Malware removal

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Malware removal

Post by Sean1975 on 5th June 2010, 12:39 pm

I've read all the help and have search loads of website about how to remove malware doector from my PC, however, the malware is blocking access to the internet so I can't down load malwarebytes, however I have malwarebytes on another laptop. can I use this or can I manually remove the malware?

any help would be greatly appreciated


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Re: Malware removal

Post by Dr Jay on 5th June 2010, 5:53 pm

Hello, and welcome to GeekPolice.

Please note the following information about the malware forum:
  • Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer.
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  • If you have already asked for help somewhere, please post the link to the topic you were helped.
  • We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:

    Reply to this topic with the word BUMP, or
    see [You must be registered and logged in to see this link.].

  • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

Please download MySystem-Search from one of the following links:
  • Save the file to your Desktop.
  • Double-click on mss.exe
  • Allow it to run, and follow the prompts.
  • Once done, it will launch a log.
  • Post it in your next reply.
Note: the logs are long. Please use more than one post, if necessary.

Dr. Jay (DJ)

[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
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Head Administrator

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