Trojan/Virus removal on IE8

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Re: Trojan/Virus removal on IE8

Post by Belahzur on Tue May 25, 2010 12:18 am

Keep Symantec because that's your main AV, so uninstall Spysweeper.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

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A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Trojan/Virus removal on IE8

Post by wyfklawyer on Tue May 25, 2010 2:20 am

I truly CANNOT BELIEVE THIS but it is stuck again and I am back on my work laptop.

All I did was uninstall Spysweeper and install the Outpost firewall, then restarted. Now my sound card is gone again and the LAN Connection is stuck acquiring a network address again. Cannot get online. I know it's not a router issue as this work laptop works just fine. UGH!

It's almost like the drivers disappeared for my network card and sound card, but how could that be if they were working a couple of hours ago, just fine? I did a Malwarebytes scan and it came up clean...

I am running XP Professional Version 2002 - I thought I had this resolved. So frustrating. Thanks in advance.

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Re: Trojan/Virus removal on IE8

Post by wyfklawyer on Tue May 25, 2010 5:00 pm

I think I know what the problem is. I originally had Vista on the machine but downgraded to XP Professional about a year ago. There had been an issue with getting the correct drivers so a friend of mine came over and rigged something. The worm seems to have blown it up. I just don't understand why this worked yesterday and now I am back to no sound, no internet, etc.

I believe I need to restore the XP drivers for my Gateway GT5674. Do you agree? If so, do you have a suggestion as to the best, fastest way to accomplish this?

Thanks - this is almost over. You helped me get rid of the worm and fix my DLL errors. Now I think my problem is a bit more common.

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Re: Trojan/Virus removal on IE8

Post by Belahzur on Tue May 25, 2010 8:57 pm

Hello.
It maybe a good idea to ask in the software area for that question. Smile


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