Malwarebytes Anti-Malware issues

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Malwarebytes Anti-Malware issues

Post by Ross350 on Mon 13 Sep 2010, 9:12 pm

Hi,

I am currently trying to remove security suite from my PC, however after doing the first few steps I reach running the Malware program. However, after 1 minute of scanning my computer (whilst in safe mode) the program stops and the computer just shuts itself down

Has anybody else experienced this? And if so, how did you get round it?

R

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Re: Malwarebytes Anti-Malware issues

Post by Belahzur on Tue 14 Sep 2010, 8:04 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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