Recently removed security tool from netbook - but now cant run programs

View previous topic View next topic Go down

Recently removed security tool from netbook - but now cant run programs

Post by Rayzone on 4th May 2010, 10:49 pm

I recently removed security tool from my netbook but now can not run or download any programs or updates.
Attached is when I tried to run OTL, I can't do a screenshot:

C:\documents and settings\Ray Walker\\my documents\downloads\OTL.exe
Application not found


Hope someone here can help.

Thanks in advance! Smile

Rayzone
Beginner
Beginner

Posts Posts : 2
Joined Joined : 2010-05-04
OS OS : XP
Points Points : 24128
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Recently removed security tool from netbook - but now cant run programs

Post by Rayzone on 5th May 2010, 12:03 am

Also having the same issues that Charlie@ (thread below) where the applications can not be opened or run, giving the list. But waiting on instructions before following instructions given to him per your rules.

Rayzone
Beginner
Beginner

Posts Posts : 2
Joined Joined : 2010-05-04
OS OS : XP
Points Points : 24128
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Recently removed security tool from netbook - but now cant run programs

Post by Belahzur on 5th May 2010, 9:59 pm

Hello.

We need to use the RKill Tool by Grinler

[You must be registered and logged in to see this link.]

  • Please Download Rkill.com. Save it to your Desktop.
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this [You must be registered and logged in to see this link.] if you are not sure how.

  • NOTE: If you are unable to connect to the site to download rkill, then you should download it to a clean computer and copy it to the infected one via a USB flash drive or CDROM.

  • Once it is downloaded, double-click on the rkill.com in order to automatically attempt to stop any processes associated with Rogue programs.
  • Please be patient while the program looks for various malware programs and ends them.
  • When it has finished, the black window will automatically close and you can continue with the next step.
NOTE: If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the rogue program, when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the rogue program. So, please try running Rkill until the malware is no longer running. You will then be able to proceed with the rest of the steps.

If you continue having problems running rkill.com, you can download:
[You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.]
which are renamed copies of rkill.com, and try them instead.

Please download exeHelper from one of the two links.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

  • Double-click on exeHelper.com or exeHelper.scr to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245101
# Likes # Likes : 1

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum