Can't remove .sys file

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Can't remove .sys file

Post by TheHx on Sat May 01, 2010 6:56 pm

So I have an infection in a djqsdrk.sys file that I can't remove. It says "cannot read from source disk or file"

I read the "READ THIS FISRT" post and downloaded OTL to try and get a log to post, but it keeps coming up with an error. "OLE Error 800423F4" This happens when it gets to the point where its going to create a restore point. I tried to use system restore normally to go back before I had the infected file. I found that it had been turned off by group policy. The web said viruses do this as well sometimes and suggested going into regedit and deleting the key responsible. I did that and was able to turn on sys restore again. However, when trying to run it as normal, it said there was an error as well.

Malwarebytes finds it as 1 infected object, but can't remove it either.

Not sure what to do. Could use some help. Thanks.

TheHx
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Re: Can't remove .sys file

Post by Dr Jay on Sun May 02, 2010 1:54 am

Please visit this webpage for a tutorial on downloading and running ComboFix:

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See the area: Using ComboFix, and when done, post the log back here.


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Re: Can't remove .sys file

Post by TheHx on Sun May 02, 2010 4:09 am

close thread.

recieved help at Malwarebytes.. thank you

TheHx
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Re: Can't remove .sys file

Post by Dr Jay on Sun May 02, 2010 9:57 am

ok


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