Cannot connect to network

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Cannot connect to network

Post by mattferd on 30th June 2010, 8:09 pm

Hi,
Recently I reformatted my computer and everything seems fine except, I cannot connect to the internet. My computer tells me I need to install drivers for a internet device but I dont believe I have one... I have rebooted my modem and my router and I cant think of anything else to try. I know its not the ethernet cable because before I reformatted my computer, my internet was perfect. I dont know if this is a virus problem but I need help and I didn't get any help from the internet section of the forums. Can you help me please?

Thanks,
Matt

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Re: Cannot connect to network

Post by Crush on 30th June 2010, 8:27 pm

hi mattferd,

Have you installed the drivers for your network card?

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Re: Cannot connect to network

Post by mattferd on 30th June 2010, 8:29 pm

Is there a specific way I can find out which network card I have or what driver I need to download for the network card?

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Re: Cannot connect to network

Post by Crush on 30th June 2010, 8:31 pm

hi mattferd,

Please go Start>Run type devmgmt.msc under Network adaptors please let me know what's listed there

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Re: Cannot connect to network

Post by mattferd on 30th June 2010, 8:42 pm

Okay theres nothing that says network adaptors but there is one for other devices and under that there is one called Ethernet controller? When I double click on it, it says there is no driver installed for it.

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Re: Cannot connect to network

Post by Crush on 30th June 2010, 8:46 pm

That is it Smile. Is this a store bought PC or a self built machine? If it is store bought do you have the cd's that came with the machine?

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Re: Cannot connect to network

Post by mattferd on 30th June 2010, 8:50 pm

No, this is a self built machine.

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Re: Cannot connect to network

Post by Crush on 30th June 2010, 8:53 pm

Ok. Let's see what happens with these:

try belarc advisor: http://www.belarc.com/free_download.html

and here for drivers: http://www.network-drivers.com/

I'm heading out soon so I'll be back online later


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Re: Cannot connect to network

Post by mattferd on 1st July 2010, 4:15 am

Hi, I tried belarc advisor but it didn't give me any information about what company I should use. I have a Linksys router and a AMD Athlon 3200+ processor (I think thats what its called). Does that mean I should use linksys, AMD or some other company? I tried most of them but they were wireless drivers and I use a Ethernet cable sooo it didn't work out.

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Re: Cannot connect to network

Post by Crush on 1st July 2010, 4:22 am

The issue is with your network card. Those are the drivers you will need

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Re: Cannot connect to network

Post by mattferd on 1st July 2010, 4:38 am

Hi,
I understand I need drivers for my network card, but on the belarc advisor scan result under Network Drives it says: None detected.
As well, under the communications tab it says none available and my mac address as 00.0000......etc. What should I do to find out what my network card is. And is it supposed to be displayed in that scan? If not can you please direct me to a link for something of the sort?
Thanks,
Matthew

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Re: Cannot connect to network

Post by Crush on 1st July 2010, 4:39 am

hi matt,

i'm going to ask another staff member to look in on this.

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Re: Cannot connect to network

Post by mattferd on 1st July 2010, 4:41 am

Okay, thanks Chris.

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Re: Cannot connect to network

Post by Crush on 1st July 2010, 4:49 pm

Hi matt,

can you please try astra32 from this link to see what NIC you have?

http://www.astra32.com/download.htm

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Re: Cannot connect to network

Post by mattferd on 2nd July 2010, 6:35 pm

Sorry it took me a while to respond yesturday was canada and I had plans. Okay I have a problem now. Everytime I try to start up my PC I get a error saying:
Windows could not start because the following file is missing or corrupt
\windows\system32\config\system

I tried using my windows xp disk to use the repair but it brought me to the recovery console. When i did CHKDSK it didn't fix anything, it only told me that there was a problem. Sorry but I'm stuck how can i get my computer to boot?
Thanks,
Matt

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Re: Cannot connect to network

Post by Crush on 2nd July 2010, 6:46 pm


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Re: Cannot connect to network

Post by mattferd on 2nd July 2010, 8:19 pm

I cant perform a repair install because like it says in warning #2, it doesnt show the R to repair option. Should I do a clean install? I dont have anything important on my PC anyway. And if I do a clean install, will this fix the driver problem I seem to be struggling with?
Also, I wont be here for the next 5 days or so because im going on vacation. But I will be here most of today.

Thanks,
Matt

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Re: Cannot connect to network

Post by Crush on 4th July 2010, 4:35 pm

You could do a clean install but that would require you install all the drivers again. Worth a shot though.

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Re: Cannot connect to network

Post by mattferd on 9th July 2010, 5:25 pm

Hi chris,
I just got back today and whenever I try to boot up my PC it tells me there was a disk read error. I went to do a clean install, and it tells me that there is a problem with my hard drive. Could this possibly mean my hardrive is garbage and I should go get a new one?
Thanks,
Matt

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Re: Cannot connect to network

Post by Crush on 13th July 2010, 3:04 am

Hi Matt,

Sounds like it, yes.

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