I am glad to find this site! One of our computers is terribly infected and we can't figure out what to do about it! From what I gather, it is a virus intended to make us purchase Spyware Protect 2009. I am unable to install either AVG or Avira software. I can't open the control panel or perform a search. A viagra site keeps popping up. I am told I have a Win32/Nuquel.E threat or a BankerFox.A, and I understand there is no such thing. I just can't move forward, as these pop-ups are blocking everything. I hope for some help, and thank you in advance.
- Posts : 2
Joined : 2010-05-08
Operating System : Vista
Download OTL by OldTimer to your Desktop.
- Close all windows and double click OTL.exe
- Click Run Scan and let the program run uninterrupted
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
Manager | Tech Officer
- Posts : 34917
Joined : 2008-08-04
Operating System : XP SP3 Media Centre
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