Virus help

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Virus help

Post by mark18818 on Sun Aug 15, 2010 10:08 pm

Hey I have the win32/nugel.e and Bankerfox.A virus on my lap top with an operating sytem of vista. My webroot sprware is not getting rid of the problem and nothing seems to be working correctly. I am unable to access the internet also from my lap top and so have disconnected it from my server to avoid any further problems. Can you give me some directions for removing this thing. I am no expert by the way and am not real savy on the computer.
Thanks
Mark

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Re: Virus help

Post by mark18818 on Sun Aug 15, 2010 10:12 pm

Oh I should have mentioned I have foxfire on my lap top and I can get internet connection through there or I can download whatever on my pc if I should need to. sorry should have told you that.
mark

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Re: Virus help

Post by mark18818 on Sun Aug 15, 2010 11:10 pm

Hey I solved the problem with the MalwareBytes software. All seems to be working.

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