Security Tool

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Security Tool

Post by billstevens61 on 24th August 2010, 6:31 am

My computer is infected with Security Tool malware. I have downloaded Malwarebyte's AntiMalware software but when I run setup I get an error message 'MBAM_ERROR_UPDATING (12007,0,WINHTTPSENDREQUEST).

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Re: Security Tool

Post by Dr Jay on 25th August 2010, 9:39 am

Sorry for the delay, we are busy here on the boards. If you are still having issues, please do the following:

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].
Alternate link: [You must be registered and logged in to see this link.].
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If you are prompted to restart, please allow it to restart your computer. Failure to do this, will cause the infection to still be active on the computer.
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • The log can also be found at C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Copy and paste the entire report in your next reply.


Dr. Jay (DJ)


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Re: Security Tool

Post by billstevens61 on 26th August 2010, 6:10 am

I am unable to run the setup program. I get the error message listed in my original post. I have downloaded it three or four times now, with the same result.

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Re: Security Tool

Post by Dr Jay on 26th August 2010, 8:05 pm

Note: the following tool is to only be used under the guidance of a malware helper. In the event you already have the tool, please delete the old copy and download a new copy.

Please download ComboFix from [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.] (Click the green button on the page to download it).


Rename ComboFix.exe to combo-fix.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found [You must be registered and logged in to see this link.]
  • Click Start then copy paste the following command into the search box & hit enter: "%userprofile%\desktop\combo-fix.exe" /killall
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. This will not install in Vista, so it will just continue scanning, and skip the console install.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.


Dr. Jay (DJ)


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