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The icon shaped like a shield with gears in it appeared on my desk top, my icons were all removed. As i tried to open control panel, the software took it over. I opened my email and it flashed and then the software took it over. I have a message that reads WARNING! 24 INFECTONS FOUND!!! I managed to look up a few of them up in files and folders, which did not find them. Now I have no control over my PC. THE SOFTWARE WANTS ME TO BUY THEIR PRODUCT TO REMOVE THESE IMAGINARY INFECTIONS. hOW DO I GET RID OF IT?
- BelahzurSite Admin
Posts : 34946
OS : 7 Home Premium x64
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Download OTL by OldTimer to your Desktop.
- Close all windows and double click OTL.exe
- Click Run Scan and let the program run uninterrupted
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
Site Admin / Security Administrator
[Prework] - Please PM me if I fail to respond within 24hrs.
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