BSOD help nv4_disp

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BSOD help nv4_disp

Post by ranger_ric on 3rd September 2010, 2:48 pm

Here is what the BSOD says when it crashes.

The Device driver got stuck in an infinite loop. This usually indicates a problem with the device itself or with the device driver programming the hardware incorrectly.
*** STOP: 0X000000 (0X88FD8238, 0X894C4470, 0XBA4EBCBC, 0X00000001)

nv4_disp
Beginning dump of physical memory
Physical memory dump complete
Contact your system admin.........yada yada yada

can anyone help???

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Re: BSOD help nv4_disp

Post by kevinf80 on 4th September 2010, 6:26 pm

Please download this program Blue Screen Viewer and unzip "Bluescreen View.exe" to your desktop.
Next, Right click on "My Computer" and select "Properties" select "Advanced Tab." From the "Start up and Recovery" section select "settings" make sure the default folder is "%SystemRoot%\Minidump".
Go back to your desktop and double click on Bluescreen Viewer to run it, if there is any info available the program will grab the most recent. Choose save from the Toolbar and copy paste to your next reply. If there is no information available try and re-create the BSOD and try again with the tool to collect the information.

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Re: BSOD help nv4_disp

Post by ranger_ric on 7th September 2010, 6:40 pm

==================================================
Dump File : Mini090710-01.dmp
Crash Time : 9/7/2010 11:50:29 AM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x88c7d5e0
Parameter 2 : 0x8a5f8a58
Parameter 3 : 0xb84e7cbc
Parameter 4 : 0x00000001
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+c1fd2
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6003 (xpsp_sp3_gdr.100623-1635)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini090710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

I did have to reinstall the nvidia driver to get the computer to reboot without the split double screen. So let me know if I need to redo this file later after a crash.
Usually after a crash the computer will reboot but will have a double "split" screen. Do i need to gather this file while it is operating in the double screen?

Thanks

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Re: BSOD help nv4_disp

Post by kevinf80 on 8th September 2010, 9:30 pm

Your log from Bluescreenviewer does not give us a definite answer, when the log includes "Caused By Driver : win32k.sys" there are so many variables it is not easy to suggest a solution.
Obviously updating the graphics driver is the first thing to try, if the problem continues run chkdsk /r and/or test your ram with memtest86.
Are there any common factors, does it happen after using the comp for an extended period, possibly overheating? Try re-seating the card, clean out the dust bunnies.
Apologies I cant be more precise...

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