Bankerfox.a, win32/nuqel.e and AV sec suite, oh my!

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Bankerfox.a, win32/nuqel.e and AV sec suite, oh my!

Post by catlover1337 on Fri Jun 18, 2010 9:42 pm

i started getting this infection last night, thought no big on it because everything could still run, then thismorning my IE wont run and i have popups everywhere cant run malwarebytes,norton,ect. help please? :sad:

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Re: Bankerfox.a, win32/nuqel.e and AV sec suite, oh my!

Post by Belahzur on Sat Jun 19, 2010 12:00 am

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: Bankerfox.a, win32/nuqel.e and AV sec suite, oh my!

Post by catlover1337 on Sat Jun 19, 2010 12:54 am

"the file name, directory name, or volume syntax is incorrect" comes up each time i scan.

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Re: Bankerfox.a, win32/nuqel.e and AV sec suite, oh my!

Post by Belahzur on Sat Jun 19, 2010 4:58 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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