Security Tool Removal

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Security Tool Removal

Post by Rosanna on Sun 05 Sep 2010, 5:48 am

I followed your instructions to try and remove the Security Tool. It did not work. Anything else I can try?

Thanks!

Rosanna

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Re: Security Tool Removal

Post by Belahzur on Sun 05 Sep 2010, 10:24 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Security Tool Removal

Post by Rosanna on Sun 05 Sep 2010, 9:28 pm

That did it! Thanks, Belhazur!

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Re: Security Tool Removal

Post by Belahzur on Mon 06 Sep 2010, 8:13 am

Huh? OTL is just a scanner, I haven't done anything yet.

Please post both logs.


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Re: Security Tool Removal

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