malwarebyte shuts down after the scan, and will not let me fix.

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malwarebyte shuts down after the scan, and will not let me fix.

Post by bfrank990 on 10th June 2010, 3:01 pm

Hi, I've been trying to get rid of this problem for a few days. I can't restore my system to an earlier date for some reason, and part of my Norton scanner (SONAR) protection is disabled, also tried the malwarebyte anti-malware program. It ran through the scan but when I clicked OK to continue, the program just shuts down. I ran the OTL, and this is the result....actually I just tried to send it and it said the message was too big, so this is only the first part of OTL.txt.should I copy the "extras" as well?
Any help with this would be greatly appreciated....Thank you

Brady

OTL logfile created on: 6/10/2010 10:40:10 AM - Run 1
OTL by OldTimer - Version 3.2.6.0 Folder = C:\Documents and Settings\HP_Administrator.PUTER\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 58.00% Memory free
3.00 Gb Paging File | 3.00 Gb Available in Paging File | 84.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 224.28 Gb Total Space | 144.91 Gb Free Space | 64.61% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
< End of report >

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Re: malwarebyte shuts down after the scan, and will not let me fix.

Post by Belahzur on 10th June 2010, 9:09 pm

Hello.
If you can, please attach the two logs.


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