I see that many others have this problem. I feel stuck. I can't get my computer to get online, nor can I get it to run any of the programs that may potentially eliminate this virus. I have read numerous different posts, but feel way in over my head. I am very computer illiterate and may need something a little easier to follow. Can anyone help?
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Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.
- Close all windows and double click OTL.exe
- Click Run Scan and let the program run uninterrupted
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
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