antivirus pro 2010 in a bad way

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antivirus pro 2010 in a bad way

Post by Heelp on 31st May 2010, 9:38 pm

Hello people. I got the antivirus pro 2010 bug in a bad way. Tried the melwarebytes & bleeping computer guide but this virus is not letting anything work. I got as far as run a full scan with melwarebytes but as soon as I click start it stops. I can not boot in "safe mode" It blocks the task manager and regedit. I'm not worried about any lost work or files I just want to get rid of this slimy virus any easy solution other than throwing it out the window???

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Re: antivirus pro 2010 in a bad way

Post by Belahzur on 31st May 2010, 11:41 pm

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: antivirus pro 2010 in a bad way

Post by Heelp on 1st June 2010, 10:01 pm

My desk tops gone, I can not log on to the internet or read any usb drives. There are no icons on my desk top anymore just the antivirus pro 2010 warnings etc. My only thought would be a recovery disk of some sort at start-up? any idea what I can try next or where I could get a new system disk?

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Re: antivirus pro 2010 in a bad way

Post by Heelp on 1st June 2010, 10:24 pm

Ok was able to get the desk top up and run your scan. It ran for 15 sec and then shut off.

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Re: antivirus pro 2010 in a bad way

Post by Belahzur on 2nd June 2010, 8:39 pm

Hello.

We need to use the RKill Tool by Grinler

[You must be registered and logged in to see this link.]

  • Please Download Rkill.com. Save it to your Desktop.
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this [You must be registered and logged in to see this link.] if you are not sure how.

  • NOTE: If you are unable to connect to the site to download rkill, then you should download it to a clean computer and copy it to the infected one via a USB flash drive or CDROM.

  • Once it is downloaded, double-click on the rkill.com in order to automatically attempt to stop any processes associated with Rogue programs.
  • Please be patient while the program looks for various malware programs and ends them.
  • When it has finished, the black window will automatically close and you can continue with the next step.
NOTE: If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the rogue program, when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the rogue program. So, please try running Rkill until the malware is no longer running. You will then be able to proceed with the rest of the steps.

If you continue having problems running rkill.com, you can download:
[You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.]
which are renamed copies of rkill.com, and try them instead.

Can OTL run normally now?


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Re: antivirus pro 2010 in a bad way

Post by Heelp on 6th June 2010, 2:59 am

Thanks for your help. I started with a fresh copy of XP. Done the trick

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