Internet Connection Issue?

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Internet Connection Issue?

Post by walleyevzn on Mon May 10, 2010 3:32 am

I have a laptop that is hardwired to the internet. It says that I have a connection but I can't connect to any websites. It has Windows XP. I look forward to your reply and thank you in advance.

walleyevzn
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Re: Internet Connection Issue?

Post by Kenny94 on Mon May 10, 2010 1:49 pm

Hi walleyevzn!

Remove the Proxy setting in Internet Explorer and/or in FireFox.

In Internet Explorer

1.Tools Menu -> Internet Options -> Connections Tab -> Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.


In Firefox

1.Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"

2.Click the apply button and restart that computer in normal mode.

Let me know if this was the problem?

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Re: Internet Connection Issue?

Post by walleyevzn on Mon May 10, 2010 10:19 pm

Thanks for the reply.

I am using Firefox as my browser.

The setting was already on "No proxy"

Still no connection. I know the cable is good because I can plug it into my other laptop and it works.

What should I try next?

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Re: Internet Connection Issue?

Post by Kenny94 on Mon May 10, 2010 10:33 pm

Click on START - RUN and copy / paste the entry below into the run line and click OK
Code:
CMD /C NETSH FIREWALL RESET

Next

Please read carefully and let me know if you have any questions.

Create a batch file:

Note: You will need to save any work before double clicking the fix.bat file because it will automatically restart your computer

  • Please copy and paste the following text in the Code box exactly as written into notepad (not wordpad or any other text editor):
    Code:
    @echo off
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    shutdown -r -t 10
    del /f /q %0
  • Once you've done that click on File and select Save As...
  • In the Save dialogue box click on the drop down menu next to Save as type and select All Files
  • Name the file fix.bat (the .bat extension is very important)
  • Save the file to your desktop and double click it to run it.
  • Once it runs it will automatically restart your computer
  • Once your computer boots again, check to see if your internet performance has improved


Please let me know how it went.

Thanks Smile

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Re: Internet Connection Issue?

Post by walleyevzn on Mon May 10, 2010 11:03 pm

I tried the fix.bat file and still no internet connection.

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Re: Internet Connection Issue?

Post by Kenny94 on Mon May 10, 2010 11:13 pm

If it's hardwired to the Internet. Your Internet service provider should help you with this. Since it's not connected to a router. Have you talked to them?

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Re: Internet Connection Issue?

Post by walleyevzn on Mon May 10, 2010 11:18 pm

I haven't talked with them yet. But i figured that if it worked hardwired on one laptop it should work on this one as well.

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Re: Internet Connection Issue?

Post by Kenny94 on Mon May 10, 2010 11:26 pm

I would talked to them as to why. Heck they get paid to help. I have charter for my IP. They just went up again in price!

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Re: Internet Connection Issue?

Post by walleyevzn on Tue May 11, 2010 12:27 am

I talked with Comcast and the signal is strong. There maybe a firewall issue not allowing me to connect. I am trying to uninstall Mcafee....then I will install Norton from Comcast....I went into Add/Remove programs and it won't let me remove the Mcafee Security Center?

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Re: Internet Connection Issue?

Post by Kenny94 on Tue May 11, 2010 12:48 am

I feel it's the firewall as well.


[You must be registered and logged in to see this link.]
  • Download the removal tool.
  • Click Save and save the file to any folder on the computer.
  • Navigate to the folder where the file is saved.
  • Make sure all McAfee application windows are closed.
  • Double-click MCPR.exe and the removal tool will start automatically.
    Note: Windows Vista users must right-click and select Run as Administrator.
  • Once the removal tool is finished, you will be prompted to restart your computer.
  • Wait for the computer to restart.

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Re: Internet Connection Issue?

Post by walleyevzn on Tue May 11, 2010 1:37 am

I removed Mcafee from that machine. Now it acts like it is trying to connect to the internet...but justs stays in that mode saying trying to connect to that website. It never does say could not connect. Is there anything else that may be turned on or maybe turned off? As of right now there isn't a virus program installed. Is there anything on the Windows firewall?

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Re: Internet Connection Issue?

Post by Kenny94 on Tue May 11, 2010 10:43 am

Please do the following….. From a clean computer download the following tools to a flash drive. Or Copy to a USB/CD or other media to use.

Please perform the following scan:

  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool.
  • When done, DDS will open two (2) logs
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop.
  • The instructions here ask you to attach the Attach.txt.


  • Instead of attaching, please copy/past both logs into your Thread

  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control [You must be registered and logged in to see this link.]Then post your DDS (DDS.txt and Attach.txt

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Re: Internet Connection Issue?

Post by walleyevzn on Tue May 11, 2010 10:10 pm

DDS (Ver_10-03-17.01) - NTFSx86
Run by Alisha at 16:04:26.18 on Tue 05/11/2010
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.300 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9TA.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
svchost.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe -k termsv
C:\WINDOWS\eHome\ehRecvr.exe
C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Documents and Settings\Alisha\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uSearch Page = [You must be registered and logged in to see this link.]
uDefault_Page_URL = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
uSearchAssistant = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Freecause Toolbar BHO: {399c60d2-38b1-4e25-b9e7-6498c1bc2dcd} - c:\program files\dogpile toolbar\Toolbar.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Gamevance Text: {beac7dc8-e106-4c6a-931e-5a42e7362883} - c:\program files\gamevance\gvtl.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: Dogpile Toolbar: {c53fe659-316a-4f56-a194-a5be491be866} - c:\program files\dogpile toolbar\Toolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [PhotoShow Deluxe Media Manager] c:\progra~1\ahead\neroph~2\data\xtras\mssysmgr.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe AcRdB7_1_0
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [Apoint] "c:\program files\apoint\Apoint.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [EPSON PictureMate Deluxe] "c:\windows\system32\spool\drivers\w32x86\3\E_FATI9TA.EXE" /P24 "EPSON PictureMate Deluxe" /O6 "USB001" /M "PictureMate Deluxe"
mRun: [InCD] "c:\program files\ahead\incd\InCD.exe"
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISUSPM Startup] "c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe" -startup
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [SunJavaUpdateSched] "c:\program files\java\j2re1.4.2_03\bin\jusched.exe"
mRun: [RealTray] "c:\program files\real\realplayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~2.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america online 9.0\aoltray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} - [You must be registered and logged in to see this link.]
DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} - [You must be registered and logged in to see this link.]
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\alisha\applic~1\mozilla\firefox\profiles\a9gfsfm2.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\alisha\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 afwoko;Host Menu Handler Message;c:\windows\system32\drivers\okomoh.sys [2008-11-5 32768]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-9 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-9 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-12-9 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-5-28 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-5-28 55024]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-8-9 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-8-9 297752]
R2 dpti3o;RAS InstallDriver WebDav Service Microcode Handler;c:\windows\system32\svchost.exe -k termsv [2004-8-19 14336]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-5-28 7408]

=============== Created Last 30 ================

2010-04-23 01:25:42 0 d-----w- c:\docume~1\alluse~1\applic~1\Norton
2010-04-14 02:42:26 0 d-----w- c:\docume~1\alisha\applic~1\Malwarebytes
2010-04-14 02:41:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-14 02:41:48 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-04-14 02:41:46 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-14 02:41:45 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2010-05-08 22:39:51 5016 ----a-w- c:\docume~1\alisha\applic~1\wklnhst.dat
2010-03-10 04:33:41 1509888 ------w- c:\windows\system32\dllcache\shdocvw.dll
2010-03-10 04:33:38 1025024 ------w- c:\windows\system32\dllcache\browseui.dll
2010-02-26 05:43:57 667136 ----a-w- c:\windows\system32\wininet.dll
2010-02-26 05:43:57 667136 ------w- c:\windows\system32\dllcache\wininet.dll
2010-02-26 05:43:57 627712 ------w- c:\windows\system32\dllcache\urlmon.dll
2010-02-26 05:43:55 3073024 ------w- c:\windows\system32\dllcache\mshtml.dll
2010-02-26 05:43:54 81920 ----a-w- c:\windows\system32\ieencode.dll
2010-02-26 05:43:54 81920 ------w- c:\windows\system32\dllcache\ieencode.dll
2010-02-26 05:43:54 251904 ------w- c:\windows\system32\dllcache\iepeers.dll
2005-09-20 06:38:24 251 ----a-w- c:\program files\wt3d.ini

============= FINISH: 16:05:13.40 ===============

walleyevzn
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Re: Internet Connection Issue?

Post by walleyevzn on Tue May 11, 2010 10:11 pm

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 9/19/2005 6:45:50 PM
System Uptime: 5/10/2010 7:09:05 PM (21 hours ago)

Motherboard: Dell Inc. | | 0X9238
Processor: Intel(R) Pentium(R) M processor 1.60GHz | Microprocessor | 1596/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 88 GiB total, 68.345 GiB free.
D: is CDROM (CDFS)

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\260C3901424FC000
Manufacturer: Microsoft
Name: 1394 Net Adapter
PNP Device ID: V1394\NIC1394\260C3901424FC000
Service: NIC1394

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) PRO/Wireless 2200BG Network Connection
Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_27218086&REV_05\4&2FA23535&0&18F0
Manufacturer: Intel(R) Corporation
Name: Intel(R) PRO/Wireless 2200BG Network Connection
PNP Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_27218086&REV_05\4&2FA23535&0&18F0
Service: w29n51

==== System Restore Points ===================

RP900: 2/13/2010 12:44:43 PM - System Checkpoint
RP901: 2/14/2010 9:04:43 AM - Avg8 Update
RP902: 2/15/2010 3:24:58 PM - System Checkpoint
RP903: 2/16/2010 6:03:39 PM - System Checkpoint
RP904: 2/24/2010 6:51:06 PM - System Checkpoint
RP905: 2/25/2010 9:47:10 PM - System Checkpoint
RP906: 2/26/2010 11:47:47 PM - System Checkpoint
RP907: 2/28/2010 12:24:33 AM - System Checkpoint
RP908: 3/1/2010 2:24:35 AM - System Checkpoint
RP909: 3/2/2010 2:37:23 AM - System Checkpoint
RP910: 3/3/2010 4:38:19 AM - System Checkpoint
RP911: 3/6/2010 11:38:10 AM - System Checkpoint
RP912: 3/7/2010 12:26:55 PM - System Checkpoint
RP913: 3/8/2010 2:27:09 PM - System Checkpoint
RP914: 3/13/2010 9:53:46 AM - System Checkpoint
RP915: 3/14/2010 8:58:49 AM - Avg8 Update
RP916: 3/15/2010 5:13:07 PM - System Checkpoint
RP917: 3/16/2010 6:56:07 PM - System Checkpoint
RP918: 3/18/2010 6:19:54 PM - Software Distribution Service 3.0
RP919: 3/19/2010 8:16:15 AM - Avg8 Update
RP920: 3/19/2010 8:22:09 AM - Avg8 Update
RP921: 3/20/2010 3:27:43 PM - System Checkpoint
RP922: 3/21/2010 8:29:25 PM - System Checkpoint
RP923: 3/22/2010 10:11:18 PM - System Checkpoint
RP924: 3/24/2010 12:11:30 AM - System Checkpoint
RP925: 3/25/2010 9:53:03 PM - System Checkpoint
RP926: 3/26/2010 11:08:55 PM - System Checkpoint
RP927: 3/28/2010 6:39:23 AM - System Checkpoint
RP928: 3/29/2010 6:57:17 AM - System Checkpoint
RP929: 3/30/2010 8:58:11 AM - System Checkpoint
RP930: 3/31/2010 10:57:08 AM - System Checkpoint
RP931: 4/1/2010 12:57:12 PM - System Checkpoint
RP932: 4/2/2010 2:58:44 PM - System Checkpoint
RP933: 4/3/2010 4:58:20 PM - System Checkpoint
RP934: 4/4/2010 5:00:13 PM - System Checkpoint
RP935: 4/5/2010 7:48:48 PM - System Checkpoint
RP936: 4/6/2010 8:57:40 PM - System Checkpoint
RP937: 4/7/2010 8:58:43 PM - System Checkpoint
RP938: 4/8/2010 9:39:22 PM - System Checkpoint
RP939: 4/10/2010 11:57:39 AM - System Checkpoint
RP940: 4/11/2010 4:33:30 PM - System Checkpoint
RP941: 4/11/2010 10:01:39 PM - Software Distribution Service 3.0
RP942: 4/12/2010 11:38:58 PM - System Checkpoint
RP943: 4/14/2010 1:21:46 AM - System Checkpoint
RP944: 4/15/2010 2:52:39 AM - System Checkpoint
RP945: 4/16/2010 4:49:25 AM - System Checkpoint
RP946: 4/17/2010 12:30:09 PM - System Checkpoint
RP947: 4/18/2010 1:47:16 PM - System Checkpoint
RP948: 4/19/2010 3:46:10 PM - System Checkpoint
RP949: 4/20/2010 5:46:02 PM - System Checkpoint
RP950: 4/21/2010 7:03:24 PM - System Checkpoint
RP951: 4/22/2010 7:55:51 PM - System Checkpoint
RP952: 4/23/2010 9:46:06 PM - System Checkpoint
RP953: 4/24/2010 11:46:07 PM - System Checkpoint
RP954: 4/26/2010 4:27:10 PM - System Checkpoint
RP955: 4/27/2010 7:29:47 PM - System Checkpoint
RP956: 4/28/2010 8:02:46 PM - System Checkpoint
RP957: 5/1/2010 11:19:28 AM - System Checkpoint
RP958: 5/2/2010 3:40:18 PM - System Checkpoint
RP959: 5/3/2010 4:23:30 PM - System Checkpoint
RP960: 5/4/2010 5:23:29 PM - System Checkpoint
RP961: 5/5/2010 6:23:30 PM - System Checkpoint
RP962: 5/6/2010 7:56:03 PM - System Checkpoint
RP963: 5/7/2010 8:45:40 PM - System Checkpoint
RP964: 5/8/2010 8:46:05 PM - System Checkpoint
RP965: 5/9/2010 9:45:41 PM - System Checkpoint
RP966: 5/10/2010 10:14:03 PM - System Checkpoint

==== Installed Programs ======================

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Photoshop 6.0
Adobe Photoshop Elements 2.0
Adobe Reader 7.1.0
Adobe Shockwave Player 11.5
Adobe SVG Viewer
ALPS Touch Pad Driver
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOLIcon
Apple Software Update
ATI Control Panel
ATI Display Driver
AVG Free 8.5
Broadcom Management Programs 2
Canon Camera WIA Driver
Canon EOS-1Ds Mark II WIA Driver
Canon EOS 20D WIA Driver
Canon Utilities Digital Photo Professional 1.6.1
Canon Utilities EOS Capture 1.2
Canon Utilities EOS Viewer Utility 1.2
Canon Utilities PhotoStitch 3.1
CleanUp!
Conexant D110 MDC V.9x Modem
Consumer Complete Care Services Agreement
Dell Driver Reset Tool
Dell Picture Studio v3.0
Dell System Restore
DellSupport
Digital Line Detect
Dogpile Toolbar
EarthLink setup files
EOS Capture 1.2
EOS Viewer Utility 1.2.1
EPSON CardMonitor
EPSON PhotoStarter3.0
EPSON PictureMate Deluxe User's Guide
EPSON Printer Software
ESPNMotion
Film Factory
GemMaster Mystic
Get High Speed Internet!
Google Toolbar for Internet Explorer
GoToAssist 8.0.0.514
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Intel(R) PROSet/Wireless Software
Internal Network Card Power Management
Internet Explorer Default Page
iTunes
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Jasc Paint Shop Pro Studio.01 , Dell Edition 1.0.1.1 Patch
Java 2 Runtime Environment, SE v1.4.2_03
Learn2 Player (Uninstall Only)
Logitech SetPoint
LS_HSI
Macromedia Flash Player
Malwarebytes' Anti-Malware
McAfee Shredder
mCore
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Digital Image Library 9 - Blocker
Microsoft Encarta Encyclopedia Standard 2005
Microsoft Money 2005
Microsoft Picture It! Library 10
Microsoft Picture It! Premium 10
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Streets and Trips 2005
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2002
Microsoft Works
Microsoft Works 2005 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
mIWA
mIWCA
mLogView
mMHouse
Modem Helper
Move Media Player
Mozilla Firefox (3.6.3)
mPfMgr
mPfWiz
mProSafe
MSN Music Assistant
mSSO
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
mToolkit
Musicmatch® Jukebox
mWlsSafe
mXML
MyWay Search Assistant
mZConfig
Nero Media Player
Nero PhotoShow Express
Nero Suite
NeroMIX
NetWaiting
NetZeroInstallers
Otto
PhotoStitch
PowerDVD 5.5
QuickBooks Simple Start Special Edition
QuickSet
QuickTime
RealPlayer Basic
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
Shockwave
Sonic Encoders
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SUPERAntiSpyware Free Edition
The Weather Channel Desktop 6
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Update for Windows XP (KB980182)
Update Rollup 1 for Windows XP Media Center Edition 2005 with HDTV Support (KB873369)
Viewpoint Media Player
WebCyberCoach 3.2 Dell
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Media Format Runtime
Windows Media Player 10
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
Works Upgrade
Yahoo! Anti-Spy
Yahoo! Install Manager
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

5/7/2010 10:49:01 PM, error: SideBySide [61] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\MSIInstallPlugin.dll.Manifest" on line 2. The required attribute version is missing from element assemblyIdentity.
5/7/2010 10:49:01 PM, error: SideBySide [61] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\EXEInstallPlugin.dll.Manifest" on line 2. The required attribute version is missing from element assemblyIdentity.
5/7/2010 10:49:01 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Apple Software Update\Plugins\MSIInstallPlugin.dll.Manifest. Reference error message: The operation completed successfully. .
5/7/2010 10:49:01 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Apple Software Update\Plugins\EXEInstallPlugin.dll.Manifest. Reference error message: The operation completed successfully. .
5/7/2010 10:49:01 PM, error: SideBySide [58] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\MSIInstallPlugin.dll.Manifest" on line 2.
5/7/2010 10:49:01 PM, error: SideBySide [58] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\EXEInstallPlugin.dll.Manifest" on line 2.
5/6/2010 7:39:53 PM, error: Dhcp [1002] - The IP address lease 192.168.1.105 for the Network Card with network address 0013CE332221 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
5/6/2010 7:38:50 PM, error: Dhcp [1002] - The IP address lease 192.168.0.24 for the Network Card with network address 0013CE332221 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
5/6/2010 7:25:24 PM, error: ipnathlp [31012] - The DNS proxy agent encountered an error while obtaining the local list of name-resolution servers. Some DNS or WINS servers may be inaccessible to clients on the local network. The data is the error code.
5/6/2010 7:06:08 PM, error: ipnathlp [30009] - The DHCP allocator encountered a network error while attempting to reply on IP address 252.47.70.102 to a request from a client. The data is the error code.
5/6/2010 7:06:08 PM, error: ipnathlp [30005] - The DHCP allocator has detected a DHCP server with IP address 73.84.142.1 on the same network as the interface with IP address 192.168.0.1. The allocator has disabled itself on the interface in order to avoid confusing DHCP clients.
5/6/2010 7:05:37 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the McAfee SpamKiller Server service to connect.
5/6/2010 7:05:37 PM, error: Service Control Manager [7000] - The McAfee SpamKiller Server service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/6/2010 7:05:12 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
5/6/2010 7:02:55 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/6/2010 7:02:30 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
5/6/2010 7:01:19 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV AvgLdx86 AvgMfx86 Fips intelppm mfehidk SASDIFSV SASKUTIL
5/6/2010 7:01:18 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56}
5/6/2010 7:01:18 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service ALG with arguments "" in order to run the server: {D6015EC3-FA16-4813-9CA1-DA204574F5DA}
5/6/2010 6:57:30 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
5/6/2010 6:56:45 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD afwoko APPDRV AvgLdx86 AvgMfx86 AvgTdiX Fips intelppm IPSec mfehidk MPFP MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL Tcpip WS2IFSL
5/6/2010 6:56:45 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
5/6/2010 6:56:45 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/6/2010 6:56:45 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/6/2010 6:56:45 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
5/6/2010 6:52:29 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
5/6/2010 6:36:44 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0013CE332221. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
5/6/2010 6:36:11 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0013CE332221. The following error occurred: The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

==== End Of File ===========================

walleyevzn
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Novice

Posts Posts : 34
Joined Joined : 2010-04-27
OS OS : professional
Points Points : 24580
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Re: Internet Connection Issue?

Post by Kenny94 on Wed May 12, 2010 12:38 am


  1. Download ComboFix from below:

    [You must be registered and logged in to see this link.]


    * IMPORTANT !!! Place combofix.exe on your Desktop

  2. Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.


    You can get help on disabling your protection programs [You must be registered and logged in to see this link.]

  3. Double click on combofix.exe & follow the prompts.

  4. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.

    Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





    The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.

    With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.

    Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement.

    ComboFix will now automatically install the Microsoft Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Microsoft Windows Recovery Console option when you start your computer unless requested to by a helper.

    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see a message that says:

    The Recovery Console was successfully installed.



    Click on Yes, to continue scanning for malware.

  5. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

  6. When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------

  7. Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------

Kenny94
Tech Officer
Tech Officer

Posts Posts : 2019
Joined Joined : 2010-04-22
Gender Gender : Male
OS OS : Windows 7
Protection Protection : Avira/Router and Malwarebytes
Points Points : 33491
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Re: Internet Connection Issue?

Post by walleyevzn on Wed May 12, 2010 3:04 am

ComboFix 10-05-10.05 - Alisha 05/11/2010 20:33:32.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.302 [GMT -6:00]
Running from: c:\documents and settings\Alisha\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\program files\AskSearch\bin\DefaultSearch.dll
c:\windows\system32\bszip.dll
c:\windows\system32\drivers\okomoh.sys
c:\windows\system32\imm32oko.dll

----- BITS: Possible infected sites -----

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_AFWOKO
-------\Legacy_DPTI3O
-------\Service_afwoko
-------\Service_dpti3o


((((((((((((((((((((((((( Files Created from 2010-04-12 to 2010-05-12 )))))))))))))))))))))))))))))))
.

2010-04-23 01:25 . 2010-05-07 01:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2010-04-21 23:51 . 2008-04-14 00:12 26624 ----a-w- c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll
2010-04-14 02:42 . 2010-04-14 02:42 -------- d-----w- c:\documents and settings\Alisha\Application Data\Malwarebytes
2010-04-14 02:41 . 2010-03-30 06:46 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-14 02:41 . 2010-04-14 02:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-04-14 02:41 . 2010-03-30 06:45 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-14 02:41 . 2010-04-14 02:42 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-08 22:39 . 2005-12-13 17:48 5016 ----a-w- c:\documents and settings\Alisha\Application Data\wklnhst.dat
2010-03-19 22:11 . 2008-12-09 06:33 -------- d-----w- c:\program files\AVG
2010-03-19 22:08 . 2008-12-09 06:33 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2010-03-19 18:00 . 2010-03-19 18:00 -------- d-----w- c:\documents and settings\Alisha\Application Data\AVG8
2010-02-26 05:43 . 2004-08-19 20:49 667136 ----a-w- c:\windows\system32\wininet.dll
2010-02-26 05:43 . 2004-08-19 20:49 81920 ----a-w- c:\windows\system32\ieencode.dll
2005-09-20 06:38 . 2005-09-20 06:38 251 ----a-w- c:\program files\wt3d.ini
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-26 1008896]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{399C60D2-38B1-4E25-B9E7-6498C1BC2DCD}]
2009-05-26 15:41 1297920 ----a-w- c:\program files\Dogpile Toolbar\Toolbar.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-06-26 16:36 1008896 ----a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-26 1008896]
"{C53FE659-316A-4F56-A194-A5BE491BE866}"= "c:\program files\Dogpile Toolbar\Toolbar.dll" [2009-05-26 1297920]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CLASSES_ROOT\clsid\{c53fe659-316a-4f56-a194-a5be491be866}]
[HKEY_CLASSES_ROOT\FCTB000060231.IEToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{587A2AD9-5F47-4029-8123-77327768C9F3}]
[HKEY_CLASSES_ROOT\FCTB000060231.IEToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-26 1008896]
"{C53FE659-316A-4F56-A194-A5BE491BE866}"= "c:\program files\Dogpile Toolbar\Toolbar.dll" [2009-05-26 1297920]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CLASSES_ROOT\clsid\{c53fe659-316a-4f56-a194-a5be491be866}]
[HKEY_CLASSES_ROOT\FCTB000060231.IEToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{587A2AD9-5F47-4029-8123-77327768C9F3}]
[HKEY_CLASSES_ROOT\FCTB000060231.IEToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoShow Deluxe Media Manager"="c:\progra~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe" [2005-02-26 212992]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-09-19 1576176]
"DW6"="c:\program files\The Weather Channel FW\Desktop\DesktopWeather.exe" [2009-10-08 818288]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-09-20 68856]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 385024]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-05-13 344064]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2005-03-04 606208]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"EPSON PictureMate Deluxe"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATI9TA.EXE" [2004-10-17 98304]
"InCD"="c:\program files\Ahead\InCD\InCD.exe" [2005-07-25 1397760]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2006-10-30 256576]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2010-03-19 2046816]
"SunJavaUpdateSched"="c:\program files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 32881]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-09-13 26112]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-10-26 282624]
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" [2005-07-23 28160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.exe.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-9-26 113664]
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-9-26 113664]
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
America Online 9.0 Tray Icon.lnk - c:\program files\America Online 9.0\aoltray.exe [2005-9-12 156784]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-9-12 24576]
Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2005-12-12 528384]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-09-19 01:33 352256 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-08-16 15:12 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-11-06 21:26 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 21:08 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [12/9/2008 12:34 AM 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [12/9/2008 12:33 AM 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [5/28/2008 10:33 AM 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/28/2008 10:33 AM 55024]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [8/9/2009 9:14 AM 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [8/9/2009 9:15 AM 297752]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [5/28/2008 10:33 AM 7408]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
termsv REG_MULTI_SZ dpti3o
.
Contents of the 'Scheduled Tasks' folder

2010-05-08 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2006-10-11 00:13]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uSearch Page = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
mDefault_Search_URL = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
uSearchAssistant = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
mSearchAssistant = [You must be registered and logged in to see this link.]
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
FF - ProfilePath - c:\documents and settings\Alisha\Application Data\Mozilla\Firefox\Profiles\a9gfsfm2.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\Alisha\Application Data\Move Networks\plugins\npqmp071505000010.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-svcWRSSSDK
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2010-05-11 20:50
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(532)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\Ati2evxx.dll
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\program files\Intel\Wireless\Bin\LgNotify.dll

- - - - - - - > 'explorer.exe'(1092)
c:\program files\Logitech\SetPoint\lgscroll.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Ahead\InCD\InCDsrv.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\ZcfgSvc.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\progra~1\Intel\Wireless\Bin\1XConfig.exe
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\progra~1\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\windows\system32\wdfmgr.exe
c:\program files\AVG\AVG8\avgcsrvx.exe
c:\program files\Apoint\Apntex.exe
c:\program files\Common Files\Logitech\KHAL\KHALMNPR.EXE
c:\windows\system32\dllhost.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
c:\windows\eHome\ehmsas.exe
.
**************************************************************************
.
Completion time: 2010-05-11 20:55:50 - machine was rebooted
ComboFix-quarantined-files.txt 2010-05-12 02:55

Pre-Run: 73,322,659,840 bytes free
Post-Run: 73,218,822,144 bytes free

- - End Of File - - B3498BA85EE073564E7A6A22CC1C97DA

walleyevzn
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OS OS : professional
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Re: Internet Connection Issue?

Post by Kenny94 on Wed May 12, 2010 8:18 pm

The DDS report shown a bad SERVICES / DRIVERS and I see ComboFix took care of it. And this PC and some previous infections as well.

* Go to Control Panel. - If you are using Windows XP's Category View, select the Network and Internet Connections category. If you are in Classic View, go to the next step .
· Double-click the Network Connections icon
· Right-click the Local Area Connection icon and select Properties.
· Hilight Internet Protocol (TCP/IP) and click the Properties button.
· Be sure Obtain DNS server address automatically is selected.
· OK your way out.

* Go to Start > Run and type in cmd· Click OK.
· This will open a commad prompt.
· Type or copy and paste the following line in the command window:

ipconfig /flushdns
· Hit Enter
· Exit the command window

Then:

Click on START - RUN and copy / paste the entry below into the run line and click OK
Code:
CMD /C NETSH FIREWALL RESET
Click on START - RUN and copy / paste the entry below into the run line and click OK
Code:
CMD /C NETSH int ip reset c:\resetlog.txt
Click on START - RUN and copy / paste the entry below into the run line and click OK
Code:
CMD /C netsh winsock reset catalog

And let me know?

Kenny94
Tech Officer
Tech Officer

Posts Posts : 2019
Joined Joined : 2010-04-22
Gender Gender : Male
OS OS : Windows 7
Protection Protection : Avira/Router and Malwarebytes
Points Points : 33491
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Re: Internet Connection Issue?

Post by walleyevzn on Wed May 12, 2010 10:37 pm

Well after doing all that...the computer is able to connect to the internet via the hardwire. I very much appreciate your help with that.

I would now like to hook both of these laptops back up to my wireless router and have it secured. I have a Linksys router. It is a model BEFW11S4. Could you give me a hand in doing this?

walleyevzn
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Re: Internet Connection Issue?

Post by Kenny94 on Thu May 13, 2010 12:10 am

Yeah I'll help with the router. But lets clean this PC for now.... Smile


Update Run Malwarebytes



  • Launch Malwarebytes' Anti-Malware
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Kenny94
Tech Officer
Tech Officer

Posts Posts : 2019
Joined Joined : 2010-04-22
Gender Gender : Male
OS OS : Windows 7
Protection Protection : Avira/Router and Malwarebytes
Points Points : 33491
# Likes # Likes : 0

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Re: Internet Connection Issue?

Post by walleyevzn on Thu May 13, 2010 1:58 am

Malwarebytes' Anti-Malware 1.45
[You must be registered and logged in to see this link.]

Database version: 3930

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

5/12/2010 7:50:46 PM
mbam-log-2010-05-12 (19-50-46).txt

Scan type: Quick scan
Objects scanned: 111987
Time elapsed: 14 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

walleyevzn
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Re: Internet Connection Issue?

Post by Kenny94 on Thu May 13, 2010 3:00 am

ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read [You must be registered and logged in to see this link.].


  • Please go [You must be registered and logged in to see this link.] then click on:
  • Select the option YES, I accept the Terms of Use then click on:
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:


    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

  • Now click on:
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on:
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!


Next



Download Security Check from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



In your next reply, please include these log(s):

EsetOnlineScanner\log.txt
checkup.txt


Also, please let me know how things are running now and if you encountered any problems while you were following the instructions I posted.

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Re: Internet Connection Issue?

Post by walleyevzn on Thu May 13, 2010 9:47 pm

ESETSmartInstaller@High as downloader log:
all ok
ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=a2ed72745c4b7e42802278da22e28819
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-05-13 02:35:18
# local_time=2010-05-13 08:35:18 (-0700, Mountain Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1024 16777215 100 0 4628388 4628388 0 0
# compatibility_mode=3589 16777189 80 86 0 24323952 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=75126
# found=0
# cleaned=0
# scan_time=9862

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Re: Internet Connection Issue?

Post by walleyevzn on Thu May 13, 2010 9:53 pm

Results of screen317's Security Check version 0.99.4
Windows XP Service Pack 3
Internet Explorer 6 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
McAfee Shredder
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java 2 Runtime Environment, SE v1.4.2_03
Adobe Flash Player 9 (Out of date Flash Player installed!)
Adobe Flash Player 10.0.22.87
Adobe Reader 7.1.0
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.3)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
````````````````````````````````
DNS Vulnerability Check:


``````````End of Log````````````

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Re: Internet Connection Issue?

Post by walleyevzn on Thu May 13, 2010 9:56 pm

Things seem to be running fine now. I screwed up when I ran the ESET and forgot to save the first log that I ran. It had 2 threats that were removed from it. I ran the ESET scan again after that and it showed 0 threats (this is the one I posted).

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Re: Internet Connection Issue?

Post by Kenny94 on Thu May 13, 2010 10:21 pm

Router Reset

  • Please read this: [You must be registered and logged in to see this link.]


  • Consult this link to find out what is the default username and password of your router and note down them: [You must be registered and logged in to see this link.]


  • Then rest your router to it's factory default settings:

    If your machine has been infected by one of these Zlob/DNSchanger Trojans, and your router settings have been altered, I would strongly recommend that you reset the router to its default configuration. Usually, this can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled reset located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds)


  • This is the difficult part.
    First get to the routers server. To do that type http:\\192.168.1.1 in the address bar and click Enter. You get the log in window.
    Fill in the password you have already found and you will get the configuration page.
    Configure the router to allow you to connect to your ISP server. In some routers it is done by a setup wizard. But you have to fill in the log in password your ISP has initially given to you.
    You can also call your ISP if you don't have your initial password.
    Don't forget to change the routers default password and set a strong password. Note down the password and keep it somewhere for future reference.


  • Please make sure of the following settings:

    • Go to start => Control panel => Double-click Network and Sharing Center.
    • In the left window select Manage network Connection.
    • In the right window right-click Local Area connection and select Properties .
    • Internet Protocol Version 6 (IP6v) should be checked. Double-click on it: Make sure of the following settings:
    • The option Obtain an IP address automatically should be checked.
    • The option Obtain DNS server address automatically should be checked.

  • Click OK.
  • Internet Protocol Version 4 (IP4v) should be checked. Double-click on it.

    • The option Obtain an IP address automatically should be checked.
    • The option Obtain DNS server address automatically should be checked.

  • Click OK twice.
  • If you should change any setting reboot the computer.

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Re: Internet Connection Issue?

Post by walleyevzn on Fri May 14, 2010 1:21 am

I am having trouble getting to the http:\\192.168.1.1

Does the router have to be linked to the modem at this point?

Currently, I am trying to get to the routers server by just being hardwired to the modem.

Is this right?

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Re: Internet Connection Issue?

Post by Kenny94 on Fri May 14, 2010 2:05 am

Does the router have to be linked to the modem at this point?
Yes.

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Re: Internet Connection Issue?

Post by walleyevzn on Fri May 14, 2010 2:22 am

So I am automatically wireless when I hook the modem to the router?

When I connect the modem to the router and then disconnect the hardwire from my computer I cannot connect to the internet?

Am I missing something?

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Re: Internet Connection Issue?

Post by Kenny94 on Fri May 14, 2010 11:32 am

Try the steps again and try the below for one of the router server/IP address:


192.168.0.1, 192.168.1.100, 192.168.2.1

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Re: Internet Connection Issue?

Post by walleyevzn on Sun May 16, 2010 5:01 pm

Well, I was able to get my laptop up and running securely. But the other laptop is connected to the same network and says that it has excellent signal strength but the status says"Limited or no connectivity" and can't get on the internet.

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Re: Internet Connection Issue?

Post by Kenny94 on Mon May 17, 2010 4:38 pm

That I can't help with. Have you try to move the laptop to another location to the router?

Lets get this part done on the infected PC.


Your Computer is Clean
[You must be registered and logged in to see this link.]





Some final items:


Follow these steps to uninstall Combofix and tools used in the removal of malware


  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the x and /)

  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

This will uninstall Combofix and anything assoicated with it.

Here are some additional links for you to check out to help you with your computer security.

Browsers

Just because your computer came loaded with Internet Explorer doesn't mean that you have to use it, there are other free alternatives, [You must be registered and logged in to see this link.] and [You must be registered and logged in to see this link.], both are free to use and are more secure than IE.

If you are using firefox you can stay more secure by adding [You must be registered and logged in to see this link.] and [You must be registered and logged in to see this link.]

NoScript stops Java scripts from starting on a web page unless you give permission for them, and WOT (Web Of Trust) has a comprehensive list of ratings for different websites allowing you to easily see if a website that you are about to go to has a bad reputation; in fact it will warn you to check if you are sure that you want to continue to a bad website.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.


Additional Security Measures


Visit Microsoft's Windows Update Site Frequently - It is important that you visit [You must be registered and logged in to see this link.] regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

[You must be registered and logged in to see this link.]- SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

[You must be registered and logged in to see this link.]- Scans your PC for tracking cookies in multiple browsers as well as in Adobe Flash.

[You must be registered and logged in to see this link.] Download and install the free version of Winpatrol. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.

[You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Also, see here for system improvement: [You must be registered and logged in to see this link.]

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