antivirus 7

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antivirus 7

Post by TuffGirlTess on 13th May 2010, 5:58 am

antivirus 7 - please help I cannot get this off of my computer ive tried lots of different things for two days now. Nothing is working. Plz help asap. Thankx.

TuffGirlTess
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OS OS : XP Pro
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Re: antivirus 7

Post by Kenny94 on 13th May 2010, 10:59 am

Hi TuffGirlTess And Welcome to GP!

Please perform the following scan:

  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool.
  • When done, DDS will open two (2) logs
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop.
  • The instructions here ask you to attach the Attach.txt.


  • Instead of attaching, please copy/past both logs into your Thread

  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control [You must be registered and logged in to see this link.]Then post your DDS (DDS.txt and Attach.txt

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Re: antivirus 7

Post by TuffGirlTess on 13th May 2010, 7:21 pm

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/13/2007 12:08:15 PM
System Uptime: 5/14/2010 12:28:34 PM (2 hours ago)

Motherboard: Dell Computer Corp. | | 02X378
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz | Microprocessor | 1992/400mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 37 GiB total, 7.134 GiB free.
D: is CDROM (CDFS)
E: is CDROM ()
F: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP825: 4/12/2010 1:00:37 AM - Software Distribution Service 3.0
RP826: 4/12/2010 3:10:57 AM - Software Distribution Service 3.0
RP827: 4/13/2010 1:00:39 AM - Software Distribution Service 3.0
RP828: 4/14/2010 1:00:41 AM - Software Distribution Service 3.0
RP829: 4/15/2010 1:04:01 AM - Software Distribution Service 3.0
RP830: 4/16/2010 1:01:29 AM - Software Distribution Service 3.0
RP831: 4/17/2010 1:00:33 AM - Software Distribution Service 3.0
RP832: 4/18/2010 1:03:45 AM - Software Distribution Service 3.0
RP833: 4/19/2010 1:00:29 AM - Software Distribution Service 3.0
RP834: 4/20/2010 1:00:35 AM - Software Distribution Service 3.0
RP835: 4/21/2010 1:00:45 AM - Software Distribution Service 3.0
RP836: 4/22/2010 1:05:29 AM - Software Distribution Service 3.0
RP837: 4/22/2010 4:51:10 PM - Software Distribution Service 3.0
RP838: 4/23/2010 1:00:30 AM - Software Distribution Service 3.0
RP839: 4/23/2010 11:26:49 AM - Software Distribution Service 3.0
RP840: 4/24/2010 5:14:35 PM - System Checkpoint
RP841: 4/24/2010 5:22:52 PM - Software Distribution Service 3.0
RP842: 4/25/2010 1:02:26 AM - Software Distribution Service 3.0
RP843: 4/26/2010 1:00:39 AM - Software Distribution Service 3.0
RP844: 4/27/2010 1:00:53 AM - Software Distribution Service 3.0
RP845: 4/27/2010 2:49:02 AM - Software Distribution Service 3.0
RP846: 4/27/2010 3:03:52 AM - Software Distribution Service 3.0
RP847: 4/28/2010 1:00:42 AM - Software Distribution Service 3.0
RP848: 4/28/2010 9:42:51 AM - Software Distribution Service 3.0
RP849: 4/29/2010 1:00:26 AM - Software Distribution Service 3.0
RP850: 4/29/2010 3:39:09 PM - Software Distribution Service 3.0
RP851: 4/30/2010 1:00:33 AM - Software Distribution Service 3.0
RP852: 5/1/2010 1:01:55 AM - Software Distribution Service 3.0
RP853: 5/1/2010 10:13:16 PM - Software Distribution Service 3.0
RP854: 5/2/2010 1:00:28 AM - Software Distribution Service 3.0
RP855: 5/3/2010 1:00:20 AM - Software Distribution Service 3.0
RP856: 5/4/2010 1:00:30 AM - Software Distribution Service 3.0
RP857: 5/5/2010 1:00:29 AM - Software Distribution Service 3.0
RP858: 5/6/2010 1:00:36 AM - Software Distribution Service 3.0
RP859: 5/7/2010 1:00:29 AM - Software Distribution Service 3.0
RP860: 5/8/2010 1:03:04 AM - Software Distribution Service 3.0
RP861: 5/9/2010 1:00:35 AM - Software Distribution Service 3.0
RP862: 5/10/2010 1:00:34 AM - Software Distribution Service 3.0
RP863: 5/11/2010 1:00:32 AM - Software Distribution Service 3.0
RP864: 5/12/2010 1:00:44 AM - Software Distribution Service 3.0
RP865: 5/12/2010 9:30:03 AM - Software Distribution Service 3.0
RP866: 5/12/2010 4:38:20 PM - Removed Adobe Reader 8.1.2
RP867: 5/12/2010 4:45:11 PM - Installed Adobe Reader 9.3.
RP868: 5/12/2010 4:53:08 PM - Software Distribution Service 3.0
RP869: 5/12/2010 8:07:58 PM - Installed SpyHunter
RP870: 5/12/2010 10:54:00 PM - Spyware Terminator - restore point
RP871: 5/13/2010 1:00:38 AM - Software Distribution Service 3.0
RP872: 5/13/2010 8:27:16 PM - Software Distribution Service 3.0

==== Installed Programs ======================

Acrobat.com
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe AIR
Adobe Flash Media Encoder 2
Adobe Flash Player 10 ActiveX
Adobe Photoshop Elements 6.0
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Adobe Reader 9.3
Adobe Shockwave Player 11.5
Adobe® Flash® Player 10 Plugin
Adobe® Photoshop® Album Starter Edition 3.2
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 5
Bonjour
CCScore
CDDRV_Installer
Cisco Network Magic
Color Efex Pro 3.0 Wacom Edition 3
Compact Wireless-G USB Network Adapter with SpeedBooster
Corel Painter Essentials 4
Crawler Toolbar with Web Security Guard
Creative WebCam Center
Critical Update for Windows Media Player 11 (KB959772)
Digital Voice Editor 3
Digital Voice Recorder
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
Eyeball Chat
Eyeball Chat 2.2
fflink
Get Yahoo! Messenger
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Intel(R) Extreme Graphics Driver
Intel(R) PRO Ethernet Adapter and Software
InterVideo XPack (Combo)
iTunes
Junk Mail filter update
kgcbaby
kgcbase
kgchday
kgchlwn
kgcinvt
kgckids
kgcmove
kgcvday
KhalInstallWrapper
Kodak EasyShare software
Lexmark 5600-6600 Series
Lexmark Printable Web
Lexmark Toolbar
Lexmark X1100 Series
Logitech Desktop Messenger
Logitech QuickCam
Logitech QuickCam Driver Package
Logitech SetPoint
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft LifeCam
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Add-in 1.3
Microsoft Office XP Media Content
Microsoft Office XP Standard for Students and Teachers
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Windows XP Video Decoder Checkup Utility
Move Media Player
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
Naked Video Recorder 1.4
netbrdg
Netflix Movie Viewer
Network Magic
OfotoXMI
OGA Notifier 2.0.0048.0
OpenOffice.org Installer 1.0
Pen Tablet
PowerDVD
Pure Networks Platform
QuickTime
Rhapsody Player Engine
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
Segoe UI
SFR
SHASTA
skin0001
SKINXSDK
Skype™ 4.1
SOAP3 and XML4
Sothink DVD Ripper
Sothink Video Encoder for Adobe Flash
SoundMAX
staticcr
tooltips
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VistaPrint Electronic Business Card
VPRINTOL
Wal-Mart Music Downloads Store
WebEx Support Manager for Internet Explorer
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinZip 11.1
WIRELESS
Xara ScreenMaker3D
Xara Webstyle 4
Xilisoft Video Converter 3
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Search Protection
Yahoo! Software Update
Yahoo! Widgets

==== Event Viewer Messages From Past Week ========

5/14/2010 12:30:23 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: TfFsMon TfSysMon
5/14/2010 12:27:37 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80248011: Windows Malicious Software Removal Tool - May 2010 (KB890830).
5/14/2010 12:27:37 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80248011: Update for Microsoft XML Core Services 6.0 Service Pack 2 (KB973686).
5/14/2010 12:27:37 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80248011: Security Update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459).
5/14/2010 12:27:37 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80248011: Security Update for Microsoft Office XP (KB976380).
5/14/2010 12:27:37 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80242007: Security Update for Microsoft Visual C++ 2008 Redistributable Package (KB973924).
5/14/2010 12:27:37 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x800705af: Security Update for Windows XP (KB946648).
5/14/2010 12:00:18 PM, error: BROWSER [8007] - The browser was unable to update the service status bits. The data is the error.
5/13/2010 8:24:30 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Pure Networks Platform Service service to connect.
5/13/2010 8:24:30 PM, error: Service Control Manager [7000] - The Pure Networks Platform Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/13/2010 8:20:57 PM, error: Dhcp [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 000874F00C1A has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
5/13/2010 5:03:35 AM, error: Service Control Manager [7034] - The Pure Networks Platform Service service terminated unexpectedly. It has done this 1 time(s).
5/12/2010 9:59:27 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
5/12/2010 9:59:27 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/12/2010 9:58:33 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PC Tools Security Service service to connect.
5/12/2010 9:58:33 PM, error: Service Control Manager [7000] - The PC Tools Security Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/12/2010 8:10:04 PM, error: SideBySide [59] - Generate Activation Context failed for C:\windows\61D3AAE1D5214CD7939B37813DE8F955.TMP\WiseCustomCalla11.exe. Reference error message: The operation completed successfully. .
5/12/2010 8:10:04 PM, error: SideBySide [58] - Syntax error in manifest or policy file "C:\windows\61D3AAE1D5214CD7939B37813DE8F955.TMP\WiseCustomCalla11.exe" on line 0.
5/12/2010 6:48:16 PM, error: Service Control Manager [7034] - The DNS Client service terminated unexpectedly. It has done this 1 time(s).
5/12/2010 6:21:37 PM, error: Service Control Manager [7022] - The Server service hung on starting.
5/12/2010 6:21:37 PM, error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: After starting, the service hung in a start-pending state.
5/12/2010 6:07:51 PM, error: Service Control Manager [7022] - The Windows Firewall/Internet Connection Sharing (ICS) service hung on starting.
5/12/2010 6:07:21 PM, error: Service Control Manager [7022] - The Pure Networks Platform Service service hung on starting.
5/12/2010 5:48:27 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070005: Windows XP Service Pack 3 (KB936929).
5/12/2010 5:47:11 PM, error: NtServicePack [4374] - Windows XP Service Pack 3 installation failed, leaving Windows XP partially updated.
Service Pack 3 installation did not complete.
5/12/2010 5:24:10 PM, error: NtServicePack [4373] - Windows XP Service Pack 3 installation failed.
Access is denied.
5/12/2010 11:04:14 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the TabletServicePen service to connect.
5/12/2010 11:04:14 PM, error: Service Control Manager [7000] - The TabletServicePen service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/11/2010 4:45:49 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
5/11/2010 10:26:45 AM, error: Service Control Manager [7000] - The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.
5/11/2010 10:26:45 AM, error: Service Control Manager [7000] - The McAfee SiteAdvisor Service service failed to start due to the following error: The system cannot find the file specified.
5/11/2010 10:24:58 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Broadcom Wireless LAN Tray Service service to connect.
5/11/2010 10:24:58 AM, error: Service Control Manager [7000] - The Broadcom Wireless LAN Tray Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/11/2010 1:00:50 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459).
5/10/2010 8:25:00 AM, error: W32Time [34] - The time service has detected that the system time needs to be changed by -82940 seconds. The time service will not change the system time by more than -54000 seconds. Verify that your time and time zone are correct, and that the time source time-a.nist.gov (ntp.m|0x1|192.168.1.100:123->129.6.15.28:123) is working properly.

==== End Of File ===========================

DDS (Ver_10-03-17.01) - NTFSx86
Run by Administrator at 14:17:51.71 on Fri 05/14/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.510.177 [GMT -4:00]


============== Running Processes ===============

C:\windows\system32\svchost -k DcomLaunch
svchost.exe
C:\windows\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\windows\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\windows\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
C:\WINDOWS\vVX3000.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Lexmark 5600-6600 Series\lxdumon.exe
C:\Program Files\Lexmark 5600-6600 Series\lxduMsdMon.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Eyeball Networks\Eyeball Chat\EyeballChat.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\AV7\antivirus7.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
svchost.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxduserv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\lxducoms.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
c:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\Pen_Tablet.exe
C:\Program Files\Linksys\WUSB54GSCv2\WLService.exe
C:\Program Files\Linksys\WUSB54GSCv2\WUSB54GSC.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\Pen_Tablet.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\windows\system32\wuauclt.exe
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\D8GSIL87\dds[1].scr

============== Pseudo HJT Report ===============

uSearch Page = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
uStart Page = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
mSearchAssistant = [You must be registered and logged in to see this link.]
mCustomizeSearch = [You must be registered and logged in to see this link.]
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: : {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - c:\progra~1\crawler\toolbar\ctbr.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: &UpdateCheck.dll: {5ffa3efa-bc88-466e-8962-a7cdd2493022} - c:\windows\system32\UpdateExplorer.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: Lexmark Printable Web: {d2c5e510-be6d-42cc-9f61-e4f939078474} - c:\program files\lexmark printable web\bho.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: &Crawler Toolbar: {4b3803ea-5230-4dc3-a7fc-33638f3d3542} - c:\progra~1\crawler\toolbar\ctbr.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Eyeball Chat] "c:\program files\eyeball networks\eyeball chat\EyeballChat.exe" -min
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [AV7] c:\program files\av7\antivirus7.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Creative WebCam Tray] c:\program files\creative\shared files\CAMTRAY.EXE
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [VX3000] c:\windows\vVX3000.exe
mRun: [Lexmark X1100 Series] "c:\program files\lexmark x1100 series\lxbkbmgr.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [lxdumon.exe] "c:\program files\lexmark 5600-6600 series\lxdumon.exe"
mRun: [lxduamon] "c:\program files\lexmark 5600-6600 series\lxduamon.exe"
mRun: [Lexmark 5600-6600 Series Fax Server] "c:\program files\lexmark 5600-6600 series\fm3032.exe" /s
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 6.0\apdproxy.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\yahoo!~1.lnk - c:\program files\yahoo!\widgets\YahooWidgets.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~2.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: Crawler Search - tbr:iemenu
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\progra~1\yahoo!\messen~1\YPager.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
Trusted Zone: adultcamstaffing.com\www
Trusted Zone: epassporte.com\www
Trusted Zone: facebook.com\www
Trusted Zone: gmail.com\www
Trusted Zone: google.com
Trusted Zone: imlive.com\www
Trusted Zone: myspace.com\www
Trusted Zone: niteflirt.com\www
Trusted Zone: talksugar.com\www
Trusted Zone: usbank.com\www
Trusted Zone: yahoo.com\login
Trusted Zone: yahoo.com\www
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - [You must be registered and logged in to see this link.]
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - [You must be registered and logged in to see this link.]
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} - [You must be registered and logged in to see this link.]
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - [You must be registered and logged in to see this link.]
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - [You must be registered and logged in to see this link.]
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - [You must be registered and logged in to see this link.]
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - [You must be registered and logged in to see this link.]
DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - [You must be registered and logged in to see this link.]
DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} - [You must be registered and logged in to see this link.]
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - [You must be registered and logged in to see this link.]
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - [You must be registered and logged in to see this link.]
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - [You must be registered and logged in to see this link.]
Notify: igfxcui - igfxsrvc.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli scecli scecli scecli scecli scecli scecli scecli scecli scecli

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================


==================== Find3M ====================

2009-05-08 22:25:12 32768 -csha-w- c:\windows\system32\config\systemprofile\cookies\index.dat
2009-05-08 22:25:12 16384 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\index.dat
2009-05-08 22:25:12 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\index.dat

============= FINISH: 14:19:34.59 ===============

TuffGirlTess
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Re: antivirus 7

Post by TuffGirlTess on 13th May 2010, 7:23 pm

this is a really bad virus i got rid of it once before through you guys and now it came back. I wish it was as simple as last time. now ive had it for over 2 days and ive tried everything. plz help.

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Re: antivirus 7

Post by Kenny94 on 13th May 2010, 9:00 pm

Looking over your log it seems you don't have any evidence of an anti-virus software.

Anti-virus software are programs that detect cleans and erase harmful virus files on a computer
Web server or network.
Unchecked virus files can unintentionally be forwarded to others including trading partners and thereby spreading infection. Because new viruses regularly emerge anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present and will clean delete (or quarantine) infected files or directories. We'll install one in my next post.... Smile

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.
---------------------------------------------------------------------------------------------



  1. Download ComboFix from below:

    [You must be registered and logged in to see this link.]


    * IMPORTANT !!! Place combofix.exe on your Desktop

  2. Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.


    You can get help on disabling your protection programs [You must be registered and logged in to see this link.]

  3. Double click on combofix.exe & follow the prompts.

  4. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.

    Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





    The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.

    With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.

    Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement.

    ComboFix will now automatically install the Microsoft Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Microsoft Windows Recovery Console option when you start your computer unless requested to by a helper.

    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see a message that says:

    The Recovery Console was successfully installed.



    Click on Yes, to continue scanning for malware.

  5. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

  6. When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------

  7. Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------

Kenny94
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Re: antivirus 7

Post by TuffGirlTess on 13th May 2010, 9:16 pm

its not allowing me to download

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Re: antivirus 7

Post by TuffGirlTess on 13th May 2010, 9:17 pm

antivirus 7is blocking everything

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Re: antivirus 7

Post by Kenny94 on 13th May 2010, 9:30 pm

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 6 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.

  1. [You must be registered and logged in to see this link.]
  2. [You must be registered and logged in to see this link.]
  3. [You must be registered and logged in to see this link.]
  4. [You must be registered and logged in to see this link.]
  5. [You must be registered and logged in to see this link.]
  6. [You must be registered and logged in to see this link.]





Once you've gotten one of them to run then try to immediately run the following:


Download ComboFix And Run it and post the log please.

Kenny94
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Re: antivirus 7

Post by TuffGirlTess on 13th May 2010, 9:54 pm

seems to have got rid of it but when i rebooted still had some problems right now i dont see anything but i got an error message when trying to download combo says you cannot rename combofix to combofix(1)

TuffGirlTess
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Re: antivirus 7

Post by Kenny94 on 13th May 2010, 9:59 pm

Why did you try to rename combofix? Just download it without the rename.....

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Re: antivirus 7

Post by TuffGirlTess on 13th May 2010, 10:03 pm

at least it is now blocking the popups i dont think its completely gone but at least i can work on it now and for that i thank u so much

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Re: antivirus 7

Post by TuffGirlTess on 13th May 2010, 10:03 pm

i didn't try to rename it just clicked download and it popped up

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Re: antivirus 7

Post by TuffGirlTess on 13th May 2010, 10:05 pm

yea tried it again same thing i dont know y its doing that

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Re: antivirus 7

Post by Kenny94 on 13th May 2010, 10:11 pm

You need to run rkill again as before. Then:

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

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Re: antivirus 7

Post by Kenny94 on 16th May 2010, 2:40 pm

You still need help?

Kenny94
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