Internet Connection Issue?

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Internet Connection Issue?

Post by walleyevzn on Sun May 02, 2010 9:12 pm

I have a laptop that is hardwired to the internet. It says that I have a connection but I can't connect to any websites. It has Windows XP. I look forward to your reply and thank you in advance.

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Re: Internet Connection Issue?

Post by PhoenixRaider1076 on Wed Jun 09, 2010 7:03 pm

Walleyevzn,

My name is PhoenixRaider1076. Let's see if I can assist you with this issue.

First, could you tell me if the network connection icon down by the clock has a yellow triangle on the lower right side of that icon? It should look like triangle with a black exclamation point in it.

If you do not have a network connection icon by the clock, you can find the network icon by completing the following steps:


    * Go to Start > Control Panel > Network Connections
    * Look for the Icon that is labeled Local Area Connection (there may or may not be a number by the Local Area Connection Label).


Please let me know if that yellow triangle icon is there by the Local Area Connection in your next post. This information will allow me to see what steps will need to take place next in order to restore network connectivity.

If you have any questions regarding this issue at any time, please don't hesitate to ask.


To err is computer... To really mess up, add malware.

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Re: Internet Connection Issue?

Post by PhoenixRaider1076 on Wed Jun 09, 2010 7:06 pm

Walleyevzn,

I did not see that Kenny94 was working on this. Please disregard my post and continue working with Kenny94.

Thanks,

PhoenixRaider1076


To err is computer... To really mess up, add malware.

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