AV Security Suite???

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AV Security Suite???

Post by Celina268 on 12th September 2010, 6:26 pm

My computer stopped allowing me to browse the internet or open any programs. I ran Malwarebytes, in safe mode and it found three infected files. 2 adware.PopCap and Trojan.Dropper. Please help me figure out why my computer is not working. Thanks. I have quarantined and deleted those files. I restarted the computer and it still doesn't work. When opening IE it says: Application cannot be executed. The file googletoolbaruser_32.exe is infected. Do you want to activated your antivirus software now?

I have been clicking no. This reminds me of AV Security Suite but malwarebytes didn't find that. What is going on? I get the same message when I try to navigate IE. I don't have firefox. I also cannot run anything in normal mode. I have to be in safe mode. If I try to run Malwarebytes in normal, I get a message saying: Application cannot be executed. The file mbam.exe is infected. DO you want to activate your antivirus software now?

It does that for all programs.

I have a 64-bit Windows Vista Desktop

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Re: AV Security Suite???

Post by Belahzur on 12th September 2010, 11:46 pm

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: AV Security Suite???

Post by Celina268 on 13th September 2010, 12:24 am

Ok. This may be a stupid question, but how do I download it when I can't browse? I've tried safe mode with networking and can't do anything either.

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Re: AV Security Suite???

Post by Celina268 on 13th September 2010, 12:54 am

Nevermind. I remembered about the proxy settings. Here is the OTL log:

OTL logfile created on: 9/12/2010 7:42:31 PM - Run 2
OTL by OldTimer - Version 3.2.7.1 Folder = C:\Users\Clark\Desktop\OTL
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

6.00 Gb Total Physical Memory | 4.00 Gb Available Physical Memory | 78.00% Memory free
11.00 Gb Paging File | 10.00 Gb Available in Paging File | 88.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 686.54 Gb Total Space | 642.35 Gb Free Space | 93.56% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: CLARK-PC
Current User Name: Clark
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/07/14 20:51:02 | 000,198,608 | ---- | M] (Threat Expert Ltd.) -- C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe
PRC - [2010/07/06 16:34:09 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Users\Clark\Desktop\OTL\OTL.exe
PRC - [2010/05/11 11:51:52 | 001,287,120 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Spyware Doctor\pctsTray.exe
PRC - [2010/05/08 23:30:01 | 000,321,328 | ---- | M] (BitTorrent, Inc.) -- C:\Program Files (x86)\uTorrent\uTorrent.exe
PRC - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) -- C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
PRC - [2010/03/15 11:50:36 | 001,142,224 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe
PRC - [2010/03/11 11:09:22 | 000,366,840 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe
PRC - [2009/11/24 12:43:33 | 000,117,640 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
PRC - [2009/11/24 12:35:17 | 000,039,408 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2009/08/28 04:38:58 | 001,150,496 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe
PRC - [2009/07/26 19:44:34 | 003,883,856 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
PRC - [2009/07/03 21:47:12 | 000,240,160 | ---- | M] (Acer) -- C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe


========== Modules (SafeList) ==========

MOD - [2010/07/06 16:34:09 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Users\Clark\Desktop\OTL\OTL.exe
MOD - [2010/02/26 07:16:18 | 000,213,912 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Spyware Doctor\smum32.dll
MOD - [2009/10/30 10:18:16 | 000,147,024 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Spyware Doctor\PCTGMhk.dll
MOD - [2009/07/13 20:14:10 | 000,095,232 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\msscript.ocx
MOD - [2009/07/13 20:03:50 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/03 21:47:12 | 000,240,160 | ---- | M] (Acer) [Auto | Running] -- C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe -- (Updater Service)
SRV:64bit: - [2009/04/19 11:34:48 | 000,625,184 | ---- | M] () [Auto | Running] -- C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe -- (ForceWare Intelligent Application Manager (IAM))
SRV:64bit: - [2009/04/19 11:34:48 | 000,207,904 | ---- | M] () [Auto | Running] -- C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe -- (nSvcIp)
SRV - [2010/07/14 20:51:02 | 000,198,608 | ---- | M] (Threat Expert Ltd.) [Auto | Running] -- C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe -- (Browser Defender Update Service)
SRV - [2010/06/18 20:59:12 | 000,246,520 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\eMachines Games\eMachines Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/03/18 14:27:14 | 000,138,576 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_64)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/15 11:50:36 | 001,142,224 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe -- (sdCoreService)
SRV - [2010/03/11 11:09:22 | 000,366,840 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe -- (sdAuxService)
SRV - [2009/11/24 12:43:33 | 000,117,640 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe -- (Norton Internet Security)
SRV - [2009/08/28 04:38:58 | 001,150,496 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe -- (Greg_Service)
SRV - [2009/08/25 13:38:06 | 000,935,208 | ---- | M] (Nero AG) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe -- (Nero BackItUp Scheduler 4.0)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2010/03/29 10:06:06 | 000,233,488 | ---- | M] (PC Tools) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PCTCore64.sys -- (PCTCore)
DRV:64bit: - [2010/02/23 09:10:48 | 000,583,296 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\cchpx64.sys -- (ccHP)
DRV:64bit: - [2010/02/22 21:28:46 | 000,172,592 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2010/01/20 16:18:24 | 000,334,384 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\BHDrvx64.sys -- (BHDrvx64)
DRV:64bit: - [2009/11/24 12:43:34 | 000,476,720 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2009/11/24 12:43:34 | 000,402,992 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\SymEFA64.sys -- (SymEFA)
DRV:64bit: - [2009/11/24 12:43:34 | 000,278,576 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symtdi.sys -- (SYMTDI)
DRV:64bit: - [2009/11/24 12:43:34 | 000,120,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symfw.sys -- (SYMFW)
DRV:64bit: - [2009/11/24 12:43:34 | 000,056,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symndisv.sys -- (SYMNDISV)
DRV:64bit: - [2009/11/24 12:43:34 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2009/11/24 12:43:34 | 000,031,280 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\SymIMV.sys -- (SymIM)
DRV:64bit: - [2009/07/13 20:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/07/13 20:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 15:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 15:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/04/30 00:06:58 | 000,339,360 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvmf6264.sys -- (NVNET)
DRV - [2010/02/22 13:53:14 | 001,742,896 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100422.002\EX64.SYS -- (NAVEX15)
DRV - [2010/02/22 13:53:14 | 000,475,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2010/02/22 13:53:14 | 000,132,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2010/02/22 13:53:14 | 000,116,272 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100422.002\ENG64.SYS -- (NAVENG)
DRV - [2009/10/28 17:37:21 | 000,466,992 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100415.001\IDSviA64.sys -- (IDSVia64)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = [You must be registered and logged in to see this link.]
IE - HKCU\..\URLSearchHook: {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6092

FF - HKLM\software\mozilla\Firefox\Extensions\\{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\ [2010/04/25 17:42:56 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{cb84136f-9c44-433a-9048-c5cd9df1dc16}: C:\Program Files (x86)\Spyware Doctor\BDT\FireFox\ [2010/07/04 19:38:36 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg64.dll (Google Inc.)
O2 - BHO: (PC Tools Browser Guard BHO) - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll (Google Inc.)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (PC Tools Browser Guard) - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (PC Tools Browser Guard) - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.DLL (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [ISTray] C:\Program Files (x86)\Spyware Doctor\pctsTray.exe (PC Tools)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKCU..\Run: [lfxhlynj] C:\Users\Clark\AppData\Local\sgufpraxw\hxbacdtuqiw.exe (Security Suites Corporation)
O4 - HKCU..\Run: [msnmsgr] C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe (Microsoft Corporation)
O4 - HKCU..\Run: [swg] C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKCU..\Run: [ucuvtapx] C:\Users\Clark\AppData\Local\wgefpiaov\hhynlwouqiw.exe (Security Suites Corporation)
O4 - HKCU..\Run: [uTorrent] C:\Program Files (x86)\uTorrent\uTorrent.exe (BitTorrent, Inc.)
O4 - HKCU..\Run: [wxclmkwa] C:\Users\Clark\AppData\Local\ltgepsnym\hxrfambuqiw.exe (Security Suites Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll (Google Inc.)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll (Google Inc.)
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000014 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000014 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} [You must be registered and logged in to see this link.] (Reg Error: Key error.)
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} [You must be registered and logged in to see this link.] (MUCatalogWebControl Class)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} [You must be registered and logged in to see this link.] (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_18)
O16 - DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} [You must be registered and logged in to see this link.] (GoBit Games Player)
O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_18)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} [You must be registered and logged in to see this link.] (PopCapLoader Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysWow64\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/09/12 12:01:07 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\ltgepsnym
[2010/09/12 12:01:04 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\sgufpraxw
[2010/09/12 12:01:02 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\wgefpiaov
[2010/09/10 15:55:02 | 000,000,000 | ---D | C] -- C:\ProgramData\Trymedia
[2010/09/10 15:54:58 | 000,000,000 | ---D | C] -- C:\Program Files\Trymedia
[2010/09/10 15:54:58 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Ludia
[2010/09/02 12:12:56 | 000,000,000 | ---D | C] -- C:\ProgramData\InterAction studios
[2010/08/25 14:13:17 | 000,861,184 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\oleaut32.dll
[2010/03/04 03:09:17 | 000,643,072 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgpmui.dll
[2010/03/04 03:09:17 | 000,413,696 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcginpa.dll
[2010/03/04 03:09:17 | 000,397,312 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgiesc.dll
[2010/03/04 03:09:16 | 001,224,704 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgserv.dll
[2010/03/04 03:09:16 | 000,995,328 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgusb1.dll
[2010/03/04 03:09:16 | 000,585,728 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcglmpm.dll
[2010/03/04 03:09:16 | 000,163,840 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgprox.dll
[2010/03/04 03:09:16 | 000,094,208 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgpplc.dll
[2010/03/04 03:09:15 | 000,696,320 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcghbn3.dll
[2010/03/04 03:09:15 | 000,684,032 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgcomc.dll
[2010/03/04 03:09:15 | 000,421,888 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgcomm.dll

========== Files - Modified Within 30 Days ==========

[2010/09/12 19:44:41 | 001,835,008 | -HS- | M] () -- C:\Users\Clark\NTUSER.DAT
[2010/09/12 19:30:41 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2010/09/12 19:30:41 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2010/09/12 19:23:47 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2010/09/12 19:23:35 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/09/12 19:23:32 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/09/12 19:23:21 | 335,044,607 | -HS- | M] () -- C:\hiberfil.sys
[2010/09/12 13:27:13 | 000,940,443 | -H-- | M] () -- C:\Users\Clark\AppData\Local\IconCache.db
[2010/09/12 11:55:00 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2010/09/12 06:52:23 | 000,000,366 | ---- | M] () -- C:\Windows\tasks\Driver Fetch.job
[2010/09/10 15:54:58 | 000,001,242 | ---- | M] () -- C:\Users\Clark\Desktop\The Price Is Right.lnk
[2010/09/01 08:26:57 | 000,037,294 | ---- | M] () -- C:\Users\Clark\Desktop\brady mohawk.jpg
[2010/08/30 14:19:56 | 000,547,485 | ---- | M] () -- C:\Users\Clark\Desktop\GG Elijah and Brady.jpg
[2010/08/30 14:19:34 | 000,537,565 | ---- | M] () -- C:\Users\Clark\Desktop\GGs and me.jpg
[2010/08/30 14:19:20 | 000,709,562 | ---- | M] () -- C:\Users\Clark\Desktop\Brady tball.jpg
[2010/08/30 14:19:02 | 000,737,970 | ---- | M] () -- C:\Users\Clark\Desktop\Elijah Rookieball.jpg
[2010/08/30 14:18:41 | 001,445,024 | ---- | M] () -- C:\Users\Clark\Desktop\Elijah and Brady ball.jpg
[2010/08/30 14:16:25 | 000,309,292 | ---- | M] () -- C:\Users\Clark\Desktop\Dad and me.jpg
[2010/08/30 14:02:28 | 000,169,710 | ---- | M] () -- C:\Users\Clark\Desktop\mom, me and dad.jpg
[2010/08/30 13:56:00 | 000,375,744 | ---- | M] () -- C:\Users\Clark\Desktop\davis me and elijah.jpg
[2010/08/14 23:21:24 | 000,065,041 | ---- | M] () -- C:\Users\Clark\Desktop\CarinsID.pdf

========== Files Created - No Company Name ==========

[2010/09/10 15:54:58 | 000,001,242 | ---- | C] () -- C:\Users\Clark\Desktop\The Price Is Right.lnk
[2010/09/01 08:27:25 | 000,037,294 | ---- | C] () -- C:\Users\Clark\Desktop\brady mohawk.jpg
[2010/08/30 14:19:52 | 000,547,485 | ---- | C] () -- C:\Users\Clark\Desktop\GG Elijah and Brady.jpg
[2010/08/30 14:19:31 | 000,537,565 | ---- | C] () -- C:\Users\Clark\Desktop\GGs and me.jpg
[2010/08/30 14:19:15 | 000,709,562 | ---- | C] () -- C:\Users\Clark\Desktop\Brady tball.jpg
[2010/08/30 14:18:57 | 000,737,970 | ---- | C] () -- C:\Users\Clark\Desktop\Elijah Rookieball.jpg
[2010/08/30 14:18:32 | 001,445,024 | ---- | C] () -- C:\Users\Clark\Desktop\Elijah and Brady ball.jpg
[2010/08/30 14:16:23 | 000,309,292 | ---- | C] () -- C:\Users\Clark\Desktop\Dad and me.jpg
[2010/08/30 14:02:28 | 000,169,710 | ---- | C] () -- C:\Users\Clark\Desktop\mom, me and dad.jpg
[2010/08/30 13:56:00 | 000,375,744 | ---- | C] () -- C:\Users\Clark\Desktop\davis me and elijah.jpg
[2010/08/14 23:21:23 | 000,065,041 | ---- | C] () -- C:\Users\Clark\Desktop\CarinsID.pdf
[2010/07/19 20:16:02 | 000,767,928 | ---- | C] () -- C:\Windows\BDTSupport.dll
[2010/07/04 01:09:07 | 000,767,952 | ---- | C] () -- C:\Windows\BDTSupport.dll.old
[2010/03/04 03:09:17 | 000,385,024 | ---- | C] () -- C:\Windows\SysWow64\lxcgcomx.dll
[2010/03/04 03:09:17 | 000,274,432 | ---- | C] () -- C:\Windows\SysWow64\lxcginst.dll
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll

========== Alternate Data Streams ==========

@Alternate Data Stream - 155 bytes -> C:\ProgramData\TEMP:DFC5A2B2
@Alternate Data Stream - 105 bytes -> C:\ProgramData\TEMP:430C6D84
@Alternate Data Stream - 103 bytes -> C:\ProgramData\TEMP:A8ADE5D8
< End of report >

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Re: AV Security Suite???

Post by Celina268 on 13th September 2010, 12:56 am

Also, as far as I can tell, there was no extras.txt If I find it I'll post it too. (There is one save in the OTL folder, but it's old, dated 7/6).

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Re: AV Security Suite???

Post by Belahzur on 13th September 2010, 8:48 pm

Hello.

Please run OTL.exe.

  • Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :OTL
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
    O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O4 - HKCU..\Run: [lfxhlynj] C:\Users\Clark\AppData\Local\sgufpraxw\hxbacdtuqiw.exe (Security Suites Corporation)
    O4 - HKCU..\Run: [ucuvtapx] C:\Users\Clark\AppData\Local\wgefpiaov\hhynlwouqiw.exe (Security Suites Corporation)
    O4 - HKCU..\Run: [wxclmkwa] C:\Users\Clark\AppData\Local\ltgepsnym\hxrfambuqiw.exe (Security Suites Corporation)
    [2010/09/12 12:01:07 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\ltgepsnym
    [2010/09/12 12:01:04 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\sgufpraxw
    [2010/09/12 12:01:02 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\wgefpiaov


  • Return to OTL, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.

  • Click the red Run Fix button.
  • A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTL.exe
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


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Re: AV Security Suite???

Post by Celina268 on 13th September 2010, 9:26 pm

========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll moved successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\lfxhlynj deleted successfully.
C:\Users\Clark\AppData\Local\sgufpraxw\hxbacdtuqiw.exe moved successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\ucuvtapx deleted successfully.
C:\Users\Clark\AppData\Local\wgefpiaov\hhynlwouqiw.exe moved successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\wxclmkwa deleted successfully.
C:\Users\Clark\AppData\Local\ltgepsnym\hxrfambuqiw.exe moved successfully.
C:\Users\Clark\AppData\Local\ltgepsnym folder moved successfully.
C:\Users\Clark\AppData\Local\sgufpraxw folder moved successfully.
C:\Users\Clark\AppData\Local\wgefpiaov folder moved successfully.

OTL by OldTimer - Version 3.2.7.1 log created on 09132010_162537

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Re: AV Security Suite???

Post by Belahzur on 13th September 2010, 9:39 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: AV Security Suite???

Post by Celina268 on 13th September 2010, 10:23 pm

Malwarebytes' Anti-Malware 1.46
[You must be registered and logged in to see this link.]

Database version: 4610

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

9/13/2010 5:19:30 PM
mbam-log-2010-09-13 (17-19-30).txt

Scan type: Quick scan
Objects scanned: 135805
Time elapsed: 2 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{2aa2fbf8-9c76-4e97-a226-25c5f4ab6358} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2aa2fbf8-9c76-4e97-a226-25c5f4ab6358} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\wnxmal (Rogue.SecuritySuite) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Clark\AppData\Local\Temp\google.exe (Rogue.SecuritySuite) -> Quarantined and deleted successfully.
C:\Windows\Temp\BAR331A.tmp\upgrade.exe (Adware.Dropper.Gen) -> Quarantined and deleted successfully.
C:\Users\Clark\AppData\Local\Temp\setupPin.exe (Adware.HotBar) -> Quarantined and deleted successfully.

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Re: AV Security Suite???

Post by Celina268 on 16th September 2010, 5:10 am

Bump

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Re: AV Security Suite???

Post by Belahzur on 16th September 2010, 4:56 pm

Hello.
Do you have the Extras.txt log from the OTL?


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Re: AV Security Suite???

Post by Celina268 on 17th September 2010, 5:31 am

Nope. There wasn't one. I even ran OTL twice. I can try again in normal mode if you like. Just let me know.

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Re: AV Security Suite???

Post by Belahzur on 17th September 2010, 1:18 pm

Hello.
No, we can get it this way.

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.


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Re: AV Security Suite???

Post by Celina268 on 17th September 2010, 2:12 pm

µTorrent
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3
Advertising Center
Apple Application Support
Apple Software Update
Ask Toolbar
Bejeweled Twist
Browser Defender 3.0.0.11
Compatibility Pack for the 2007 Office system
eBay Worldwide
eMachines Games
eMachines Recovery Management
eMachines Registration
eMachines ScreenSaver
eMachines Updater
File Extension Finder
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
HiJackThis
Identity Card
Java(TM) 6 Update 18
Junk Mail filter update
Lexmark 2300 Series
Malwarebytes' Anti-Malware
Microsoft Choice Guard
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Norton Internet Security
Norton Online Backup
NVIDIA ForceWare Network Access Manager
QuickTime
Realtek High Definition Audio Driver
Security Update for 2007 Microsoft Office System (KB2277947)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2251419)
Spyware Doctor 7.0
The Price Is Right 1.1.0
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Welcome Center
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer


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Re: AV Security Suite???

Post by Belahzur on 17th September 2010, 2:35 pm

Thanks.

Before we do some updates now, just 1 last scan to do.

Run ESET Online Scan
Please do an online scan with [You must be registered and logged in to see this link.]. Please use Internet Explorer as it uses ActiveX.

  • Check (tick) this box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • When prompted to run ActiveX. click Yes.
  • You will be asked to install an ActiveX. Click Install.
  • Once installed, the scanner will be initialized.
  • After the scanner is initialized, click Start.
  • Check (tick) Remove found threats box.
  • Check (tick) Scan unwanted applications.
  • Click on Scan.
  • It will start scanning. Please be patient.
  • Once the scan is done, the log will be saved here: C:\Program Files\esetonlinescanner\log.txt.


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Re: AV Security Suite???

Post by Celina268 on 17th September 2010, 5:50 pm

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK

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Re: AV Security Suite???

Post by Belahzur on 17th September 2010, 6:10 pm

Hello.

I see that you are running µTorrent.
P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe.
The removal of these programs is optional, but highly recommended.

  • Click Start >> Control Panel.
  • Under the Programs click Uninstall a Program
  • Highlight the following programs:

    µTorrent
    Adobe Reader 9.3
    Ask Toolbar
    Java(TM) 6 Update 18

  • Click on the Uninstall/Change button at the top.

Updating Java:

  • Download the latest version of [You must be registered and logged in to see this link.].
  • Click the "Download JRE" button to the right.
  • In the Window that opens, select your platform, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on jre-6u21-windows-i586.exe that you downloaded to install the newest version.
Then download and install [You must be registered and logged in to see this link.]

How is the machine running now?


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Re: AV Security Suite???

Post by Celina268 on 17th September 2010, 6:33 pm

It seems to be running ok now. Smile Thank you!

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