Windows Explorer has stopped working.

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Re: Windows Explorer has stopped working.

Post by Belahzur on 10th July 2010, 6:46 pm

Possibly.

Run ESET Online Scan
Please do an online scan with [You must be registered and logged in to see this link.]. Please use Internet Explorer as it uses ActiveX.

  • Check (tick) this box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • When prompted to run ActiveX. click Yes.
  • You will be asked to install an ActiveX. Click Install.
  • Once installed, the scanner will be initialized.
  • After the scanner is initialized, click Start.
  • Check (tick) Remove found threats box.
  • Check (tick) Scan unwanted applications.
  • Click on Scan.
  • It will start scanning. Please be patient.
  • Once the scan is done, the log will be saved here: C:\Program Files\esetonlinescanner\log.txt.


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Re: Windows Explorer has stopped working.

Post by jakes93 on 10th July 2010, 7:59 pm

when doing the scannow, it gets to 96 percent and then comes up with the message "Windows resource protection could not perform the requested operation" and it doesn't recognise the other command, this is the ESET log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK

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Re: Windows Explorer has stopped working.

Post by Belahzur on 11th July 2010, 9:07 pm

Hello.

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan.

Post the new log when done.


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Re: Windows Explorer has stopped working.

Post by jakes93 on 11th July 2010, 10:16 pm

Malwarebytes' Anti-Malware 1.46
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Database version: 4304

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

11/07/2010 23:16:17
mbam-log-2010-07-11 (23-16-17).txt

Scan type: Quick scan
Objects scanned: 128334
Time elapsed: 4 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: Windows Explorer has stopped working.

Post by jakes93 on 12th July 2010, 11:20 pm

Any Ideas?

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Re: Windows Explorer has stopped working.

Post by Belahzur on 12th July 2010, 11:33 pm

As far as I can see, it's not malware related.

You could try opening a topic in the operating systems forum, see if any other techs have any ideas.

On a related note, please uninstall Frostwire, P2P is dangerous.


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Re: Windows Explorer has stopped working.

Post by jakes93 on 13th July 2010, 5:30 pm

Thanks for all your help, not many would have persisted with this for this long.

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