Hearing advertisements when no browser window is open

Page 1 of 2 1, 2  Next

View previous topic View next topic Go down

Hearing advertisements when no browser window is open

Post by liljanjann on Sat 17 Jul 2010, 8:22 pm

Hi, I've been hearing advertisements when no pop-up or browser windows are open. I'm pretty sure my computer is infected with something that is causing this to happen. I've run several anti-virus programs, including Norton Security Suite, Spybot Search & Destroy, and Malwarebytes, which have each detected and fixed several issues. However, I'm still hearing sounds from the advertisements every few minutes. Please let me know how I can fix this! Your help is greatly appreciated!

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Sun 18 Jul 2010, 2:08 pm

Hello, and welcome to GeekPolice.

Please note the following information about the malware forum:
  • Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer.
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  • If you have already asked for help somewhere, please post the link to the topic you were helped.
  • We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:

    Reply to this topic with the word BUMP, or
    see [You must be registered and logged in to see this link.].

  • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.





Download Bootkit Remover to your Desktop.

  • You then need to extract the remover.exe file from the RAR using a program capable of extracing RAR compressed files. If you don't have an extraction program, you can use 7-Zip: [You must be registered and logged in to see this link.]
  • After extracing remover.exe to your Desktop, double-click on remover.exe to run the program (Vista/7 users,right click on remover.exe and click Run As Administrator.
  • It will show a Black screen with some data on it.
  • Right click on the screen and click Select All.
  • Press CTRL C
  • Open a Notepad and press CTRL V
  • Post the output back here.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Mon 19 Jul 2010, 4:44 am

Thank you for your prompt reply. Here is the output from Bootkit Remover:

Bootkit Remover version 1.0.0.1
(c) 2009 eSage Lab
[You must be registered and logged in to see this link.]

\\.\C: -> \\.\PhysicalDrive0
MD5: d4b876239615e81ab805b6a9431ee920
\\.\D: -> \\.\PhysicalDrive0

Size Device Name MBR Status
--------------------------------------------
232 GB \\.\PhysicalDrive0 Unknown boot code

Unknown boot code has been found on some of your physical disks.
To inspect the boot code manually, dump the master boot sector:
remover.exe dump [output_file]
To disinfect the master boot sector, use the following command:
remover.exe fix


Press any key to quit...

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Mon 19 Jul 2010, 5:55 am

Go to Start > Run and enter in the following and hit OK:

"%userprofile%\Desktop\remover.exe" fix \.\PhysicalDrive0


Then, re-run remover.exe and post a new log in your next reply.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Mon 19 Jul 2010, 12:20 pm

After I entered "%userprofile%\Desktop\remover.exe" fix \.\PhysicalDrive0, a window appeared asking me to allow immediate reboot after disinfection, and I clicked "yes." A black screen (remover.exe) appeared with the following data:

Bootkit Remover version 1.0.0.1
(c) 2009 eSage Lab
[You must be registered and logged in to see this link.]

CreateFile() ERROR 2
ERROR: Can't open physical disk device.

Press any key to quit...


Afterwards, my computer did not reboot itself, even though I thought it was supposed to. I'm not sure if I did anything wrong, or if that error message was supposed to show up, but I still re-ran remover.exe and received the following log, which looks exactly the same as the log I had posted previously:

Bootkit Remover version 1.0.0.1
(c) 2009 eSage Lab
[You must be registered and logged in to see this link.]

\\.\C: -> \\.\PhysicalDrive0
MD5: d4b876239615e81ab805b6a9431ee920
\\.\D: -> \\.\PhysicalDrive0

Size Device Name MBR Status
--------------------------------------------
232 GB \\.\PhysicalDrive0 Unknown boot code

Unknown boot code has been found on some of your physical disks.
To inspect the boot code manually, dump the master boot sector:
remover.exe dump [output_file]
To disinfect the master boot sector, use the following command:
remover.exe fix


Press any key to quit...

Please let me know what I need to do next. Thanks so much!

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Mon 19 Jul 2010, 4:29 pm

Try this command in the run box instead:

"%userprofile%\Desktop\remover.exe" fix


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Mon 19 Jul 2010, 6:26 pm

After entering that command in the run box, a black screen appeared with this data:

Bootkit Remover version 1.0.0.1
(c) 2009 eSage Lab
[You must be registered and logged in to see this link.]

USSAGE:
remover.exe fix

Press any key to quit...


Afterward, I ran remover.exe and here is the log from that:

Bootkit Remover version 1.0.0.1
(c) 2009 eSage Lab
[You must be registered and logged in to see this link.]

\\.\C: -> \\.\PhysicalDrive0
MD5: d4b876239615e81ab805b6a9431ee920
\\.\D: -> \\.\PhysicalDrive0

Size Device Name MBR Status
--------------------------------------------
232 GB \\.\PhysicalDrive0 Unknown boot code

Unknown boot code has been found on some of your physical disks.
To inspect the boot code manually, dump the master boot sector:
remover.exe dump [output_file]
To disinfect the master boot sector, use the following command:
remover.exe fix


Press any key to quit...

This log seems to be the same as previous ones. Please let me know what I should do next. Thanks!

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Tue 20 Jul 2010, 5:52 am

Let's try this.

Please open Notepad and enter in the following:
@ECHO OFF
START remover.exe fix \\.\PhysicalDrive0
EXIT
Then, click File > Save as...
Save as remove.bat to the same location as remover.exe.
Choose Save as type... All Files.
Click Save.

Then, exit Notepad.

Double-click on remove.bat.

Allow it to go in to its process.

Once finished, please re-run Remover.exe and post a new log.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Tue 20 Jul 2010, 11:16 am

After opening remove.bat, I received the following log:


Bootkit Remover version 1.0.0.1
(c) 2009 eSage Lab
[You must be registered and logged in to see this link.]

Restoring boot code at \\.\PhysicalDrive0...
ERROR: No standard boot code found for your OS.
You can restore boot code only for Windows XP, Server 2003, Vista, Server 2008 and Windows 7

Press any key to quit...


Then, re-ran remover.exe and received the same log as previous ones:

Bootkit Remover version 1.0.0.1
(c) 2009 eSage Lab
[You must be registered and logged in to see this link.]

\\.\C: -> \\.\PhysicalDrive0
MD5: d4b876239615e81ab805b6a9431ee920
\\.\D: -> \\.\PhysicalDrive0

Size Device Name MBR Status
--------------------------------------------
232 GB \\.\PhysicalDrive0 Unknown boot code

Unknown boot code has been found on some of your physical disks.
To inspect the boot code manually, dump the master boot sector:
remover.exe dump [output_file]
To disinfect the master boot sector, use the following command:
remover.exe fix


Press any key to quit...


Thanks for your continuous help. What should I do next?

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Tue 20 Jul 2010, 3:06 pm

Oh that is not so good.

Please download Stealth MBR Rootkit Detector by GMER from GMER.net, and save to your Desktop.
  • Double-click mbr.exe to start the program.
  • When done scanning, it will save a log on the Desktop called mbr.log.
  • Please post the contents of that log in your next reply.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Tue 20 Jul 2010, 3:40 pm

Here are the contents of mbr.log:

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, [You must be registered and logged in to see this link.]

device: opened successfully
user: error reading MBR
kernel: MBR read successfully

I'm guessing another error occurred? What should I do next? Thanks!

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Tue 20 Jul 2010, 3:54 pm

Please open Command Prompt (Start > Run and type CMD and press OK [Vista/7: Start search: CMD and press enter])
Enter the following in to the black box, pressing enter after each line:

Code:
mbr -f

exit

Post a log (MBR.log).


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Tue 20 Jul 2010, 4:10 pm

I'm not sure if I'm following the directions properly or typing the code into the black box correctly. After entering "mbr -f", I received this message:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Janet>mbr -f
'mbr' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Janet>

Then, I entered "exit" and created the following mbr.log:

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, [You must be registered and logged in to see this link.]

device: opened successfully
user: error reading MBR
kernel: MBR read successfully

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Tue 20 Jul 2010, 4:13 pm

Make sure MBR.exe is on your Desktop, then do this:

In Command Prompt, type these, pressing enter after each line:

cd C:\Users\Janet\desktop
mbr.exe -f
exit



It should launch a log afterward.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Tue 20 Jul 2010, 4:20 pm

The same log launches after I type in Command Prompt:

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, [You must be registered and logged in to see this link.]

device: opened successfully
user: error reading MBR
kernel: MBR read successfully

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Wed 21 Jul 2010, 5:51 am

My bad. Obviously this infection does not want to cooperate in removal. Let's work on any other infections, then we will try to remove it again.

Please visit this webpage for a tutorial on downloading and running ComboFix:

[You must be registered and logged in to see this link.]

See the area: Using ComboFix, and when done, post the log back here.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Wed 21 Jul 2010, 11:49 am

Although I tried to disable all antivirus, antispyware, and firewall programs prior to running ComboFix, it kept on telling me that several of them were still enabled, including AVG Free and Norton Security Suite. I was not even aware I had AVG installed and could not figure out how to remove or disable it. Nor could I figure out how to completely disable Norton. Anyway, I continued running ComboFix and here is the log:

ComboFix 10-07-20.01 - Janet 07/20/2010 19:18:08.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3581.2540 [GMT -5:00]
Running from: c:\users\Janet\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Norton Security Suite *enabled* (Updated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *disabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\%appdata%
c:\windows\xpsp1hfm.log
c:\windows\system32\%appdata%\Microsoft\Windows\IETldCache\index.dat . . . . failed to delete

.
((((((((((((((((((((((((( Files Created from 2010-06-21 to 2010-07-21 )))))))))))))))))))))))))))))))
.

2010-07-16 12:49 . 2010-05-21 19:14 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-06-24 09:20 . 2010-06-24 09:20 -------- d-----w- c:\users\Janet\AppData\Local\Microsoft Games
2010-06-24 08:00 . 2009-11-08 15:55 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2010-06-24 08:00 . 2009-11-08 15:55 49472 ----a-w- c:\windows\system32\netfxperf.dll
2010-06-24 08:00 . 2009-11-08 15:55 297808 ----a-w- c:\windows\system32\mscoree.dll
2010-06-24 08:00 . 2009-11-08 15:55 295264 ----a-w- c:\windows\system32\PresentationHost.exe
2010-06-24 08:00 . 2009-11-08 15:55 1130824 ----a-w- c:\windows\system32\dfshim.dll
2010-06-23 03:11 . 2010-04-16 16:43 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-06-23 03:11 . 2010-04-16 14:39 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-21 00:28 . 2008-01-05 05:12 12 ----a-w- c:\windows\bthservsdp.dat
2010-07-19 02:26 . 2010-02-19 03:17 191705 ----a-w- c:\users\Janet\AppData\Roaming\nvModes.dat
2010-07-18 19:47 . 2010-02-20 08:43 -------- d-----w- c:\program files\Dl_cats
2010-07-17 08:30 . 2010-02-19 03:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-14 23:46 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-07-14 23:43 . 2010-02-20 06:34 -------- d-----w- c:\programdata\Microsoft Help
2010-07-03 20:01 . 2010-03-24 02:40 -------- d-----w- c:\users\Janet\AppData\Roaming\BitComet
2010-07-01 18:52 . 2010-07-07 07:58 1496064 ----a-w- c:\users\Janet\AppData\Roaming\Mozilla\Firefox\Profiles\7jlfh7ek.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
2010-07-01 18:51 . 2010-07-07 07:58 43008 ----a-w- c:\users\Janet\AppData\Roaming\Mozilla\Firefox\Profiles\7jlfh7ek.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll
2010-07-01 18:51 . 2010-07-07 07:58 338944 ----a-w- c:\users\Janet\AppData\Roaming\Mozilla\Firefox\Profiles\7jlfh7ek.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll
2010-07-01 18:51 . 2010-07-07 07:58 346112 ----a-w- c:\users\Janet\AppData\Roaming\Mozilla\Firefox\Profiles\7jlfh7ek.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll
2010-06-30 12:16 . 2010-03-17 01:13 680 ----a-w- c:\users\Janet\AppData\Local\d3d9caps.dat
2010-06-26 08:01 . 2010-02-20 06:39 -------- d-----w- c:\program files\Microsoft.NET
2010-06-07 23:30 . 2010-03-10 09:11 -------- d-----w- c:\program files\Microsoft Silverlight
2010-06-01 00:01 . 2010-02-20 06:28 -------- d-----w- c:\program files\BitComet
2010-05-26 17:06 . 2010-06-10 04:19 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-05-26 14:47 . 2010-06-10 04:19 289792 ----a-w- c:\windows\system32\atmfd.dll
2010-05-04 05:59 . 2010-06-10 04:19 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 05:55 . 2010-06-10 04:19 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-05-04 05:55 . 2010-06-10 04:19 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-05-04 04:31 . 2010-06-10 04:19 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-05-01 14:13 . 2010-06-10 04:19 2037248 ----a-w- c:\windows\system32\win32k.sys
2010-04-29 20:39 . 2010-02-19 03:49 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 20:39 . 2010-02-19 03:49 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-23 14:13 . 2010-05-25 23:51 2048 ----a-w- c:\windows\system32\tzres.dll
2008-01-05 05:30 . 2008-01-05 05:30 76 --sha-r- c:\windows\CT4CET.bin
2008-01-05 13:04 . 2008-01-05 12:51 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"FreeNote"="c:\program files\FreeNote\FreeNote.exe" [2009-02-10 1040384]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2007-09-24 159744]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-29 36864]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]
"FaxCenterServer"="c:\program files\Dell PC Fax\fm3032.exe" [2006-11-03 312200]
"dlcxmon.exe"="c:\program files\Dell Photo AIO Printer 926\dlcxmon.exe" [2007-01-12 292336]
"DLCXCATS"="c:\windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll" [2006-10-16 106496]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-09-25 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-09-25 8478720]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-09-25 81920]
"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2007-09-25 81920]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-07 405504]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-04-07 202256]

c:\users\Janet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Yahoo! Widgets.lnk - c:\program files\Yahoo!\Widgets\YahooWidgets.exe [2008-3-18 4742184]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-11-3 703280]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-1-5 50688]
McAfee Security Scan Plus.lnk.disabled [2010-2-20 1717]
QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2008-2-22 1193240]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickSet.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickSet.lnk
backup=c:\windows\pss\QuickSet.lnk.CommonStartup
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
2007-10-10 00:57 16384 ----a-w- c:\program files\Dell Support Center\gs_agent\custom\dsca.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECenter]
2007-05-25 06:03 17920 ----a-w- c:\dell\E-Center\EULALauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2006-10-03 17:35 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2006-10-03 17:37 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2007-09-25 08:40 8478720 ----a-w- c:\windows\System32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NVHotkey]
2007-09-25 08:40 81920 ----a-w- c:\windows\System32\nvhotkey.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
2007-09-25 08:40 81920 ----a-w- c:\windows\System32\nvmctray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvSvc]
2007-09-25 08:41 86016 ----a-w- c:\windows\System32\nvsvc.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2007-04-16 22:10 184320 ----a-w- c:\program files\Dell\MediaDirect\PCMService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2007-09-07 18:23 405504 ----a-w- c:\program files\Sigmatel\C-Major Audio\WDM\sttray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-19 07:38 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):75,75,d0,bc,ce,c4,ca,01

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SYMEFA.SYS [2010-02-20 310320]
S1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\Drivers\N360\0308000.029\BHDrvx86.sys [2010-02-20 259632]
S1 ccHP;Symantec Hash Provider;c:\windows\System32\Drivers\N360\0308000.029\ccHPx86.sys [2010-02-20 482432]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100719.001\IDSvix86.sys [2010-05-28 344112]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-08-29 73728]
S2 dlcx_device;dlcx_device;c:\windows\system32\dlcxcoms.exe [2006-10-11 532480]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\SITEAD~1\mcsacore.exe [2010-03-26 93320]
S2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe [2010-02-20 117640]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2007-05-21 179712]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-26 102448]
S3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS [2010-02-20 48688]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
IE: &D&ownload &with BitComet - c:\program files\BitComet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\BitComet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\BitComet\BitComet.exe/AddAllLink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
FF - ProfilePath - c:\users\Janet\AppData\Roaming\Mozilla\Firefox\Profiles\7jlfh7ek.default\
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - component: c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll
FF - component: c:\users\Janet\AppData\Roaming\Mozilla\Firefox\Profiles\7jlfh7ek.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npyaxmpb.dll
FF - plugin: c:\programdata\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-AdobeBridge - (no file)
HKLM-Run-MemoryCardManager - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2010-07-20 19:33
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCXCATS = rundll32 c:\windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"=""c:\program files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe" /s "N360" /m "c:\program files\Norton Security Suite\Engine\3.8.0.41\diMaster.dll" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,84,59,6f,87,e8,54,07,43,bc,c5,15,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,84,59,6f,87,e8,54,07,43,bc,c5,15,\

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(1764)
c:\progra~1\mcafee\SITEAD~1\saHook.dll
c:\program files\Norton Security Suite\Engine\3.8.0.41\buShell.dll
c:\windows\System32\netshell.dll
c:\windows\system32\btncopy.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\WLANExt.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\windows\system32\STacSV.exe
c:\windows\system32\DRIVERS\xaudio.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\DllHost.exe
c:\program files\Internet Explorer\iexplore.exe
c:\program files\Internet Explorer\iexplore.exe
c:\windows\servicing\TrustedInstaller.exe
c:\windows\system32\conime.exe
c:\windows\System32\rundll32.exe
c:\windows\System32\rundll32.exe
c:\windows\System32\rundll32.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\Internet Explorer\iexplore.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\program files\WIDCOMM\Bluetooth Software\BtStackServer.exe
c:\program files\Internet Explorer\iexplore.exe
.
**************************************************************************
.
Completion time: 2010-07-20 19:40:10 - machine was rebooted
ComboFix-quarantined-files.txt 2010-07-21 00:40

Pre-Run: 71,546,593,280 bytes free
Post-Run: 71,373,377,536 bytes free

- - End Of File - - C34D300890712D51CF9BC3F716D5DD32

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Wed 21 Jul 2010, 2:36 pm

Please download Malwarebytes Anti-Malware from Malwarebytes.org.
Alternate link: BleepingComputer.com.
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If you are prompted to restart, please allow it to restart your computer. Failure to do this, will cause the infection to still be active on the computer.
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • The log can also be found at C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Copy and paste the entire report in your next reply.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Wed 21 Jul 2010, 3:38 pm

Here is my MBAM log:

Malwarebytes' Anti-Malware 1.46
[You must be registered and logged in to see this link.]

Database version: 4334

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18928

7/20/2010 11:36:18 PM
mbam-log-2010-07-20 (23-36-18).txt

Scan type: Quick scan
Objects scanned: 131812
Time elapsed: 10 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Wed 21 Jul 2010, 4:42 pm

Please run a free online scan with the ESET Online Scanner
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Thu 22 Jul 2010, 12:25 am

Here is my log from the ESET scan:

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=4391fe0e3cc2d34b8f9468775e735226
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-07-21 07:42:19
# local_time=2010-07-21 02:42:19 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=1024 16777215 100 0 0 0 0 0
# compatibility_mode=3589 16777213 80 100 6399238 15502350 0 0
# compatibility_mode=5892 16776637 100 100 0 116300331 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=188486
# found=2
# cleaned=2
# scan_time=5335
C:\Users\Janet\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\12\66e88a8c-65258137 a variant of Win32/TrojanDownloader.Unruy.CA trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Users\Janet\Documents\Program Shortcuts & Installation\Foxy.1.9.7.TC.Setup.exe probably a variant of Win32/Agent trojan (deleted - quarantined) 00000000000000000000000000000000 C

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Thu 22 Jul 2010, 5:39 am

Hear anymore advertisements?


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Thu 22 Jul 2010, 1:23 pm

As of now, I haven't heard any advertisements for awhile, though I will let you know if they occur again. However, I did receive an error message stating that "Internet Explorer stopped working and was closed. A problem caused the application to stop working correctly. Windows will notify you if a solution is available." There was also a message about Internet Explorer being shut off by Data Execution Prevention (DEP). I did not have Internet Explorer open at the time of these messages, since I only use Mozilla Firefox as my browser.

When opening the Task Manager, I've also noticed several processes named "iexpore.exe" running. Again, I do not have Internet Explorer open. What can I do to fix these issues? Thanks!

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by liljanjann on Thu 22 Jul 2010, 3:23 pm

I'm hearing advertisements again. Any ideas what we can try next? Thanks for your help!

liljanjann

Newbie Surfer
Newbie Surfer

Posts : 32
Joined : 2008-12-07
Operating System : Windows Vista

View user profile

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by DragonMaster Jay on Thu 22 Jul 2010, 6:20 pm

Download MBRCheck to your desktop.
  • Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
  • It will show a black screen with some data on it.
  • A report called MBRcheckxxxx.txt will be on your desktop
  • Open this report and post its content in your next reply.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Hearing advertisements when no browser window is open

Post by Sponsored content Today at 4:32 pm


Sponsored content


Back to top Go down

Page 1 of 2 1, 2  Next

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum