alggui.exe, AV Security Suite

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alggui.exe, AV Security Suite

Post by bobbysgirl on Sun Jul 04, 2010 12:05 am

Hello, I am ready to throw my PC out the window. I have been trying to get rid of this for 2 days. I don't even know what message is true and which one is not that pops up!!!! Can someone, who is familiar with this type of virus/infection/or whatever it is, please, PLEASE help me?

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Re: alggui.exe, AV Security Suite

Post by chiaz on Sun Jul 04, 2010 5:42 am

Hi bobbysgirl,

Welcome! A few things before we start....
1. Please Read All Instructions Carefully.
2. If you don't understand something, stop and ask! Don't keep going on.
3. Please do not run any other tools or scans whilst I am helping you.
4. If you have to go away for an extended period of time, let me know.
5. Please continue to respond until I give you the "All Clear".
(Just because you can't see a problem doesn't mean it isn't there)


Download [You must be registered and logged in to see this link.] to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


=======================

Next download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.
  • Close all windows and double click OTL.exe.
  • Click Run Scan and let the program run uninterrupted.
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.

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Re: alggui.exe, AV Security Suite

Post by bobbysgirl on Sun Jul 04, 2010 7:21 pm

Okay.

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