Urgent help! Wuauclt.exe infection Please Help

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Re: Urgent help! Wuauclt.exe infection Please Help

Post by azn239 on Sun May 23, 2010 12:44 am

Here is the ckfile:

CKScanner - Additional Security Risks - These are not necessarily bad
scanner sequence 3.RP.11
----- EOF -----

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Re: Urgent help! Wuauclt.exe infection Please Help

Post by Belahzur on Sun May 23, 2010 12:45 am

Hello.

Updating Java:

  • Download the latest version of [You must be registered and logged in to see this link.].
  • Click the "Download JRE" button to the right.
  • In the Window that opens, select your platform, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on jre-6u20-windows-i586.exe that you downloaded to install the newest version.

Then download and install [You must be registered and logged in to see this link.]

Run ESET Online Scan
Please do an online scan with [You must be registered and logged in to see this link.]. Please use Internet Explorer as it uses ActiveX.

  • Check (tick) this box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • When prompted to run ActiveX. click Yes.
  • You will be asked to install an ActiveX. Click Install.
  • Once installed, the scanner will be initialized.
  • After the scanner is initialized, click Start.
  • Check (tick) Remove found threats box.
  • Check (tick) Scan unwanted applications.
  • Click on Scan.
  • It will start scanning. Please be patient.
  • Once the scan is done, the log will be saved here: C:\Program Files\esetonlinescanner\log.txt.


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Re: Urgent help! Wuauclt.exe infection Please Help

Post by azn239 on Sun May 23, 2010 12:47 am

Im not sure which platform to choose let alone what they mean =/

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Re: Urgent help! Wuauclt.exe infection Please Help

Post by Belahzur on Sun May 23, 2010 12:48 am

Windows, don't choose the x64 edition.


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Re: Urgent help! Wuauclt.exe infection Please Help

Post by azn239 on Sun May 23, 2010 1:07 am

I am goin to take a shower while it scanning since its taking awhile, ill be back in 5minutes Smile thank you so much for everything youve done for me so far XDXD

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Re: Urgent help! Wuauclt.exe infection Please Help

Post by azn239 on Sun May 23, 2010 1:34 am

is it normal for it to be a 99% for like 10minutes? It is not frozen at all, its still scanning files just seems to be taking very long for 1%.

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Re: Urgent help! Wuauclt.exe infection Please Help

Post by azn239 on Sun May 23, 2010 2:22 am

Heres the log of the ESET Scanner:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=577942be7b1c84458b01fb649048d1ee
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-05-23 02:18:08
# local_time=2010-05-22 10:18:08 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=87449
# found=0
# cleaned=0
# scan_time=4335

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Re: Urgent help! Wuauclt.exe infection Please Help

Post by Belahzur on Sun May 23, 2010 1:56 pm

How is the machine running now?


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Re: Urgent help! Wuauclt.exe infection Please Help

Post by azn239 on Sun May 23, 2010 2:00 pm

My computer is running great now, there are no more virus pop-ups and the eset scan said my computer has no threats. So i guess im done Smile?

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Re: Urgent help! Wuauclt.exe infection Please Help

Post by Belahzur on Sun May 23, 2010 2:15 pm

Yep. Smile

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Urgent help! Wuauclt.exe infection Please Help

Post by azn239 on Sun May 23, 2010 4:26 pm

ty!

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