unknown problems help please

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unknown problems help please

Post by nfoster on Tue 31 Aug 2010, 2:20 am

dont know if it was a installer for adobe flash 11 or for activex 11 plugin but now i cant connect to any wireless network and it has disabled themes and the service will not turn back on and i am stuck looking at windows classic start menu and taskbar and all the windows. i dont know if there is a redirect yet cause i have no internet. i suspect a virus because i can not run malawarebytes at all i finally got symantic to run a scan and so far its discovered 6 problems. i am still doing the scanning now so i dont know if that has fixed or not. please help

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Re: unknown problems help please

Post by nfoster on Tue 31 Aug 2010, 6:06 am

think i got it down to all the services are disabled and i cant restart them

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Re: unknown problems help please

Post by Belahzur on Wed 01 Sep 2010, 11:39 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: unknown problems help please

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