I think my computer is infected with suspicious.mh690.a virus , can anyone help?

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I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Fri 17 Sep 2010, 11:03 pm

First topic message reminder :

hi everyone , I'm new to these forums , my friend told me that this was a good place to fix my problems ?
well actually my brother's problems cause it's his laptop we're talking about.

so please tell me what do I need to do to make it possible for you guys to help me out ?

he's always used norton and never had any problems but now there's just one virus that keeps coming back , I think it's the one mentioned in the title of this topic?
I'm a big noob when it's about virus removals so I hope you guys can help me out ?
any thoughts ?
would be awesome if it can be fixed before he comes back from his holidays next week
many thanks in advance !

Mike.

log:

OTL logfile created on: 17/09/2010 14:21:14 - Run 1
OTL by OldTimer - Version 3.2.12.1 Folder = F:\
Windows Vista Home Premium Edition (Version = 6.0.6000) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6000.16916)
Locale: 00000813 | Country: BelgiŽ | Language: NLB | Date Format: d/MM/yyyy

3,00 Gb Total Physical Memory | 2,00 Gb Available Physical Memory | 70,00% Memory free
6,00 Gb Paging File | 5,00 Gb Available in Paging File | 87,00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 191,57 Gb Total Space | 133,31 Gb Free Space | 69,59% Space Free | Partition Type: NTFS
Drive D: | 94,80 Gb Total Space | 94,71 Gb Free Space | 99,90% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
Drive F: | 1,86 Gb Total Space | 1,32 Gb Free Space | 70,60% Space Free | Partition Type: FAT
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: PC_VAN_STEVE
Current User Name: Steve
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/09/17 14:14:04 | 000,575,488 | ---- | M] (OldTimer Tools) -- F:\OTL.com
PRC - [2010/09/12 15:06:26 | 000,164,352 | -H-- | M] (Lktgtzvf Zk) -- C:\Windows\andy128.exe
PRC - [2010/02/11 23:17:58 | 000,034,816 | -H-- | M] () -- C:\Windows\pp14.exe
PRC - [2010/02/11 23:16:44 | 000,038,912 | ---- | M] () -- C:\Windows\ld16.exe
PRC - [2009/09/10 17:29:33 | 000,168,960 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Media Player\wmplayer.exe
PRC - [2009/08/25 00:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton AntiVirus\Engine\17.0.0.136\ccSvcHst.exe
PRC - [2009/05/19 11:36:18 | 000,240,512 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
PRC - [2009/04/02 19:05:22 | 000,102,400 | ---- | M] (Samsung Electronics Co., Ltd.) -- C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
PRC - [2009/03/31 10:39:36 | 000,233,472 | ---- | M] (Teruten) -- C:\Windows\System32\FsUsbExService.Exe
PRC - [2008/10/29 08:20:29 | 002,923,520 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/08/04 01:02:20 | 000,036,352 | ---- | M] () -- C:\Program Files\Winamp\winampa.exe
PRC - [2008/01/29 17:38:32 | 000,583,048 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
PRC - [2008/01/11 22:16:38 | 000,039,792 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
PRC - [2007/09/21 01:32:50 | 000,561,152 | ---- | M] (C&E) -- C:\Program Files\C&E\OSD\osd.exe
PRC - [2007/07/24 18:02:44 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2007/07/24 18:02:42 | 000,174,616 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2007/05/10 17:10:06 | 004,468,736 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2006/12/08 19:52:04 | 000,204,800 | ---- | M] (Fujitsu Siemens Computers) -- C:\FirstSteps\OnlineDiagnostic\TestManager\TestHandler.exe
PRC - [2006/11/22 18:31:26 | 000,630,784 | ---- | M] (Motorola Inc.) -- C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe


========== Modules (SafeList) ==========

MOD - [2010/09/17 14:14:04 | 000,575,488 | ---- | M] (OldTimer Tools) -- F:\OTL.com
MOD - [2007/11/03 11:43:02 | 001,648,128 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.20656_none_463680b8218be5a3\comctl32.dll
MOD - [2006/11/02 11:44:49 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (LiveUpdate Notice Ex)
SRV - File not found [Auto | Stopped] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (CLTNetCnService)
SRV - [2010/02/11 23:17:44 | 000,050,688 | ---- | M] () [Auto | Start_Pending] -- C:\Windows\System32\fio32.dll -- (fioo32)
SRV - [2009/08/25 00:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files\Norton AntiVirus\Engine\17.0.0.136\ccSvcHst.exe -- (NAV)
SRV - [2009/08/05 22:48:42 | 000,704,864 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Live\Family Safety\fsssvc.exe -- (fsssvc)
SRV - [2009/05/19 11:36:18 | 000,240,512 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe -- (SeaPort)
SRV - [2009/03/31 10:39:36 | 000,233,472 | ---- | M] (Teruten) [Auto | Running] -- C:\Windows\System32\FsUsbExService.Exe -- (FsUsbExService)
SRV - [2008/04/07 10:17:30 | 000,430,592 | ---- | M] (Nokia.) [On_Demand | Stopped] -- C:\Program Files\PC Connectivity Solution\ServiceLayer.exe -- (ServiceLayer)
SRV - [2008/01/29 17:38:32 | 000,583,048 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe -- (LiveUpdate Notice Service)
SRV - [2007/11/03 10:17:36 | 000,265,912 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/09/04 02:01:50 | 000,053,248 | ---- | M] () [Auto | Stopped] -- C:\Program Files\C&E\OSD\OsdService\OsdService.exe -- (OsdService)
SRV - [2007/07/24 18:02:44 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel(R)
SRV - [2006/12/08 19:52:04 | 000,204,800 | ---- | M] (Fujitsu Siemens Computers) [Auto | Running] -- C:\FirstSteps\OnlineDiagnostic\TestManager\TestHandler.exe -- (TestHandler)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - File not found [Kernel | Disabled | Stopped] -- C:\Windows\System32\drivers\blbdrive.sys -- (blbdrive)
DRV - [2010/09/12 15:20:08 | 000,124,976 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2010/02/13 22:33:51 | 000,024,856 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\drivers\avgfwd6x.sys -- (Avgfwfd)
DRV - [2010/02/11 23:17:44 | 000,059,264 | ---- | M] (FIO32) [Kernel | System | Running] -- C:\Windows\System32\drivers\fio32.sys -- (fio32)
DRV - [2009/08/30 02:17:21 | 000,338,480 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\system32\drivers\NAV\1100000.088\SYMTDIV.SYS -- (SYMTDIv)
DRV - [2009/08/30 02:17:20 | 000,169,008 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\system32\drivers\NAV\1100000.088\SYMEFA.SYS -- (SymEFA)
DRV - [2009/08/30 02:17:18 | 000,328,752 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\drivers\NAV\1100000.088\SYMDS.SYS -- (SymDS)
DRV - [2009/08/30 02:16:50 | 000,114,736 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\system32\drivers\NAV\1100000.088\Ironx86.SYS -- (SymIRON)
DRV - [2009/08/30 02:16:46 | 000,342,576 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20090828.002\IDSVix86.sys -- (IDSVix86)
DRV - [2009/08/30 02:16:41 | 000,506,928 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20090829.001\BHDrvx86.sys -- (BHDrvx86)
DRV - [2009/08/30 02:16:41 | 000,325,168 | R--- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\system32\drivers\NAV\1100000.088\SRTSP.SYS -- (SRTSP)
DRV - [2009/08/30 02:16:41 | 000,043,696 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\system32\drivers\NAV\1100000.088\SRTSPX.SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2009/08/29 11:00:00 | 001,323,568 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\VirusDefs\20090829.019\NAVEX15.SYS -- (NAVEX15)
DRV - [2009/08/29 11:00:00 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2009/08/29 11:00:00 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2009/08/29 11:00:00 | 000,084,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\VirusDefs\20090829.019\NAVENG.SYS -- (NAVENG)
DRV - [2009/08/25 00:50:39 | 000,501,888 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\system32\drivers\NAV\1100000.088\ccHPx86.sys -- (ccHP)
DRV - [2009/08/05 22:48:42 | 000,054,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\fssfltr.sys -- (fssfltr)
DRV - [2009/03/31 10:39:36 | 000,036,608 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\System32\FsUsbExDisk.Sys -- (FsUsbExDisk)
DRV - [2009/03/20 11:01:26 | 000,121,856 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ss_bmdm.sys -- (ss_bmdm)
DRV - [2009/03/20 11:01:26 | 000,090,112 | ---- | M] (MCCI) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ss_bbus.sys -- (ss_bbus) SAMSUNG USB Mobile Device (WDM)
DRV - [2009/03/20 11:01:26 | 000,014,976 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ss_bmdfl.sys -- (ss_bmdfl) SAMSUNG USB Mobile Modem (Filter)
DRV - [2008/04/30 18:18:47 | 000,211,000 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\system32\drivers\volsnap.sys -- (volsnap)
DRV - [2007/11/03 12:14:34 | 000,020,152 | ---- | M] (VIA Technologies, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\viaide.sys -- (viaide)
DRV - [2007/11/03 12:14:34 | 000,019,128 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\cmdide.sys -- (cmdide)
DRV - [2007/11/03 12:14:34 | 000,017,592 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\aliide.sys -- (aliide)
DRV - [2007/09/17 16:53:26 | 000,021,632 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\pccsmcfd.sys -- (pccsmcfd)
DRV - [2007/09/05 01:20:00 | 000,005,120 | ---- | M] (Windows (R) Codename Longhorn DDK provider) [Kernel | On_Demand | Running] -- C:\Program Files\C&E\OSD\OsdService\cebuffer.sys -- (CEBFilter)
DRV - [2007/09/01 01:18:06 | 000,004,608 | ---- | M] (Windows (R) Codename Longhorn DDK provider) [Kernel | On_Demand | Running] -- C:\Program Files\C&E\OSD\OsdService\ceio.sys -- (CEIO)
DRV - [2007/08/31 23:22:26 | 000,007,168 | ---- | M] (Windows (R) Codename Longhorn DDK provider) [Kernel | On_Demand | Running] -- C:\Program Files\C&E\OSD\OsdService\kbfiltr.sys -- (cKBFilter)
DRV - [2007/07/19 01:31:00 | 007,599,776 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2007/07/09 13:28:16 | 000,209,408 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\iaNvStor.sys -- (iaNvStor) Intel(R)
DRV - [2007/07/02 17:37:10 | 000,131,616 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvrd32.sys -- (nvrd32)
DRV - [2007/07/02 17:37:08 | 000,110,112 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvstor32.sys -- (nvstor32)
DRV - [2007/06/13 23:47:12 | 000,048,256 | ---- | M] (JMicron Technology Corp.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\jraid.sys -- (JRAID)
DRV - [2007/06/01 17:10:38 | 000,753,456 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\BisonCam.sys -- (Cam5603D)
DRV - [2007/05/10 18:25:12 | 001,775,712 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\RTKVHDA.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2007/04/30 13:42:14 | 000,081,408 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2007/04/25 12:17:36 | 000,277,784 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\iaStor.sys -- (iaStor)
DRV - [2007/04/04 05:57:00 | 000,046,592 | ---- | M] (Windows (R) Codename Longhorn DDK provider) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\itecir.sys -- (itecir)
DRV - [2007/02/25 06:14:00 | 002,216,448 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\NETw4v32.sys -- (NETw4v32) Intel(R)
DRV - [2007/01/30 09:31:52 | 000,210,224 | ---- | M] (Silicon Image, Inc) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\Si3531.sys -- (Si3531)
DRV - [2006/11/22 18:35:00 | 000,982,272 | ---- | M] (Motorola Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\smserial.sys -- (smserial)
DRV - [2006/11/02 11:51:45 | 000,900,712 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql2300.sys -- (ql2300)
DRV - [2006/11/02 11:51:38 | 000,420,968 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adp94xx.sys -- (adp94xx)
DRV - [2006/11/02 11:51:34 | 000,316,520 | ---- | M] (Emulex) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\elxstor.sys -- (elxstor)
DRV - [2006/11/02 11:51:32 | 000,297,576 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpahci.sys -- (adpahci)
DRV - [2006/11/02 11:51:25 | 000,235,112 | ---- | M] (ULi Electronics Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\uliahci.sys -- (uliahci)
DRV - [2006/11/02 11:51:25 | 000,232,040 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iastorv.sys -- (iaStorV)
DRV - [2006/11/02 11:51:00 | 000,147,048 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu320.sys -- (adpu320)
DRV - [2006/11/02 11:50:45 | 000,115,816 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata2.sys -- (ulsata2)
DRV - [2006/11/02 11:50:41 | 000,112,232 | ---- | M] (VIA Technologies Inc.,Ltd) [Kernel | Boot | Running] -- C:\Windows\system32\drivers\vsmraid.sys -- (vsmraid)
DRV - [2006/11/02 11:50:35 | 000,106,088 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql40xx.sys -- (ql40xx)
DRV - [2006/11/02 11:50:35 | 000,098,408 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata.sys -- (UlSata)
DRV - [2006/11/02 11:50:35 | 000,098,408 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu160m.sys -- (adpu160m)
DRV - [2006/11/02 11:50:24 | 000,088,680 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\drivers\nvraid.sys -- (nvraid)
DRV - [2006/11/02 11:50:19 | 000,045,160 | ---- | M] (IBM Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nfrd960.sys -- (nfrd960)
DRV - [2006/11/02 11:50:17 | 000,041,576 | ---- | M] (Intel Corp./ICP vortex GmbH) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iirsp.sys -- (iirsp)
DRV - [2006/11/02 11:50:16 | 000,071,784 | ---- | M] (Silicon Integrated Systems) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid4.sys -- (SiSRaid4)
DRV - [2006/11/02 11:50:13 | 000,040,040 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvstor.sys -- (nvstor)
DRV - [2006/11/02 11:50:11 | 000,071,272 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\djsvs.sys -- (aic78xx)
DRV - [2006/11/02 11:50:10 | 000,067,688 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arcsas.sys -- (arcsas)
DRV - [2006/11/02 11:50:10 | 000,065,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_scsi.sys -- (LSI_SCSI)
DRV - [2006/11/02 11:50:10 | 000,038,504 | ---- | M] (Silicon Integrated Systems Corp.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid2.sys -- (SiSRaid2)
DRV - [2006/11/02 11:50:10 | 000,037,480 | ---- | M] (Hewlett-Packard Company) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\hpcisss.sys -- (HpCISSs)
DRV - [2006/11/02 11:50:09 | 000,067,688 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arc.sys -- (arc)
DRV - [2006/11/02 11:50:09 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteraid.sys -- (iteraid)
DRV - [2006/11/02 11:50:07 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteatapi.sys -- (iteatapi)
DRV - [2006/11/02 11:50:05 | 000,065,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_sas.sys -- (LSI_SAS)
DRV - [2006/11/02 11:50:05 | 000,035,944 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\symc8xx.sys -- (Symc8xx)
DRV - [2006/11/02 11:50:04 | 000,065,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_fc.sys -- (LSI_FC)
DRV - [2006/11/02 11:50:03 | 000,034,920 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_u3.sys -- (Sym_u3)
DRV - [2006/11/02 11:49:59 | 000,033,384 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\mraid35x.sys -- (Mraid35x)
DRV - [2006/11/02 11:49:56 | 000,031,848 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_hi.sys -- (Sym_hi)
DRV - [2006/11/02 11:49:53 | 000,028,776 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasas.sys -- (megasas)
DRV - [2006/11/02 10:25:24 | 000,071,808 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserid.sys -- (Brserid) Brother MFC Serial Port Interface Driver (WDM)
DRV - [2006/11/02 10:24:47 | 000,011,904 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brusbser.sys -- (BrUsbSer)
DRV - [2006/11/02 10:24:46 | 000,005,248 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltup.sys -- (BrFiltUp)
DRV - [2006/11/02 10:24:45 | 000,013,568 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltlo.sys -- (BrFiltLo)
DRV - [2006/11/02 10:24:44 | 000,062,336 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserwdm.sys -- (BrSerWdm)
DRV - [2006/11/02 10:24:44 | 000,012,160 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brusbmdm.sys -- (BrUsbMdm)
DRV - [2006/11/02 09:36:50 | 000,020,608 | ---- | M] (N-trig Innovative Technologies) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ntrigdigi.sys -- (ntrigdigi)
DRV - [2006/11/02 09:30:54 | 000,117,760 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\E1G60I32.sys -- (E1G60) Intel(R)
DRV - [2006/10/18 13:20:00 | 000,005,504 | ---- | M] (Silicon Image, Inc.) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\SiRemFil.sys -- (SiRemFil)
DRV - [2004/11/01 10:21:00 | 000,010,368 | ---- | M] (Silicon Image, Inc.) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\SiWinAcc.sys -- (SiFilter)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\IPSFFPlgn\ [2010/09/12 15:20:17 | 000,000,000 | ---D | M]

[2009/08/14 12:00:31 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\mozilla\Extensions
[2009/08/14 12:00:31 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\mozilla\Extensions\mozswing@mozswing.org

O1 HOSTS File: ([2010/02/11 23:17:20 | 000,000,827 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O1 - Hosts: 85.13.206.114 uuu20091124.info
O1 - Hosts: 85.13.206.114 u07012010u.com
O2 - BHO: (Adobe PDF Reader Help bij koppelingen) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\17.0.0.136\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll (Google Inc.)
O2 - BHO: (Windows Live Toolbar Helper) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Captcha7] File not found
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [IaNvSrv] C:\Program Files\Intel\Intel Matrix Storage Manager\OROM\IaNvSrv\IaNvSrv.exe (Intel Corporation)
O4 - HKLM..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe (Nero AG)
O4 - HKLM..\Run: [NPSStartup] File not found
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [NvSvc] C:\Windows\System32\nvsvc.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [OSD] C:\Program Files\C&E\OSD\osd.exe (C&E)
O4 - HKLM..\Run: [pp] C:\Windows\pp14.exe ()
O4 - HKLM..\Run: [recinfo] File not found
O4 - HKLM..\Run: [recinfo106] c:\RecInfo\RecInfo.exe ()
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe (Motorola Inc.)
O4 - HKLM..\Run: [Symantec PIF AlertEng] C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe (Symantec Corporation)
O4 - HKLM..\Run: [sysldtray] C:\Windows\ld16.exe ()
O4 - HKLM..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe ()
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [xuri49tkd] C:\Windows\andy128.exe (Lktgtzvf Zk)
O4 - HKCU..\Run: [aavkk] C:\Windows\System32\aa7vqkkffa7.exe File not found
O4 - HKCU..\Run: [aavvq1f] C:\Windows\System32\qqkf9a0vq.exe ()
O4 - HKCU..\Run: [AutoStartNPSAgent] C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe (Samsung Electronics Co., Ltd.)
O4 - HKCU..\Run: [bbvqq7l] C:\Windows\System32\ql5g3bvvq.exe File not found
O4 - HKCU..\Run: [bqqlbb] C:\Windows\System32\bbvqq7lvg.exe File not found
O4 - HKCU..\Run: [dixdxdx] C:\Windows\System32\ndi1dxsnd.exe ()
O4 - HKCU..\Run: [faavqq] C:\Windows\System32\aavqq7lf.exe ()
O4 - HKCU..\Run: [fvvqq] C:\Windows\System32\vvqqlaavl.exe File not found
O4 - HKCU..\Run: [idssnni] C:\Windows\System32\nxn9iidx9s.exe File not found
O4 - HKCU..\Run: [iejdsmm] C:\Windows\System32\yhsgmmw.exe File not found
O4 - HKCU..\Run: [jncontmon] C:\Windows\System32\ssjitsys32.exe File not found
O4 - HKCU..\Run: [kaavkkf] C:\Windows\System32\avv6f5a2.exe File not found
O4 - HKCU..\Run: [lbbwl] C:\Windows\System32\qllg7bw1wq.exe File not found
O4 - HKCU..\Run: [lvllfv] C:\Windows\System32\aavqq7lf.exe ()
O4 - HKCU..\Run: [mmhxxs] C:\Windows\System32\mhh6ssm2.exe ()
O4 - HKCU..\Run: [mndpro32] C:\Windows\System32\primndd.exe File not found
O4 - HKCU..\Run: [ncstatsc] C:\Windows\System32\lsnccq.exe File not found
O4 - HKCU..\Run: [nddxnni] C:\Windows\System32\ddxn9iid.exe File not found
O4 - HKCU..\Run: [nniid] C:\Windows\System32\xn9iidx9s0n.exe File not found
O4 - HKCU..\Run: [pqezlr32] C:\Windows\System32\eyclcm.exe File not found
O4 - HKCU..\Run: [prodcmmp] C:\Windows\System32\ikddmch.exe File not found
O4 - HKCU..\Run: [qisdrmss] C:\Windows\System32\qodesnaq.exe File not found
O4 - HKCU..\Run: [qlbbwl] C:\Windows\System32\q0lggb1wqq.exe File not found
O4 - HKCU..\Run: [qlffa0] C:\Windows\System32\aavlaqq1a.exe ()
O4 - HKCU..\Run: [qqkffa0] C:\Windows\System32\faa7vqkk.exe ()
O4 - HKCU..\Run: [qqllf] C:\Windows\System32\vfv9qqlf9a.exe ()
O4 - HKCU..\Run: [rbrrmw] C:\Windows\System32\rrmmgwwr1.exe ()
O4 - HKCU..\Run: [rlbbww] C:\Windows\System32\qll6wwq2.exe File not found
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKCU..\Run: [udccndw2] C:\Windows\System32\psiomcp.exe File not found
O4 - HKCU..\Run: [vqf5a] C:\Windows\System32\qf9a0vq0k0f.exe ()
O4 - HKCU..\Run: [vvbvllg] C:\Windows\System32\6g7bvqq.exe File not found
O4 - HKCU..\Run: [vvqq6a] C:\Windows\System32\qqkf9a0vq.exe ()
O4 - HKCU..\Run: [vvqvqk] C:\Windows\System32\5faavqq.exe ()
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O9 - Extra Button: Unibet Poker - {C53BFCFC-7A54-4627-AEBA-2CD4871FCA97} - C:\Microgaming\Poker\UnibetpokerMPP\MPPoker.exe File not found
O13 - gopher Prefix: missing

will post part 2 in the next post.

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on Sat 18 Sep 2010, 8:55 am

Hello.
Now we just need to remove some old outdated software and installed the new version, then were done.

I see that you are running Limewire.
P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe.
The removal of these programs is optional, but highly recommended.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Adobe Reader 8.1.2 - Nederlands
    Java(TM) 6 Update 11
    Java(TM) 6 Update 7
    LimeWire 5.4.6

Updating Java:

  • Download the latest version of Java SE Runtime Environment (JRE) 6 Update 21.
  • Click the "Download JRE" button to the right.
  • In the Window that opens, select your platform, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on jre-6u21-windows-i586.exe that you downloaded to install the newest version.
Then download and install Adobe Reader 9.3.4

How is the machine running now?


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Sat 18 Sep 2010, 8:57 am

yeah apparently my brother is using that , I never use it cause I had some problems with it in the past .

ok I'll do everything you told me and get back to you when I'm done .

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Sat 18 Sep 2010, 9:24 am

the computer is running smoothly now !!!
so does this mean that the virus is gone and everything is fixed ??

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Sat 18 Sep 2010, 10:08 am

ok so I guess it is ? please confirm ?

In 4 to 5 weeks I'll have money on my paypal and I'll buy your book , you've helped me a LOT !
thank you so much ! I'll be back to buy that book and I might subscribe to learn how to fight malware and viruses etc !

once again thanks !

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on Sat 18 Sep 2010, 10:41 am

Yep, it all is running well, this should be fine now.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck.


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Sat 18 Sep 2010, 11:19 am

hmm for some reason I cant find what you mean with the system restore ?
could it be that it is different with vista ?
cause if I right click on computer in the start section I don't see any tabs ?

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on Sat 18 Sep 2010, 11:19 am

Sorry, yes it is. Ignore that bit, it's for XP.


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Sat 18 Sep 2010, 11:21 am

oh ok , I'll wait for further instructions then :p

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on Sat 18 Sep 2010, 11:29 am

See here for Vista.

[You must be registered and logged in to see this link.]

That should be it.


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Sat 18 Sep 2010, 11:53 am

ok sorry to bother you once more but when I try to update I get an error ?

it's error code 80072EFD , it says that there is an unknown error in windows update ?

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Sat 18 Sep 2010, 12:47 pm

well I'll go to bed now , hope to hear from you tomorrow mate
thanks a lot for the help already , now I just need to fix this minor problem

cheers and until then !


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Sat 18 Sep 2010, 8:47 pm

ok sorry to bother you once more but when I try to update I get an error ?

it's error code 80072EFD , it says that there is an unknown error in windows update ?

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on Sun 19 Sep 2010, 12:44 am

Have you added Windows Updates to the trusted sites list?

[You must be registered and logged in to see this link.]


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Sun 19 Sep 2010, 4:54 am

yeah but it's still like that , really weird , tried everything that the help pages are suggesting.

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Mon 20 Sep 2010, 9:46 pm

don't find what's wrong , but is it bad that the laptop doesn't have windows update ?

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Wed 22 Sep 2010, 10:02 am

nevermind then.....

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on Wed 22 Sep 2010, 10:04 am

Hello.


  • Now open a new notepad file.
  • Input this into the notepad file:

    Windows Registry Editor Version 5.00

    REGEDIT4
    [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
    [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains]
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains]

  • Save this as fix.reg, save it to your desktop.
  • Double click fix.reg to run it.
  • Select yes to the registry merge prompt.

Reboot the machine after, can you update now?


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Fri 24 Sep 2010, 2:13 am

ok did it , but he's still giving the error when I try to look for updates

80072EFD


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by Belahzur on Fri 24 Sep 2010, 8:52 am

Hello.
Please locate this folder:
C:\Windows\Minidumps

Inside will be several .dmp files, please zip them all up and attach them here.


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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

Post by hetenteen on Mon 27 Sep 2010, 8:06 am

sorry for not responding but I haven't spoke my brother and the laptop is with him again , I will test it out asap ; many thanks in advance!

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Re: I think my computer is infected with suspicious.mh690.a virus , can anyone help?

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