My daughter in law is totally pc illerterate. she's picked up a nasty little thing on face book that's sending links and has installed something called Total PC Security, which is a trojan within it's self it appears. Unfortunately she didn't let me know she had a problem until she's so infected that it's blocking all attempts to load antimalware and antispyware fixes, it's even got the regedit blocked and due to the ISP she's using, it won't connect in safe mode with networking. I need help getting her out of the mess she's gotten herself into. I could sure use some help!
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Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.
- Close all windows and double click OTL.exe
- Click Run Scan and let the program run uninterrupted
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
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