Clock changes to 24 hour mode upon reboot, among other things.

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Re: Clock changes to 24 hour mode upon reboot, among other things.

Post by Dr Jay on Mon Sep 20, 2010 9:13 am

Please download ComboFix from [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.] (Click the green button on the page to download it).

Rename ComboFix.exe to combo-fix.exe before you save it to your Desktop
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Open notepad and copy/paste the text in the quotebox below into it:
    killall::

    fcopy::
    C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\amd64_cdrom.inf_31bf3856ad364e35_6.0.6002.18005_none_bdb370725946a6cc\cdrom.sys | C:\Windows\System32\drivers\cdrom.sys

    Reboot::
  • Save this as CFScript.txt, in the same location as ComboFix.exe



  • Referring to the picture above, drag CFScript into ComboFix.exe
  • When finished, it shall produce a log for you at C:\ComboFix.txt
  • Please post the contents of the log in your next reply.




NOTE:
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console


Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


  • Click on Yes, to continue scanning for malware.


Dr. Jay (DJ)


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Re: Clock changes to 24 hour mode upon reboot, among other things.

Post by KKittelman on Thu Sep 23, 2010 4:26 am

I received a 'Error - Win32 only' message. 'OS incompatable'.
My system is 64 bit.

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Re: Clock changes to 24 hour mode upon reboot, among other things.

Post by Dr Jay on Thu Sep 23, 2010 9:12 pm

Let's try this way real quick...

Please download [You must be registered and logged in to see this link.] and save it to your Desktop. Do NOT perform a scan yet

  • Double-click on drweb-cureit.exe to start the program.
    An Express Scan of your PC notice will appear.
  • Under Start the Express Scan Now, Click OK to start the scan.
    This is a short scan that will scan the files currently running in memory.
    If something is found, click the Yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the Scan tab and UNcheck Heuristic analysis
  • Back at the main window, click Custom Scan, then Select drives (a red dot will show which drives have been chosen).
  • Then click the Start/Stop Scanning button (green arrow on the right, and the scan will start.
  • When finished, a message will be displayed at the bottom advising if any viruses were found.
  • Click Yes to all if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can see the icon next to the files found.
    If so, click it, then click the next icon right below and select Move incurable.
    (This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
  • Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
  • Save the DrWeb.csv report to your Desktop.
  • Exit Dr.Web Cureit when you have finished.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)


Dr. Jay (DJ)


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