap-in in Microsoft
Management Console (MMC).

Error - 9/17/2010 12:39:06 AM | Computer Name = MaryLokken-PC | Source = Service Control Manager | ID = 7000
Description = The UPnP Device Host service failed to start due to the following
error: %%1069

Error - 9/17/2010 12:39:06 AM | Computer Name = MaryLokken-PC | Source = Service Control Manager | ID = 7038
Description = The upnphost service was unable to log on as NT AUTHORITY\LocalService
with the currently configured password due to the following error: %%1352 To ensure
that the service is configured properly, use the Services snap-in in Microsoft
Management Console (MMC).

Error - 9/17/2010 12:39:06 AM | Computer Name = MaryLokken-PC | Source = Service Control Manager | ID = 7000
Description = The UPnP Device Host service failed to start due to the following
error: %%1069

Error - 9/17/2010 2:31:57 PM | Computer Name = MaryLokken-PC | Source = DCOM | ID = 10010
Description =

Error - 9/18/2010 5:20:00 PM | Computer Name = MaryLokken-PC | Source = DCOM | ID = 10010
Description =


< End of report >

Mary gardener

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Re: Remove Keylogger

Post by Belahzur on Sun 26 Sep 2010, 10:56 am

Hello.
I don't see any keyloggers here.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Remove Keylogger

Post by Mary gardener on Sun 26 Sep 2010, 1:14 pm

Thank you. I have a subscription to Malware Bytes. I removed it when I installed Kaspersky because those were the instructions when I installed that software.

Mary gardener

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Re: Remove Keylogger

Post by Mary gardener on Sun 26 Sep 2010, 2:45 pm

Here is the log:

Malwarebytes' Anti-Malware 1.46
[You must be registered and logged in to see this link.]

Database version: 4695

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

9/25/2010 10:44:17 PM
mbam-log-2010-09-25 (22-44-17).txt

Scan type: Full scan (C:\|)
Objects scanned: 244038
Time elapsed: 1 hour(s), 25 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Mary gardener

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Re: Remove Keylogger

Post by Belahzur on Mon 27 Sep 2010, 1:21 am

Hello.

Run ESET Online Scan
Please do an online scan with ESET Online Scanner. Please use Internet Explorer as it uses ActiveX.

  • Check (tick) this box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • When prompted to run ActiveX. click Yes.
  • You will be asked to install an ActiveX. Click Install.
  • Once installed, the scanner will be initialized.
  • After the scanner is initialized, click Start.
  • Check (tick) Remove found threats box.
  • Check (tick) Scan unwanted applications.
  • Click on Scan.
  • It will start scanning. Please be patient.
  • Once the scan is done, the log will be saved here: C:\Program Files\esetonlinescanner\log.txt.


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Re: Remove Keylogger

Post by Mary gardener on Mon 27 Sep 2010, 3:29 am

No threats found!

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Re: Remove Keylogger

Post by Belahzur on Mon 27 Sep 2010, 8:03 am

Hello.

We need to remove an old piece of software to close a hole in the security.

  • Click Start >> Control Panel.
  • Under the Programs click Uninstall a Program
  • Highlight Java(TM) 6 Update 18 (64-bit)
  • Click on the Uninstall/Change button at the top.

How is the machine running now?


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Re: Remove Keylogger

Post by Mary gardener on Mon 27 Sep 2010, 12:41 pm

Thank you - thank you. I feel better knowing that I am truly protected. You've given me that confidence.

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Re: Remove Keylogger

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