scanner prob

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Solved scanner prob

Post by TeReX on Wed Mar 05, 2008 10:00 am

I have a HP 3400c scanner, which now appears not to be compatible with Windows XP. I can load the software but it says ‘Scanner not found’.

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Solved Re: scanner prob

Post by Doctor Inferno on Wed Mar 05, 2008 10:03 am

The ScanJet 3400c is compatible but you need the right drivers; you may need to install the Windows 2000 drivers then upgrade to the Windows XP drivers. The HP website has a section devoted to this scanner at www.hp.com/ cposupport/prodhome/hp scanjet320506.html. It has links for downloading the drivers from www.hp.com/cgi-bin/ cposupport/swindex.pl?p= hpscanjet320506&l=en&c= MicrosoftWindowsXP. If you own the 3400cse or 3400cxi you’ll have to contact HP and ask for the drivers. There’s also a great page on troubleshooting initialisation errors.


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Solved Re: scanner prob

Post by TeReX on Wed Mar 05, 2008 10:04 am

wow! so fast reply again. thankyou for your help once agin... prob is solved now

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Solved Re: scanner prob

Post by Doctor Inferno on Thu Mar 06, 2008 12:29 pm

Glad I could help.


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