Removal of Security Tool. Help please?

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Removal of Security Tool. Help please?

Post by ominslob on Sun 05 Sep 2010, 6:29 pm

I have this awful Security Tool fake spyware thing on my computer, and I can't even use Norton disk as it is not recognised. Any clues please?

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Re: Removal of Security Tool. Help please?

Post by Belahzur on Mon 06 Sep 2010, 8:25 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: Removal of Security Tool. Help please?

Post by ominslob on Mon 06 Sep 2010, 5:36 pm

Thanks so much. Will give it a go.

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Re: Removal of Security Tool. Help please?

Post by Belahzur on Mon 06 Sep 2010, 7:49 pm

Awaiting logs.


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Re: Removal of Security Tool. Help please?

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