Removed AV Security Suite but now can't get to web with IE

View previous topic View next topic Go down

Solved Removed AV Security Suite but now can't get to web with IE

Post by skilledbiker on Thu 24 Jun 2010, 1:46 am

I followed your instructions word for word to remove the terribly annoying AV Security Suite malware and it worked! (thank you!) Now when I try to access the web through Internet Explorer, it says no connection. When I run a diagnostics check, it says it could be the firewall. I do have the firewall turned on but it hasn't changed from before. I can however access the web through Mozilla Firefox. Any advice how to fix the IE problem? It says:

My IE problem is now solved. Just needed to go to Internet Options, Connections, Lan Settings and uncheck the box under Proxy Server. Thanks for your guides. They are very helpful. :)

Last edited by skilledbiker on Thu 24 Jun 2010, 6:00 am; edited 2 times in total (Reason for editing : Problem solved)



Posts : 1
Joined : 2010-06-23
Operating System : Windows XP

View user profile

Back to top Go down

Solved Re: Removed AV Security Suite but now can't get to web with IE

Post by DragonMaster Jay on Thu 24 Jun 2010, 4:28 am

Hello, and welcome to GeekPolice.

Please note the following information about the malware forum:
  • Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer.
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  • If you have already asked for help somewhere, please post the link to the topic you were helped.
  • We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:

    Reply to this topic with the word BUMP, or
    see [You must be registered and logged in to see this link.].

  • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

Please visit this webpage for a tutorial on downloading and running ComboFix:

[You must be registered and logged in to see this link.]

See the area: Using ComboFix, and when done, post the log back here.

Note: if you cannot get it downloaded, transfer it from a clean computer on to the infection one via flash drive or CD.

[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

GeekPolice Academy Manager


DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile

Back to top Go down

View previous topic View next topic Back to top

Permissions in this forum:
You cannot reply to topics in this forum