AKM Antivirus Pro 2010

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AKM Antivirus Pro 2010

Post by keystone on 3rd May 2010, 1:29 am

I'm having problems trying to uninstall AKM Antivirus Pro. i came to this website to find out how to get rid of it but it wont let me download the Malwarebytes Anti-Malware tool. What do I need to do?

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Re: AKM Antivirus Pro 2010

Post by Belahzur on 3rd May 2010, 9:51 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: AKM Antivirus Pro 2010

Post by keystone on 4th May 2010, 4:35 am

I have run into another problem. I can't stay on my computer long enough to do anything. Everything loads up then it does a system shut down and restarts the computer.

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Re: AKM Antivirus Pro 2010

Post by Belahzur on 4th May 2010, 10:44 pm

Can you boot to Safe Mode?


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Re: AKM Antivirus Pro 2010

Post by keystone on 4th May 2010, 10:54 pm

No it will not let me start in safe mode. I can only start it normally.

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Re: AKM Antivirus Pro 2010

Post by Belahzur on 5th May 2010, 9:59 pm

Hello.

We need to use the RKill Tool by Grinler

[You must be registered and logged in to see this link.]

  • Please Download Rkill.com. Save it to your Desktop.
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this [You must be registered and logged in to see this link.] if you are not sure how.

  • NOTE: If you are unable to connect to the site to download rkill, then you should download it to a clean computer and copy it to the infected one via a USB flash drive or CDROM.

  • Once it is downloaded, double-click on the rkill.com in order to automatically attempt to stop any processes associated with Rogue programs.
  • Please be patient while the program looks for various malware programs and ends them.
  • When it has finished, the black window will automatically close and you can continue with the next step.
NOTE: If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the rogue program, when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the rogue program. So, please try running Rkill until the malware is no longer running. You will then be able to proceed with the rest of the steps.

If you continue having problems running rkill.com, you can download:
[You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.]
which are renamed copies of rkill.com, and try them instead.

Please download exeHelper from one of the two links.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

  • Double-click on exeHelper.com or exeHelper.scr to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


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