Hello, All!

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Hello, All!

Post by Aztecmermaid on Sat 8 May - 2:04

I am glad to find this site! One of our computers is terribly infected and we can't figure out what to do about it! From what I gather, it is a virus intended to make us purchase Spyware Protect 2009. I am unable to install either AVG or Avira software. I can't open the control panel or perform a search. A viagra site keeps popping up. I am told I have a Win32/Nuquel.E threat or a BankerFox.A, and I understand there is no such thing. I just can't move forward, as these pop-ups are blocking everything. I hope for some help, and thank you in advance.

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Re: Hello, All!

Post by Belahzur on Sat 8 May - 4:07

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Hello, All!

Post by Aztecmermaid on Tue 11 May - 23:40

Thank you, OldTimer. It turns out that a Windows function isolated the virus and I was able to get rid of it. I just now saw your message. Thank you for responding.

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