Please Help!

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Please Help!

Post by tonyd01 on Fri May 28, 2010 7:03 pm

My computer has been hijacked. Antivirus alert shows a threat for Win32/Nuqel.E and bankerFox.A. I have no control of task manager or just about anything else. My computer will not start in the safe mode. I have been able to run Maleware Bytes, superantispyware, blacklight, panda cloud and nothing seems to find any infections. I am at the mercy of this virus and it literally enables me from performing anything on the computer which might eliminate it. I keep attempting to run GMER, but it seems to freeze my computer. Can anybody help me?

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Re: Please Help!

Post by Belahzur on Sat May 29, 2010 10:22 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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