Help

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Help

Post by kushy55 on Sun 05 Sep 2010, 6:05 am

I am posting this on my laptop as my desktop computer is messed up. Problem seemed to start with a fake virus program . Then we kept seeing pop-ups for porn.com. Now the computer will not log on to the internet at all. Previously running malwarebytes got rid of the problem- it then reappeared. Now running virus program or Malwearbytes comes up with nothing. Any suggestion to solve this other than wiping hard drive clean would be appreciated.

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Re: Help

Post by Belahzur on Sun 05 Sep 2010, 10:24 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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re help

Post by kushy55 on Sun 05 Sep 2010, 11:36 am

I can not download anything because I can not connect to the internet. it says Windows can not connect to internet using HTTP,HTTPS,or [You must be registered and logged in to see this link.] This is probaly caused by firewall settings. Check port80,443, and 21. I do not know how to check this. My virus program will not update either. I was able to somehow update Malwearbytes and it found 7 things and eliminated them but still won't connect to the internet. I am using my laptop right now. Problem is on my desktop computer.

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Re: Help

Post by Belahzur on Mon 06 Sep 2010, 7:38 am

Try this.

Remove the Proxy setting in Internet Explorer and/or in FireFox.

    In Internet Explorer
  1. Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.

    In Firefox
  1. Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"
  2. Click the apply button and restart that computer in normal mode.


Can you download OTL now?


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Re: Help

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