I think my computer is infected with suspicious.mh690.a virus , can anyone help?

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on 17th September 2010, 9:55 pm

Hello.
Now we just need to remove some old outdated software and installed the new version, then were done.

I see that you are running Limewire.
P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe.
The removal of these programs is optional, but highly recommended.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Adobe Reader 8.1.2 - Nederlands
    Java(TM) 6 Update 11
    Java(TM) 6 Update 7
    LimeWire 5.4.6

Updating Java:

  • Download the latest version of [You must be registered and logged in to see this link.].
  • Click the "Download JRE" button to the right.
  • In the Window that opens, select your platform, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on jre-6u21-windows-i586.exe that you downloaded to install the newest version.
Then download and install [You must be registered and logged in to see this link.]

How is the machine running now?


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 17th September 2010, 9:57 pm

yeah apparently my brother is using that , I never use it cause I had some problems with it in the past .

ok I'll do everything you told me and get back to you when I'm done .

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 17th September 2010, 10:24 pm

the computer is running smoothly now !!!
so does this mean that the virus is gone and everything is fixed ??

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 17th September 2010, 11:08 pm

ok so I guess it is ? please confirm ?

In 4 to 5 weeks I'll have money on my paypal and I'll buy your book , you've helped me a LOT !
thank you so much ! I'll be back to buy that book and I might subscribe to learn how to fight malware and viruses etc !

once again thanks !

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on 17th September 2010, 11:41 pm

Yep, it all is running well, this should be fine now.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 18th September 2010, 12:19 am

hmm for some reason I cant find what you mean with the system restore ?
could it be that it is different with vista ?
cause if I right click on computer in the start section I don't see any tabs ?

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on 18th September 2010, 12:19 am

Sorry, yes it is. Ignore that bit, it's for XP.


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 18th September 2010, 12:21 am

oh ok , I'll wait for further instructions then :p

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on 18th September 2010, 12:29 am

See here for Vista.

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That should be it. Smile


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 18th September 2010, 12:53 am

ok sorry to bother you once more but when I try to update I get an error ?

it's error code 80072EFD , it says that there is an unknown error in windows update ?

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 18th September 2010, 1:47 am

well I'll go to bed now , hope to hear from you tomorrow mate Smile
thanks a lot for the help already , now I just need to fix this minor problem Smile

cheers and until then !


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 18th September 2010, 9:47 am

ok sorry to bother you once more but when I try to update I get an error ?

it's error code 80072EFD , it says that there is an unknown error in windows update ?

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on 18th September 2010, 1:44 pm

Have you added Windows Updates to the trusted sites list?

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 18th September 2010, 5:54 pm

yeah but it's still like that , really weird , tried everything that the help pages are suggesting.

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 20th September 2010, 10:46 am

don't find what's wrong , but is it bad that the laptop doesn't have windows update ?

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 21st September 2010, 11:02 pm

nevermind then.....

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on 21st September 2010, 11:04 pm

Hello.


  • Now open a new notepad file.
  • Input this into the notepad file:

    Windows Registry Editor Version 5.00

    REGEDIT4
    [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
    [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains]
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains]

  • Save this as fix.reg, save it to your desktop.
  • Double click fix.reg to run it.
  • Select yes to the registry merge prompt.

Reboot the machine after, can you update now?


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 23rd September 2010, 3:13 pm

ok did it , but he's still giving the error when I try to look for updates

80072EFD


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on 23rd September 2010, 9:52 pm

Hello.
Please locate this folder:
C:\Windows\Minidumps

Inside will be several .dmp files, please zip them all up and attach them here.


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on 26th September 2010, 9:06 pm

sorry for not responding but I haven't spoke my brother and the laptop is with him again , I will test it out asap ; many thanks in advance!

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