Can't remove .sys file
Page 1 of 1
- TheHxNovice
-
OS : vista home edition premium
Posts : 27
Rubies : 3323
Likes : 0
So I have an infection in a djqsdrk.sys file that I can't remove. It says "cannot read from source disk or file"
I read the "READ THIS FISRT" post and downloaded OTL to try and get a log to post, but it keeps coming up with an error. "OLE Error 800423F4" This happens when it gets to the point where its going to create a restore point. I tried to use system restore normally to go back before I had the infected file. I found that it had been turned off by group policy. The web said viruses do this as well sometimes and suggested going into regedit and deleting the key responsible. I did that and was able to turn on sys restore again. However, when trying to run it as normal, it said there was an error as well.
Malwarebytes finds it as 1 infected object, but can't remove it either.
Not sure what to do. Could use some help. Thanks.
I read the "READ THIS FISRT" post and downloaded OTL to try and get a log to post, but it keeps coming up with an error. "OLE Error 800423F4" This happens when it gets to the point where its going to create a restore point. I tried to use system restore normally to go back before I had the infected file. I found that it had been turned off by group policy. The web said viruses do this as well sometimes and suggested going into regedit and deleting the key responsible. I did that and was able to turn on sys restore again. However, when trying to run it as normal, it said there was an error as well.
Malwarebytes finds it as 1 infected object, but can't remove it either.
Not sure what to do. Could use some help. Thanks.
- Dr JayHead Admin
-
Power of Youth!
OS : Windows 10 Home & Pro, Android, Linux
Arch. : x64 (64-bit)
Anti-Malware : Bitdefender Total Security
Posts : 15182
Rubies : 289568
Likes : 160
Please visit this webpage for a tutorial on downloading and running ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
See the area: Using ComboFix, and when done, post the log back here.
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
See the area: Using ComboFix, and when done, post the log back here.
- TheHxNovice
-
OS : vista home edition premium
Posts : 27
Rubies : 3323
Likes : 0
close thread.
recieved help at Malwarebytes.. thank you
recieved help at Malwarebytes.. thank you
- Dr JayHead Admin
-
Power of Youth!
OS : Windows 10 Home & Pro, Android, Linux
Arch. : x64 (64-bit)
Anti-Malware : Bitdefender Total Security
Posts : 15182
Rubies : 289568
Likes : 160
ok
Similar topics
Create an account or log in to leave a reply
You need to be a member in order to leave a reply.
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum