I have the exact same issue as HELP CANT DO ANYTHING AT ALL

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I have the exact same issue as HELP CANT DO ANYTHING AT ALL

Post by janauryv on Wed Jun 30, 2010 2:20 am

Do I follow all the same steps that she did or do I need to post stuff from my computer on here as well. I am not even sure how I got this virus. Does anyone know where it is coming from Please help me. I am able to use firefox on my computer but my internet explorer will keep popping up the porns site even when I have it closed. Thanks Jan

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Re: I have the exact same issue as HELP CANT DO ANYTHING AT ALL

Post by Sneakyone on Wed Jun 30, 2010 2:43 am

Hello and welcome to GeekPolice.net.

My name is Sneakyone, and I will do my best to help get your problem resolved today.

I am currently a student in GeekPolice Academy, and will be a little delayed on each reply, as my instructors must review and approve each reply.

If you have any questions, please ask, and I will do my best to get to the question promptly.

Please wait here, while I get the first set of instructions for you.

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Re: I have the exact same issue as HELP CANT DO ANYTHING AT ALL

Post by Sneakyone on Wed Jun 30, 2010 3:36 am

Hi janauryv, Smile

Welcome to GeekPolice.net!

My username is Sneakyone and I will be assisting you today.

Download [You must be registered and logged in to see this link.] to your Desktop

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Under the Custom Scan box paste this in

    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %SYSTEMDRIVE%\*.exe
    %systemroot%\*. /mp /s
    c:\$recycle.bin\*.* /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    nvstor32.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    explorer.exe
    svchost.exe
    userinit.exe
    qmgr.dll
    ws2_32.dll
    proquota.exe
    imm32.dll
    kernel32.dll
    ndis.sys
    autochk.exe
    spoolsv.exe
    xmlprov.dll
    ntmssvc.dll
    mswsock.dll
    Beep.SYS
    ntfs.sys
    termsrv.dll
    sfcfiles.dll
    st3shark.sys
    ahcix86.sys
    srsvc.dll
    nvrd32.sys
    /md5stop
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time



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Re: I have the exact same issue as HELP CANT DO ANYTHING AT ALL

Post by janauryv on Wed Jun 30, 2010 4:09 am

It wont let me download anything. It just goes to a box that says downloads and sits there.

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Re: I have the exact same issue as HELP CANT DO ANYTHING AT ALL

Post by Sneakyone on Wed Jun 30, 2010 6:44 am

Hi, Smile

Please go to Tools > Options then go to the Advanced tab then the Network tab.

Once there go to the button that says 'Settings', then select No proxy then try and download OTL.


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