Slow and unable to open programs

View previous topic View next topic Go down

Slow and unable to open programs

Post by becca21669 on Fri 28 May 2010, 2:14 pm

My sisters computer runs very slow and some of her programs wont open. I'm not able to access any systems files either. Please help

*****************************************************************************************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:10:47 PM, on 5/27/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Qwest\Quickcare\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Qwest\Quickcare\bin\tgsrvc.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us9.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {4db328bc-7fef-426a-8dd8-9a73cd8eab6c} - degipeme.dll (file missing)
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [QuickCare] C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe /P QuickCare
O4 - HKLM\..\Run: [gagutuluyu] Rundll32.exe "nusoyeta.dll",s
O4 - HKLM\..\Run: [diwumadeb] Rundll32.exe "c:\windows\system32\kupirire.dll",a
O4 - HKLM\..\Run: [qwpdkfme] C:\Documents and Settings\NetworkService\Local Settings\Application Data\tlydtrjct\phepyjutssd.exe
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [qwpdkfme] C:\Documents and Settings\NetworkService\Local Settings\Application Data\tlydtrjct\phepyjutssd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [qwpdkfme] C:\Documents and Settings\NetworkService\Local Settings\Application Data\tlydtrjct\phepyjutssd.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe (User 'Default user')
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - AppInit_DLLs: c:\windows\system32\sotugulu.dll,vofehafi.dll c:\windows\system32\wokohebu.dll c:\windows\system32\kupirire.dll
O21 - SSODL: yakazelir - {760faf22-816c-4fe2-b7d9-3bc4e6eef2ee} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: biwalodiw - {d4b88b19-da02-45d3-ac88-4d8de9d54e5d} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: wusulogay - {01778e3c-1476-4a69-b5f0-91765445f3af} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: vehugujev - {1a5602cd-02d1-43ae-bdb4-eb6724777e86} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: gofulafuf - {915fd25c-e10e-4393-aace-ea2143579fac} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: sawigegaw - {96436e75-0b77-40e3-9b1e-01c1146bbc71} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: demonanib - {6f8cadcd-4761-4fb3-9af8-934c961f107f} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: dihinurew - {6581d17d-cf66-45e6-ab91-2a38ffbe0961} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: yinopetop - {d7d4e87c-e1b5-4125-ae26-b3345d57844d} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: dohepumuk - {f08d082b-fa1b-4c9d-8536-6ef2b9441762} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: vevibimis - {857d249f-42b5-48c9-b10f-f52364bb80de} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: lujabumeg - {b782962b-2f63-4152-b4a4-92e3a9e2d2db} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: wurimikih - {de9e6708-38e2-4ccf-a44a-13cdb8a78930} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: sodofadat - {b169dd7d-da7d-4a60-8cdf-49d7073cae93} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: nemawomor - {b09637b5-7bb6-47ff-8b8f-0c1d671a6645} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: devuhakub - {9d0b32cb-80dc-4b45-90c1-bba684c41fa0} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: jozebobim - {5b0c57d9-b8f2-452c-b7ea-5c41ff8460af} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: fezulamuf - {ea594a6a-461e-4869-857d-3596b597e449} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: murijovul - {29f8abc7-98cb-4873-b2e8-5091d287e3de} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: raraguyop - {805206c2-6211-42e9-a557-3d039e064a2e} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: voyalamij - {d4fd682e-32ce-428b-b357-078fefa3b27c} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: guwobugog - {24d4d8db-222a-4426-9a22-1fea431015fc} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: liyisayun - {a09eb008-6540-43fd-84ce-4775d7bb3b19} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: lawelotik - {f86b1762-fb56-49fd-9d44-e3f71ef8df3b} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: milazabim - {bfa049ac-5c8c-4318-adba-4d6521586695} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: ruwazojom - {9991c97d-3518-403f-9327-156d0c3bcc5c} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: wiyeraneb - {9ba76d42-a26d-447e-91bd-8ce191a2a483} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: foposezik - {54552ec2-4ccb-4672-8a8d-a4f81918a247} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: wifibahaw - {9c30b590-d77b-474c-95c2-e775d689164c} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: sawevohav - {aa4753dd-431c-4bc4-b0b1-aba91aac0274} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: lavupakom - {b2cd2666-17ef-446d-b6ab-73b7e3d36205} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: pesemihok - {7e963080-6b68-4146-ac81-3b1e458ec7d8} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: rulanarod - {4bd0f871-1776-46fc-9d73-a56d8c2fac71} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: dokihehih - {fdbfc015-db6b-406b-83b8-60d95da2df4d} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: zikewuhuh - {f8b23534-6b92-4b1f-b746-e211e670c056} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: hugifogeg - {9365f152-00b9-4c20-85b6-fe5a53146218} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: yiwodesul - {c2cea523-961b-426a-bdfb-ee5861073285} - c:\windows\system32\kupirire.dll (file missing)
O21 - SSODL: gotowidim - {d1da4371-ebc4-47dc-b7c1-a8896da8e2df} - c:\windows\system32\wokohebu.dll (file missing)
O21 - SSODL: jivirikar - {0917a236-abfc-4adc-a429-5040e2a6c5cb} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: tokatiluy - {760faf22-816c-4fe2-b7d9-3bc4e6eef2ee} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {d4b88b19-da02-45d3-ac88-4d8de9d54e5d} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: kupuhivus - {01778e3c-1476-4a69-b5f0-91765445f3af} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: mujuzedij - {1a5602cd-02d1-43ae-bdb4-eb6724777e86} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: jugezatag - {915fd25c-e10e-4393-aace-ea2143579fac} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: tokatiluy - {96436e75-0b77-40e3-9b1e-01c1146bbc71} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: mujuzedij - {6f8cadcd-4761-4fb3-9af8-934c961f107f} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {6581d17d-cf66-45e6-ab91-2a38ffbe0961} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {d7d4e87c-e1b5-4125-ae26-b3345d57844d} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: jugezatag - {f08d082b-fa1b-4c9d-8536-6ef2b9441762} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: mujuzedij - {857d249f-42b5-48c9-b10f-f52364bb80de} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: kupuhivus - {b782962b-2f63-4152-b4a4-92e3a9e2d2db} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: kupuhivus - {de9e6708-38e2-4ccf-a44a-13cdb8a78930} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: jugezatag - {b169dd7d-da7d-4a60-8cdf-49d7073cae93} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: mujuzedij - {b09637b5-7bb6-47ff-8b8f-0c1d671a6645} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: mujuzedij - {9d0b32cb-80dc-4b45-90c1-bba684c41fa0} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: jugezatag - {5b0c57d9-b8f2-452c-b7ea-5c41ff8460af} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: mujuzedij - {ea594a6a-461e-4869-857d-3596b597e449} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: kupuhivus - {29f8abc7-98cb-4873-b2e8-5091d287e3de} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: tokatiluy - {805206c2-6211-42e9-a557-3d039e064a2e} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: jugezatag - {d4fd682e-32ce-428b-b357-078fefa3b27c} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: kupuhivus - {24d4d8db-222a-4426-9a22-1fea431015fc} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {a09eb008-6540-43fd-84ce-4775d7bb3b19} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: tokatiluy - {f86b1762-fb56-49fd-9d44-e3f71ef8df3b} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {bfa049ac-5c8c-4318-adba-4d6521586695} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: kupuhivus - {9991c97d-3518-403f-9327-156d0c3bcc5c} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {9ba76d42-a26d-447e-91bd-8ce191a2a483} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: jugezatag - {54552ec2-4ccb-4672-8a8d-a4f81918a247} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {9c30b590-d77b-474c-95c2-e775d689164c} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: tokatiluy - {aa4753dd-431c-4bc4-b0b1-aba91aac0274} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: tokatiluy - {b2cd2666-17ef-446d-b6ab-73b7e3d36205} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: mujuzedij - {7e963080-6b68-4146-ac81-3b1e458ec7d8} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: kupuhivus - {4bd0f871-1776-46fc-9d73-a56d8c2fac71} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: jugezatag - {fdbfc015-db6b-406b-83b8-60d95da2df4d} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {f8b23534-6b92-4b1f-b746-e211e670c056} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: kupuhivus - {9365f152-00b9-4c20-85b6-fe5a53146218} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {c2cea523-961b-426a-bdfb-ee5861073285} - c:\windows\system32\kupirire.dll (file missing)
O22 - SharedTaskScheduler: jugezatag - {d1da4371-ebc4-47dc-b7c1-a8896da8e2df} - c:\windows\system32\wokohebu.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {0917a236-abfc-4adc-a429-5040e2a6c5cb} - c:\windows\system32\kupirire.dll (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft Sprocket Service (quickcare) (sprtsvc_quickcare) - SupportSoft, Inc. - C:\Program Files\Qwest\Quickcare\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (quickcare) (tgsrvc_quickcare) - SupportSoft, Inc. - C:\Program Files\Qwest\Quickcare\bin\tgsrvc.exe

--
End of file - 15838 bytes

becca21669

Rookie Surfer
Rookie Surfer

Posts : 131
Joined : 2009-12-10
Operating System : Win 8.1 Enterprise 64-bit

View user profile

Back to top Go down

Re: Slow and unable to open programs

Post by Doctor Inferno on Fri 28 May 2010, 5:25 pm

Hello,


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKLM\..\Run: [QuickCare] C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe /P QuickCare
    O4 - HKLM\..\Run: [gagutuluyu] Rundll32.exe "nusoyeta.dll",s
    O4 - HKLM\..\Run: [diwumadeb] Rundll32.exe "c:\windows\system32\kupirire.dll",a
    O4 - HKLM\..\Run: [qwpdkfme] C:\Documents and Settings\NetworkService\Local Settings\Application Data\tlydtrjct\phepyjutssd.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [qwpdkfme] C:\Documents and Settings\NetworkService\Local Settings\Application Data\tlydtrjct\phepyjutssd.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [qwpdkfme] C:\Documents and Settings\NetworkService\Local Settings\Application Data\tlydtrjct\phepyjutssd.exe (User 'Default user')
    O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
    O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
    O4 - .DEFAULT User Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe (User 'Default user')
    O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe


  • Press "Fix Checked"
  • Close Hijack This.





During the normal operation of your computer, Windows and your other program create an awful lot of temporary files. Though it's called temporary, they don't usually get removed, so they build up.

CCleaner is a great and free utility I use to delete temporary files automatically. It's able to free up disk space and speed up your computer. Read this topic on how to install and run CCleaner.




Having a lot of programs installed on your computer can slow it down. Do you really use them all? If you don't, uninstall the ones which you do not need.

If you are using Windows XP:

  • Click Start >> Control Panel >> Add or Remove Programs
  • Select the program you want to remove to highlight it.
  • Click the Change/Remove button and follow the instructions given on screen.
  • Repeat these steps for all programmes you wish to remove.


If you are using Windows Vista or Windows 7:

  • Click Start >> Type in uninstall a program
  • Select the program you want to remove to highlight it.
  • Click the Uninstall/Change button and follow the instructions given on screen.
  • Repeat these steps for all programmes you wish to remove.





Every time you write a file to your hard drive, the drive controller has to find space on it. During this process, it break the files into fragments so that it can use the available disk space efficiently. However over time files can become very fragmented because of this, and your drive controller has to work harder to find all the fragments and combine them so that a program can use it. This slows things down, depending on the amount of fragmentation of your files, it can slow things down a lot.

So it's a good idea to defragment your hard drive. This will rearrange the fragments on your drive so they form contiguous entities which are much easier for your drive controller to deal with. Note that this is a time consuming operation, usually taking several hours if you're doing it for the first time. You can stop defragmenting any time and start again. It will continue defragmenting from where it stopped.


If you are using Windows XP:

  • Click Start >> All Programs >> Accessories >> System Tools >> Disk Defragmenter >> click the Defragment button.

If you are using Windows Vista or Windows 7:

  • Click Start >> Type in Disk Defragmenter >> click the Defragment Now button >> Select drives to defragment >> Click OK to start.



Let me know how it goes.


Please be a GeekPolice fan on Facebook!



Have we helped you? Help us! | Doctor by day, ninja by night.

Doctor Inferno
The GeekPolice


The GeekPolice

Posts : 12017
Joined : 2007-12-27
Operating System : Windows 7 Home Premium and Ultimate X64

View user profile http://twitter.com/GeekPolice

Back to top Go down

Re: Slow and unable to open programs

Post by becca21669 on Sat 29 May 2010, 5:56 am

I still seem to have a few problems...

When I go to add/remove programs it tells me C:\WINDOWS\system32\rundll32.exe Application not found

When I want to run a program I can't just click on it, I have to right click the select run.

I wanted to be able to delete the anti-virus programs cuz she has two of them at the same time.

becca21669

Rookie Surfer
Rookie Surfer

Posts : 131
Joined : 2009-12-10
Operating System : Win 8.1 Enterprise 64-bit

View user profile

Back to top Go down

Re: Slow and unable to open programs

Post by Doctor Inferno on Sun 30 May 2010, 2:36 am

Hello,

The two antiviruses installed may have caused these problems. Please follow this guide to completely uninstall either one of those antivirus programs:

http://www.GeekPolice.net/tutorials-guides-f13/completely-remove-norton-avast-avg-kaspersky-mcafee-nod32-f-secure-avira-t1180.htm


Please be a GeekPolice fan on Facebook!



Have we helped you? Help us! | Doctor by day, ninja by night.

Doctor Inferno
The GeekPolice


The GeekPolice

Posts : 12017
Joined : 2007-12-27
Operating System : Windows 7 Home Premium and Ultimate X64

View user profile http://twitter.com/GeekPolice

Back to top Go down

Re: Slow and unable to open programs

Post by becca21669 on Sun 01 May 2011, 11:00 am

SOLVED

becca21669

Rookie Surfer
Rookie Surfer

Posts : 131
Joined : 2009-12-10
Operating System : Win 8.1 Enterprise 64-bit

View user profile

Back to top Go down

Re: Slow and unable to open programs

Post by Sponsored content Today at 8:01 am


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum