Possible virus?

View previous topic View next topic Go down

Possible virus?

Post by Scorch on Sun May 30, 2010 6:27 pm

I have a problem that I am not sure, but think it may be virus related. I (actually my sister-in-law) has a computer that worked fine until about a month ago. It is a dell desktop, running Windows XP, SP2. About a month ago her desktop could no longer access the internet. There is a DSL modem and wireless router that works with two notebook computers.

Under the network connections in Control Panel, there are no connections shown. It appears as though something has deleted some windows files, and I cannot seem to get them back.

My concern is also that the computer seems slow, and some other programs no longer work.

Since I cannot get to the internet from that computer, I will need help checking for viruses via programs that can be installed via USB drive.

Any ideas of where to start??

Thanks!

Scorch
Intermediate
Intermediate

Status :
Online
Offline

Posts : 147
Joined : 2009-07-12
Gender : Male
OS : windows xp home

View user profile

Back to top Go down

Re: Possible virus?

Post by Belahzur on Sun May 30, 2010 10:17 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Status :
Online
Offline

Posts : 34916
Joined : 2008-08-03
Gender : Male
OS : XP SP3 Media Centre

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum