Bankerfox.a

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Bankerfox.a

Post by sailor on Wed Jun 23, 2010 3:13 am

I have a computer with Bankerfox.A. I used Marwarebytes and removed 277 infections, but it appears it did not remove the virus. I did this in safe mode, as it will not let me run it in regular mode. None of the other programs I tried will run. I get a pop up that says they are infected. Even the OTL you mention acts the same with the infected message. Can I run OTL in safe mode?
Hollis

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Re: Bankerfox.a

Post by Dr Jay on Wed Jun 23, 2010 4:58 am

Hello, and welcome to GeekPolice.

Please note the following information about the malware forum:
  • Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer.
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  • If you have already asked for help somewhere, please post the link to the topic you were helped.
  • We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:

    Reply to this topic with the word BUMP, or
    see [You must be registered and logged in to see this link.].

  • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.





Please visit this webpage for a tutorial on downloading and running ComboFix:

[You must be registered and logged in to see this link.]

See the area: Using ComboFix, and when done, post the log back here.


Dr. Jay (DJ)


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Re: Bankerfox.a

Post by sailor on Thu Jun 24, 2010 6:14 pm

I have used info on your site and other programs to take care of my problem. I manually listed all the AV programs in the blocked programs and downloaded rkill to stop the processes and then I was able to run malwarebytes and other programs in the safe mode. I also ran them again after getting out of the safe mode and all seems fine.
Thanks

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