Webcam is not working, Computer not registering it as there.

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Webcam is not working, Computer not registering it as there.

Post by merlin7tx on 8th June 2010, 4:51 am

Hello,

My OS is Vista and my webcam, built-in, has randomly stopped working. I have scanned for virus' or malware but found nothing. Can someone give me a hand?

Thank You

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Re: Webcam is not working, Computer not registering it as there.

Post by merlin7tx on 9th June 2010, 9:20 am

Bump

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Re: Webcam is not working, Computer not registering it as there.

Post by merlin7tx on 11th June 2010, 12:27 pm

oh, come on. bump

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Re: Webcam is not working, Computer not registering it as there.

Post by Kenny94 on 12th June 2010, 12:38 pm

Hi merlin7tx
I received your PM. I'll try to help.

It's the samsung PC? Check if there are any Yellow exclamation marks on the other Devices listed in the Device Manager. If any "UNINSTALL THE DRIVERS" of those "YELLOW EXCLAMATION MARK LISTED DEVICES" And restart your PC and see if this does the trick?

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Re: Webcam is not working, Computer not registering it as there.

Post by merlin7tx on 12th June 2010, 12:55 pm

I've looked through the Device Manager but there are no yellow exclamation marks.

Thank You!

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Re: Webcam is not working, Computer not registering it as there.

Post by Kenny94 on 12th June 2010, 1:49 pm

Perhaps the make/model of the computer would be a good start.

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Re: Webcam is not working, Computer not registering it as there.

Post by merlin7tx on 12th June 2010, 1:54 pm

Sorry, I'm not computer savvy. Smile Where would I look to find that?

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Re: Webcam is not working, Computer not registering it as there.

Post by Kenny94 on 12th June 2010, 2:02 pm

Download:

http://www.belarc.com/free_download.html

The program will give you the information. Hopefully this will give you a start. When one of the techs looks at your topic.

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Re: Webcam is not working, Computer not registering it as there.

Post by merlin7tx on 12th June 2010, 3:32 pm

Ok...here goes.

Model is - SAMSUNG ELECTRONICS CO., LTD. Q210/P210
System Serial Number: EY0693DQA00225
Enclosure Type: Notebook

Processor - 2.00 gigahertz Intel Pentium Dual
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded

OS - Windows Vista Home Basic Service Pack 2 (build 6002)
Install Language: English (United States)
System Locale: English (United Kingdom)

Is this enough?

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Re: Webcam is not working, Computer not registering it as there.

Post by Kenny94 on 12th June 2010, 3:41 pm

Yes. I'll ask one of the techs to look at this. Thanks!

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Re: Webcam is not working, Computer not registering it as there.

Post by merlin7tx on 13th June 2010, 12:14 am

thank you!

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Re: Webcam is not working, Computer not registering it as there.

Post by merlin7tx on 14th June 2010, 9:24 am

hello! bump

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